location_0_addressRegionName

location_0_addressCountryName

ONSITE

PERMANENT

FULL_TIME

jobPosting hiringOrganization as json hashed.

ADAPTED_NOW

UNKNOWN

YEAR

Call Center Representative

KHAFRA Operations is currently seeking to hire qualified Full Time Call Center Representative’s in Cranston, Rhode Island. Provides prompt and professional service to clients/customers and supports the achievement of regional goals.

Salary

KBSkills

ACTIVE

<div>KHAFRA Operations is currently seeking to hire qualified Full Time Call Center Representative’s in Cranston, Rhode Island. This is a full-time position offering medical, dental, vision and 401-K benefits. Starting hourly wage is $15.00. Successful candidates will need the following traits and skills:This is an on-site position in Cranston, R.I. (Remote work is not available)Job Skills/Traits: Manage incoming and outgoing calls in a call center environment. Has an ability to deal with conflict and difficult customers. Has a pleasant and well-developed phone skills. Has a strong work ethic.Needs ability to get to/from office without the use of public transportation. General Accountabilities: Provides prompt and professional service to clients/customers and supports the achievement of regional goals. Determines the nature of customer call requests and responds with the appropriate course of action. Documents all transactions by using the proper tracking processes and reports. Desired Skills: Bi-lingual English Portuguese speaking.Bi-lingual English Spanish speaking.  Adheres to all customer contractual procedures and requirements. Responsible for handling customer inquiries and complaints in an efficient and professional manner. Demonstrates a desire to provide outstanding service to customers with a willingness to help. Create and maintain routine procedures that promote effective and efficient time management. Performs and cross trains in other duties as assigned. Complies and prepares statistical reports as assigned. The selected candidate(s) will need to pass both a drug screen and a background check. These positions are open now.   KHAFRA is an equal opportunity employer. No phone calls and no third parties please. E-mail: hr@khafra.com</div>

Khafra Operations

salaryMin

salaryMax

payPeriod

currency

Call Centers

Contract Requirements

Customer Support/Service

English Language

Multilingual

Portuguese Language

Professional Services

Reporting Skills

Resolve Customer Issues

Spanish Language

Statistical Reports

Telephone Skills

Time Management

Work From Home

monster

INTEGRATED

Financial Advisor

Supports day-to-day team activities and needs including covering roles in times of absence or seasonal need increases, while leading with a client first mindset. Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their specific needs.

HOUR

<div></div><div><div>Wealth Management Client Associate / Financial Advisor Support Providence, RI, US$30.00 – $42.00 /hr. + Team Performance Bonus + Full BenefitsMUST HAVE 7/66 (63/65) This job is responsible for providing client service support to potentially multiple Financial Advisors (FAs). Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their specific needs. Job expectations include serving as the most frequent point of contact to address all service needs of their clients.Responsibilities:<ul style="margin-top:0in"><li>Provides excellent Client Service to the bank's clients through educating them on all the bank's services and banking offerings</li><li>Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requests</li><li>Assists with ensuring practices are aligned with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage risk</li><li>Identifies, deepens, and maintains client relationships through emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices, while communicating outputs to the FA</li><li>Supports day-to-day team activities and needs including covering roles in times of absence or seasonal need increases, while leading with a client first mindset</li></ul>Required Qualifications:<ul style="margin-top:0in"><li>FINRA Securities Industry Essentials (SIE), Series 7, 63/65 or 66 </li><li>Displays advanced industry knowledge and understanding of investment products</li></ul> Desired Qualifications:<ul style="margin-top:0in"><li>Energetic individual that is self-motivated, coachable and flexible in thought</li><li>Enjoys a fast-paced environment with changing and evolving responsibilities</li><li>Detail oriented</li><li>Invested in personal development</li><li>Consistently pursues client experience excellence</li><li>Works quickly to fulfill client needs, delivering complex solutions</li><li>Frequent communication and an abundance of discretion with sensitive information</li><li>Microsoft Word, Excel and PowerPoint experience with Salesforce a plus</li><li>Professional verbal and written communication</li></ul>Skills:<ul style="margin-top:0in"><li>Account Management</li><li>Client Management</li><li>Customer and Client Focus</li><li>Issue Management</li><li>Oral Communications</li><li>Business Development</li><li>Client Solutions Advisory</li><li>Pipeline Management</li><li>Prioritization</li><li>Administrative Services</li><li>Emotional Intelligence</li><li>Referral Identification</li><li>Written Communications</li></ul></div></div>

Jamie Grayem

Wealth Management Client Associate / Financial Advisor Support

Top Echelon

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The Best Seasonal Customer Service Jobs in Riverside, RI | Monster