UNKNOWN

ADAPTED_NOW

Vehicles: May transport individuals into the community; drives safely and according to local laws; ensures proper use of safety equipment including seat belts, lifts and wheelchair ties; reports accidents to appropriate authorities immediately; reports accidents and safety concerns immediately to supervisor or maintenance personnel. Direct Support: Provides direct support or assistance in accordance with individual service or program plans; assists with socialization and behavioral development, personal care, housekeeping, recreational activities, transportation, community orientation, shopping, financial management, citizenship, and other activities of daily living.

REM Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You’ll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. SUMMARY + Position Type: Non-exempt, full-time or part-time, hourly role. + Scope of Role: + Responsible for providing direct support within a single program or unit within a program, typically supporting 4 - 6 individuals in residential settings, or up to 10 individuals in periodic programs. + Key Responsibilities: + Deliver support per individual service/program plans, including socialization, health maintenance, medication administration, skill/behavioral development. + Assist with daily activities: Personal care, housekeeping, recreational activities, transportation, community integration, shopping, citizenship, and other activities of daily living. ESSENTIAL JOB FUNCTIONS _To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below._ Services and Supports: 1. Direct Support: Provides direct support or assistance in accordance with individual service or program plans; assists with socialization and behavioral development, personal care, housekeeping, recreational activities, transportation, community orientation, shopping, financial management, citizenship, and other activities of daily living. 2. Records: Accurately documents progress and activity; reviews records and logs to stay abreast of changes in service plans; maintains confidentiality. 3. Management of Individuals’ Assets: Makes cost-effective and appropriate purchases within the budget of the individual served and according to their choice / preference 4. Relationships: Maintains healthy and professional relationships with individuals, friends, families, guardians and case managers; greets family members and other visitors; implements Sevita Customer Service Standards. 5. Reporting: Reports any instance of alleged abuse or neglect according to internal and external standards; reports medical, behavioral and other incidents in accordance with Sevita policy and external requirements. 6. Rights: Maintains confidentiality, respects the rights of persons being served, according to applicable the bill of rights; practices universal precautions; assists individuals in exercising their rights. Health Care: 1. Appointments: As needed, may accompany individuals to medical appointments; relays orders and information to and from medical providers as required. 2. Medications: If assigned, accurately administers or supports self-administration of medication and documents delivery of medications and treatments; promptly reports administration errors; maintains appropriate security of controlled medications and other medications and supplies. 3. General Health Care: Monitors individual’s health; documents health concerns; communicates with nurse or supervisor as appropriate; calls 911 in the event of emergency; follows individual health care directives. 4. Medical Supplies and Equipment: Correctly follows procedures in utilizing medical equipment; reports malfunction or disrepair. 5. Meal Preparation: Prepares or supports individuals to prepare food in accordance with planned menus and individual choice; knows special diets and prepares individual meals accordingly; monitors mealtime and correctly implements any dining plans. Employment Responsibilities: 1. Training: Attends orientation and on-going training as directed; participates in monthly staff meetings. 2. Employee Scheduling: Works scheduled hours; arrives for work on time; stays on shift until replacement arrives; notifies supervisor in advance when unable to work as scheduled or as soon as possible after the designated start time; may fill in for other shifts where required without causing unapproved overtime, or in the event of emergency. 3. Teamwork: Works together with others, values others contributions; is courteous; communicates openly; listens; and shows respect to others. 4. Workplace Safety: Every employee plays a role in developing and maintaining a safe workplace; complies with all established safety policies, procedures, and rules; reports unsafe hazards to their supervisor and participates in safety related training or activities. Maintenance: 1. Vehicles: May transport individuals into the community; drives safely and according to local laws; ensures proper use of safety equipment including seat belts, lifts and wheelchair ties; reports accidents to appropriate authorities immediately; reports accidents and safety concerns immediately to supervisor or maintenance personnel. 2. Housekeeping: Performs daily and seasonal housekeeping as directed; maintains neat, clean and safe environment; reports hazards or safety concerns. 3. Maintenance and Repair: Monitors environmental safety and may make minor repairs, change light bulbs, etc.; may perform yard maintenance including keeping walkways safe and snow removal; reports equipment or facilities requiring repairs to supervisor or maintenance personnel as required. 4. Safety: Checks water temperature as required when assisting with bathing; participates in safety drills and protects persons being served in the event of emergency. Other: + Performs other duties and activities as required. + MPA = Mobile Punch Authorized for timekeeping. SUPERVISORY RESPONSIBILITIES + None Minimum Knowledge and Skills required for the Job _The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job._ _Education and Experience:_ + High school diploma or equivalent preferred + Six months of experience in human services preferred. + Must be 18 years of age. + Working knowledge of computers _Certificates, Licenses, and Registrations:_ + Valid driver’s license in good standing. + Car registration and vehicle insurance if providing transportation for individuals receiving services. + All state-required training(s) and certification(s) completed in mandated timeframes. + Maintain valid driver’s license, meet all insurance requirements, and be approved by management to be a driver for the company. If an employee is determined to have lost their driving privileges by failing the company MVR driving record requirements per company policy, the employee will be required to sign a Non-Driver form and restricted from driving on behalf of the company until their MVR report satisfies the company requirements for a good driving record. _Work Environment:_ + Works at the program location and may accompany individuals into the community. _Physical Requirements:_ + Heavy Work. Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. _Addendum:_ + CS New Jersey – Refer to: CS NJ Addendum – Direct Support Professional _1001 _ MPA 3429 + Employees must cooperate with the licensee and Department of Human Services staff in any inspection, inquiry, or investigation. + Must have a valid driver’s license in good standing in The State of New Jersey; however, in the event the person lives in another state and is commuting, they must have a valid driver’s license in good standing for the state in which they live. + At minimum, a High School Diploma/Equivalent is required + All employees hired after 6/15/2018 shall submit to drug testing prior to employment. All employees shall submit to drug testing randomly and for cause/suspicion. + Employees must submit to criminal background checks, and be determined not to be disqualified by the Department of Human Services prior to working with individuals served. In addition to this, it is a requirement that all employees agree to have their name checked against the Central Registry of Offenders Against Individuals with Developmental Disabilities, as well as completing an application to have their name checked against the Child Abuse Registry Information (CARI). + Employees must successfully complete and demonstrate proficiency in all areas of required trainings. + Shall be at least 18 years of age. Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S. _As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law._

