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Seasonal Customer Service Jobs in Bothell, WA

Applied Scientist, Customer Service

Amazon

$129400 YEAR

Seattle, WA

We’re seeking an Applied Scientist to develop AI solutions leveraging Large Language Models (LLM), Machine Learning (ML) and Natural Language Processing (NLP) techniques to understand and resolve customer issues and provide earth's best customer service. Device, Digital and Alexa Support (D2AS) is responsible for the Customer Service operations and solutions for all Amazon Devices and Digital products, from Kindle and Echo, to Amazon Music and Prime Video.

8 days ago
Applied Scientist, Amazon Customer Service

Amazon

$136000 YEAR

Seattle, WA

To help achieve this, the Worldwide Defect Elimination (WWDE) team, within Amazon Customer Service (CS), relentlessly focuses on maintaining customer trust by building products that offer appropriate resolutions to resolve issues faced by our customers. WWDE scientists solve complex problems and build scalable solutions to help our customers navigate through issues and eliminate systemic defects to prevent future issues.

5 days ago
Applied Scientist, Amazon Customer Service

Amazon

$136000 YEAR

Seattle, WA

To help achieve this, the Worldwide Defect Elimination (WWDE) team, within Amazon Customer Service (CS), relentlessly focuses on maintaining customer trust by building products that offer appropriate resolutions to resolve issues faced by our customers. WWDE scientists solve complex problems and build scalable solutions to help our customers navigate through issues and eliminate systemic defects to prevent future issues.

13 days ago
Applied Scientist, Amazon Customer Service

Amazon

$136000 YEAR

Seattle, WA

To help achieve this, the Worldwide Defect Elimination (WWDE) team, within Amazon Customer Service (CS), relentlessly focuses on maintaining customer trust by building products that offer appropriate resolutions to resolve issues faced by our customers. WWDE scientists solve complex problems and build scalable solutions to help our customers navigate through issues and eliminate systemic defects to prevent future issues.

7 days ago
Applied Scientist, Amazon Customer Service

Amazon

Seattle, WA

The Applied Scientist will work closely with technology and product teams to solve business and technology problems using scientific approaches to build an advanced driver/customer facing chat-bot that surprises and delights our customers. We are looking for an Applied Scientist that will develop scientific algorithms, and deploy Large Language Model (LLM) solutions to improve the customer experience and support driver needs.

1 day ago
Applied Scientist, Amazon Customer Service

Amazon

$136000 YEAR

Seattle, WA

The Applied Scientist will work closely with technology and product teams to solve business and technology problems using scientific approaches to build an advanced driver/customer facing chat-bot that surprises and delights our customers. We are looking for an Applied Scientist that will develop scientific algorithms, and deploy Large Language Model (LLM) solutions to improve the customer experience and support driver needs.

7 days ago
Office of the Mayor offered by City of Seattle's Customer Service

Crisis Connections, Inc.

Seattle, WA

The Mayor serves a four-year, non-partisan term of office and directs and controls all officers of the city, except those elected or appointed independently, and their staff. The Chief Executive Officer of Seattle is responsible for enforcing laws and city contracts and maintaining peace and order in the city.

6 days ago
Finance Manager, Customer Service Finance, Device, Digital and Alexa Support Customer Service

Amazon

Seattle, WA

We are looking for a Finance Manager to join the Global CS Finance Team for the Digital and Device products category (D2) including Echo, Kindle e-Readers, FireTV, Amazon Video, Gaming, Music, Alexa Voice Services and more. - BA or BS in Finance, Accounting, Business, Economics, or a highly analytical field (e.g., Engineering, Math, Computer Science) and 5+ years of finance experience, or Master’s degree and 3+ years of finance experience.

8 days ago
Finance Manager, Amazon Customer Service

Amazon

$85900 YEAR

Seattle, WA

Lead cross-functional workstreams including driving requirements agreement and delivering results, gaining buy-in from partner teams and designing and executing plans to drive adoption of changes. - BA or BS in Finance, Accounting, Business, Economics, or a highly analytical field (e.g., Engineering, Math, Computer Science) and 5+ years of finance experience, or Master’s degree and 3+ years of finance experience.

