Skilled at remaining calm during periods of stressKnowledge of College of American Pathology (ASCP), American Association of Blood Banks (AABB), and/or Food and Drug Administration (FDA) regulatory requirements Language Ability: Must be able to communicate effectively in both verbal and written formatsMust be able to present in front of small and large groups Reasoning Ability: Able to critically think through complex situations and process improvementsAble to assist others in developing clinical reasoning skillsComputer Skills: Computer literateExperience with Microsoft Word, Microsoft Excel, and Cerner EHR requiredAdditional Responsibilities: Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all timesMaintains confidentiality and protects sensitive data at all times. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community UofL Health Core Expectation:At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:Honoring and caring for the dignity of all persons in mind, body, and spirit.