Sevita

Caregiver

Activities of Daily Living (ADLs)

Administrative Skills

Asset Management

Budget Management

Case Management

Communication Skills

Cook Dishes

Corporate Policies

Customer Support/Service

Driver's License

Environmental Monitoring

Financial Management

Genetics

Health Maintenance

Healthcare

Healthcare Providers

High School Diploma

Housekeeping/Cleaning

Insurance

Maintenance Services

Medical Equipment

Medical Products

Medical Treatment

Medication Administration

Medications

Menu Management

Nursing Management

People Management

Personal Care

Policy Development

Procedure Development

Program Planning

Record Keeping

Safety Compliance

Safety Equipment

Safety/Work Safety

Staff Policies

Time Management

The MENTOR Network

FULL_TIME

FEED

Maintains the overall cleanliness of the office as needed to support the team and clinic environment, which may include, but not be limited to, taking out garbage, organization and cleanliness of desk, patient and office space and assistance with other team members to achieve a strong professional appearance for our employees, patients and visitors. Level 2: High School Diploma or its equivalent with a current CPR license* and 3 years’ experience in billing and coding and intermediate computer skills, which include typing 70-100 words per minute, knowledge of Microsoft Office including, word and excel.

Posting Title:
Patient Care Specialist (Medical Receptionist)

Overview:
At Fast Pace Health, Patient Care Specialist provides administrative support essential for effective patient care under the direct supervision of a Nurse Practitioner or Physician Assistant. The Patient Care Specialist provides outstanding customer service and maintains a compassionate and welcoming atmosphere. The Patient Care Specialist provides effective customer service by using in-depth knowledge of front office processes to include patient registration and insurance practices, as well as effective communication processes to both patients and clinic employees. The Patient Care Specialist will maintain a high level of customer focus at all times, especially during periods of high patient volume.

Why Choose Fast Pace Health?:
Fast Pace Health is a growing company! You will have the support and mentoring you need to become the best Patient Care Specialist you can be! We will help you grow your clinical competencies, and can offer you a rewarding career path. We work as a dynamic team to surpass our business goals by ensuring our patients receive the best care possible in a positive environment. We offer competitive compensation and benefits such as holiday pay, PTO, medical, dental, vision and Work-Life balance, to name a few. As a Fast Pace Health employee you will have the opportunity to participate in community events and outreach programs. This includes, but is not limited to, seasonal parades, book drives, festivals, trunk or treating, fun runs, and more. We dress up for holidays and celebrate with pot lucks. At Fast Pace, our community is our family, and we are a family first community.