13 days ago
Director, Software Development, Customer Service - Customer Engagement Technology

Amazon

$264100 YEAR

Seattle, WA

As a seasoned technical leader, you will have a demonstrated history building and leading organizations with a strong track record of delivering large-scale, customer-facing products, built on scalable architecture. * Collaborate closely with customer service leadership to deeply understand pain points, unmet needs, and opportunities to enhance the customer experience through automation and intelligent assistants.

8 days ago
Senior Product Manager, Amazon Customer Service

Amazon

Seattle, WA

You will partner with WWDE program managers, business leaders, and software engineers, as well as our data and research science teams to identify opportunities, develop strategies, and launch new products and features that drive large scale impact. Amazon's World-Wide Defect Elimination (WWDE) team within Amazon Customer Service (CS) is looking for an experienced and highly motivated Senior Product Manager to re-define the way we detect and resolve defects.

11 days ago
Senior Product Manager, Amazon Customer Service

Amazon

$124500 YEAR

Seattle, WA

By understanding each social media app, and the different types of support customers need, you will focus your days on building a roadmap of features and services that ensure every customer can receive the help they need, in the most easy and delightful way. The Customer Service - Social Media organization is looking for a product manager who can thrive in a diverse, global team, and is passionate about building simple but elegant solutions that raise the customer experience bar.

11 days ago
Senior Product Manager, Amazon Customer Service

Amazon

$124500 YEAR

Seattle, WA

By understanding each social media app, and the different types of support customers need, you will focus your days on building a roadmap of features and services that ensure every customer can receive the help they need, in the most easy and delightful way. The Customer Service - Social Media organization is looking for a product manager who can thrive in a diverse, global team, and is passionate about building simple but elegant solutions that raise the customer experience bar.

8 days ago
Senior Product Manager- Tech, Amazon Customer Service

Amazon

$136100 YEAR

Seattle, WA

CS Knowledge will achieve this by shifting the paradigm for ACS content creation and maintenance, moving away from an output-driven approach based on static content types to a trusted set of artifacts about Amazon products, services, and policies that are used to generate accurate, consistent, and personalized content in any form. The CS Knowledge team's vision is a world where customer and associate-facing CS content is always relevant, accurate, complete, and fresh, served-up in the most effective way across channels (e.g., CS self-service and human-assisted channels, Rufus, Alexa, Google search).

11 days ago
Principal Product Manager, Technical, Amazon Customer Service

Amazon

Seattle, WA

The Customer Service Worldwide Defect Elimination (WWDE) organization provides excellent customer experiences for Amazon by remediating issues in real-time, reducing defective products and purchasing experiences, and enabling others through our suite of voice of the customer tools. We build strategic technology and services used by multiple Amazon groups that allow us to rapidly remediate customer issues in real-time and identify defects post contact to resolve the issues across Amazon.

11 days ago
Sr Program Manager , Amazon Customer Service - Business

Amazon

$104100 YEAR

Seattle, WA

Program Manager - CX, is a core member of ABCS organization that will partner with the International Expansions team, various product teams, Frontline Operation Leaders in the definition of Projects and Programs to drive customer experience Excellence. Ability to influence cross functional teams, continually invent, simplify and innovate on behalf of our customer and our people Excellent communication skills and executive presence to get in front of directors and global leaders across Amazon will be imperative.

11 days ago
Sr. Applied Scientist, Customer Experience and Business Trends

Amazon

Seattle, WA

We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings for almost every business at Amazon and for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers). The ideal candidate will have expertise in Large Language Models (LLMs), speech, audio, Natural Language processing (NLP) or multimodal learning to pioneer innovations in data simulation, representation, generation, reasoning, retrieval, and evaluation.

7 days ago
Analytics Manager, Safety & Customer Care Analytics

Infoempregos

Seattle, WA

Descripción del trabajo:Inclusively está en busca de un Gerente de Análisis, especializado en Seguridad y Atención al Cliente, en asociación con una de las mayores redes de transporte.Funciones recomendadas:AmabilidadAdaptabilidadComunicaciónIniciativaCuriosidadFlexibilidadCompetitividadAgilidadInformación sobre currículums:P...

6 days ago