Prospect Heights, IL30+ days ago
Looks for opportunities to delight guests and follows instructions from store management.-Ring all sales as discussed in the operations procedures.-Assure proper sale and accounting of money orders/lottery during shift.-Accurately account for price overrides, store use of merchandise, voids, returns and waste.-Keep coolers, fast lane merchandise, store shelves, and displays fully stocked and fronted at all times.-Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc.-Use suggestive selling techniques to suggest items to guests that complement their purchases, and asks our guests if they are a refreshing rewards member at the beginning of every transaction.-Ensure that the Store Management is made aware of all sales, cash, or operating discrepancies.-Clean windows, floors, shelving, counters, gas pumps regularly, and restrooms per store operating procedures (daily check list).-Clean the parking lot and grounds surrounding the store as needed.-Advise store management of any maintenance or safety problems.-Practices safe working habits that align with company safety rules-Properly uses the Guest Service Department for guest service issues-Stay familiar with all Thorntons policies applicable to the SW position as outlined on Thorntons Intranet.-Adheres to all city, county, and state alcohol and tobacco and all other applicable laws and regulations-Perform additional duties as assigned.-Maintain Requirements-EducationHigh School Diploma or GED-ExperienceAll experience will be considered-Knowledge/SkillsAbility to speak, read, understand, and write the English language.