Responsibilities:
PRIMARY:<ul><li>Demonstrates a high level of Customer Service to greet, register, and discharge all patients</li><li>Ability to cross train and assist with back-office duties as needed within scope of practice.</li><li>Accurately collect and input patient demographics and financial information at the time of registration for all patients.</li><li>Verifies and updates all patient insurance information at the time of registration.</li><li>Maintains strong knowledge of Medical Insurance Plans including but not limited to co-pays, deductibles, and coverage limits.</li><li>Stays up to date with all changes to Government and Commercial Insurance Plans.</li><li>Maintains a high-level understanding and knowledge of the Fast Pace Self-Pay program</li><li>Collects all insurance, co-pays or deductibles, or Self-Pay amounts at the time of registration of each patient.</li><li>Answers the phone with a polite, patient-centered manner demonstrating a commitment to positive patient experiences though outstanding Customer Service.</li><li>Maintains Fast Pace Customer Service levels and facilitating patient flow by notifying the provider of patient’s arrival, being aware of delays, and communicating with patients and clinical staff appropriately.</li><li>Retrieves, faxes, or mails medical records to primary care providers as needed. Coordinate medical records process for continuation of care.</li><li>Willing to cross-train on back-office clinical skills in order to perform in a cross-functional role as needed.</li><li>Completes all mandatory compliance training and consistently follows processes and procedures to maintain compliance standards.</li><li>Maintains friendly, cordial relations with all clients and employees; maintain a positive work atmosphere by acting and communicating in a manner that results in a positive work relationship with customers, co-workers and managers.</li><li>Performs the physical, use of senses, cognitive, and environmental functions of the position, as specified on the physical demands.</li><li>Responsible for folding towels, cleaning tables and helping patients with exercise equipment.</li><li>Welcome new employees on their first day in the clinic and facilitate introductions to team members, clinic tours, and an overview of the clinic processes.</li><li>Actively assist new employees with learning activities and completing required training.</li><li>Support new employee training by providing job shadowing, demonstration, and coaching opportunities.</li><li>Ability to comply with Company standards of operations.</li><li>Ability to adhere to the Core Values of the Company, of teamwork, communication, empowerment, quality of care, and friendliness.</li><li>The ability to promote and maintain a respectful culture of employee, employer, patients and business confidentiality.</li><li>Demonstrates proficiency with basic PC skills to include typing, utilization of a mouse, and ability to use basic software such as MS Outlook and Word.</li><li>Maintains the overall cleanliness of the office as needed to support the team and clinic environment, which may include, but not be limited to, taking out garbage, organization and cleanliness of desk, patient and office space and assistance with other team members to achieve a strong professional appearance for our employees, patients and visitors.</li><li>Responsible for keeping the reception area clean and organized.</li><li>Perform other duties as assigned by management.</li></ul> SECONDARY:Additional Requirements and responsibilities<ul><li>Level 1: High School Diploma or its equivalent with a current CPR license* and at least 1 year of customer experience, preferably urgent care</li><li>Level 2: High School Diploma or its equivalent with a current CPR license* and 3 years’ experience in billing and coding and intermediate computer skills, which include typing 70-100 words per minute, knowledge of Microsoft Office including, word and excel. Intermediate skills in excel including basic formulas and v lookup.</li><li>Level 3: High School Diploma or its equivalent with a current CPR license* and 3 years’ experience in billing and coding and intermediate computer skills, which include typing 70-100 words per minute, knowledge of Microsoft Office including, word and excel. Intermediate skills in excel including basic formulas and v lookup.</li><li>Administration duties, including but not limited to scheduling, ordering, training, and other duties assigned by Clinic and or Regional Director</li></ul>*Receive and active within 7 days of hire.

Experience Requirements and Preferences::
Education: High School Diploma or its equivalent AND Experience:<ul><li>1 Year of medical office experience with basic medical terminology and insurance knowledge preferred.</li><li>1 Year experience with basic use of PC to include using mouse, standard software such as MS Office to include Outlook and Word.</li></ul>

Education Requirements::
High School Diploma or Its Equivalent

License Requirements::
No License Required

Compliance:
Fast Pace Health is committed to the principle of equal employment and creating an inclusive environment for the benefit of our employees, our patients, and our communities. We are an equal opportunity employer and welcome job applications from qualified individuals without regard to race, creed, color, ancestry, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, veteran status, marital status, parental status, genetic information or any other legally protected characteristics or conduct. Please refer to the links below for information regarding your rights under certain federal laws: <a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf" rel="noopener nofollow noreferrer" target="_blank">https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf</a> <a href="https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf" rel="noopener nofollow noreferrer" target="_blank">https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf</a> Mississippi Residents Only: In Mississippi, Fast Pace requires pre-employment/drug/alcohol testing as a condition of employment. The law requires that Fast Pace notify applicants, in writing, upon application and prior to the collection of the specimen for drug and alcohol test, that they may be tested for “the presence of drugs [or alcohol] in their metabolites.” Miss. Code. Ann. § 71-7-3(5). Applicants are limited to individuals from states, excluding the following:  California, Colorado, Hawaii, Illinois, New Jersey, New York, Rhode Island, Washington, and the District of Columbia.

Brand Name:
Fast Pace Health

Seasonal Customer Service Jobs in Brookhaven, MS

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Caregiver Sevita

Patient Care Specialist (Medical Receptionist) Fast Pace Health

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