location_0_addressRegionName

location_0_addressCountryName

OFFSITE

UNKNOWN

jobPosting hiringOrganization as json hashed.

ADAPTED_NOW

Services Representative

Welcomes in-shop customers while applying a Customer Driven approach including, but not limited to, appointment check-ins and check-outs, answering questions for and scheduling walk-in customers, and reviewing windshield chips. Efficiently and effectively completes daily work order management tasks such as customer follow up and insurance verification maintaining high levels of customer satisfaction.

Salary

KBSkills

ACTIVE

<div><div><div><div><div><div><div>Does this position interest you? You should apply –even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.</div></div></div></div></div></div></div>Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. A Brief Overview Provides a seamless customer experience through expertise, ownership, accountability, and responsiveness. Provides professional and quality service to internal and external customers by utilizing strong verbal and written communication skills and effective telephone techniques. Utilizes our industry-leading technology to complete vehicle glass repairs and recalibrations.What you will do<ul><li>Welcomes in-shop customers while applying a Customer Driven approach including, but not limited to, appointment check-ins and check-outs, answering questions for and scheduling walk-in customers, and reviewing windshield chips.</li><li>Professionally answers phone calls from customers, technicians, contact center, Store Managers, Regional Service Representatives and more. Assesses need of the caller and either addresses the need or routes the call to the appropriate person. Schedules customer appointments, assists technicians with parts needed for jobs, verifies insurance coverage information, updates scheduled appointments and answers customer questions.</li><li>Responds to all emails in a professional manner. Answers questions regarding existing appointments, schedules appointments, corresponds with dealerships and collaborates with associates in the district and other parts of the organization.</li><li>Proactively resolves issues by scrubbing work orders and performing targeted confirmation calls.</li><li>Efficiently and effectively completes daily work order management tasks such as customer follow up and insurance verification maintaining high levels of customer satisfaction.</li><li>Invoices work orders and processes credit memos and rebills.</li><li>Assigns in-shop jobs to the appropriate technicians.</li><li>Orders non-glass dealer parts for warranty or special vehicle work.</li><li>Cleans and organizes the waiting area and prepares coffee.</li><li>Reschedules missed appointments.</li><li>Works through the invoice correction list to resolve work order errors.</li><li>Completes opening and closing procedures (i.e. closing procedures in SV2) in absence of store manager.</li><li>Answers calls from Technicians to handle escalated customer issues in absence of manager</li><li>Recalibrates automotive safety systems, including trouble-shooting and completing diagnostic testing.</li><li>Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders.</li><li>Repairs chips, cracks and other auto glass related issues on customer vehicles.</li><li>Safely operate customer vehicles, company-issued tools and chemicals utilized throughout the workday.</li><li>Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.</li><li>Promote and sell Safelite promotional items and services to customers.</li><li>Clean customer vehicle during wait/idle time during the repair process as well as perform additional housekeeping tasks in shop.</li><li>Performs other duties as assigned</li><li>Complies with all policies and standards</li><li>Education Qualifications</li><li>High School Diploma GED or Equivalent Preferred</li><li>Valid state-issued driver's license and any other licenses (as required by federal, state and local laws) to operate a company vehicle Required</li><li>On-the-job training/completion of Safelite's SafeTech Certification Required</li></ul>What you’ll get:· Competitive weekly pay starting at $19.60/hour.· Paid training and all the tools and resources you'll need to be successful.Experience Qualifications<ul><li>Must be 18 years of age or older</li><li>1-3 years experience in customer-facing role Preferred</li></ul>Skills and Abilities<ul><li>Lifting and carrying up to 25 lbs. for short periods, assist an associate with lifting windshields weighing 26 lbs. to 50 lbs.</li><li>Ability to stand for extended periods, work in tight spaces, bend and twist body</li><li>Ability to use a variety of hand tools and power tools safely and effectively</li><li>Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via camera / video surveillance</li><li>Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations</li><li>Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the “Safelite Way of Fitting”</li><li>Ability to work scheduled days, with flexibility on start and end times to accommodate customer’s needs</li><li>Problem-solving and ability to trouble-shoot issues, independently and collaboratively</li><li>Ability to read, write and interpret the English language and technical directions</li><li>Ability to communicate orally (via phone) and written (via computer or other electronic means)</li><li>Ability to maintain a professional appearance, adhering to Company uniform and PPE policies</li><li>Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures)</li><li>Ability to work at the assigned physical store location</li><li>Ability to occasionally move about inside the office to clean and organize the waiting area and prepare coffee</li><li>Ability to regularly operate a computer and other standard office equipment, such as a phone, calculator, copy machine, and computer printer.</li><li>Ability to communicate frequently with customers, associates, and vendors and exchange accurate information</li><li>Ability to adjust and respond to a fast-paced operation</li><li>Computer skills, including Microsoft Word, Excel, and Outlook</li><li>Demonstrates of the highest level of professionalism and Safelite Spirit</li></ul>This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices.<div>--Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.</div><div>Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.</div>This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.--

Safelite

Seasonal Store Service Specialist

salaryMin

salaryMax

payPeriod

currency

Automotive Industry

Billing

Calculators

Calendar Management

Call Center Management

Communication Skills

Computer Skills

Copying Machines

Credit Processing

Customer Escalations

Customer Experience

Customer Relations

Customer Satisfaction

Customer Support/Service

Documentation

Driver's License

English Language

Federal Laws and Regulations

Hand Tools

Housekeeping/Cleaning

Identify Issues

Language Interpreter

Lift/Move 25 Pounds

Microsoft Excel

Microsoft Outlook

Microsoft Word

Mobile Devices

Office Equipment

Order Management

Presentation/Verbal Skills

Printers

Problem Solving Skills

Resolve Customer Issues

Resource Management

Retail Management

Schedule Development

State Laws and Regulations

Surveillance

Technical Leadership

Telephone Skills

Writing Skills

Appcast PX 2

INTEGRATED

Sales Representative

The Sales Associate will provide superior customer service to our customers and support the Store Manager in all facets of the retail operations to ensure the store is operating at optimal performance. We strive to create a positive and fun atmosphere where our team members feel valued and are enthusiastic about the contributions they make to the success of Leslie’s.

HOUR

DIVE IN TO A NEW CAREER WITH LESLIE'S: Leslie’s pool supplies is the “World’s Largest Retailer of Swimming Pool Supplies.” With over 1,000 retail stores in 39 states plus Pro, Service, E-Commerce, Production, and Distribution divisions, there are many career opportunities at Leslie’s. With over 60 years of providing the best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our team members feel valued and are enthusiastic about the contributions they make to the success of Leslie’s. Job Overview: The Sales Associate will provide superior customer service to our customers and support the Store Manager in all facets of the retail operations to ensure the store is operating at optimal performanceResponsibilities: <ul><li>Greet and assist customers with their pool and spa care needs.</li><li>Accurately and timely complete sales transactions using POS system.</li><li>Maintain a welcoming, clean and safe store environment.</li><li>Assist with merchandising and inventory control.</li></ul>Qualifications: <ul><li>High School Diploma or Equivalent, or currently attending High School</li><li>Must be at least 16 years of age.</li><li>Ability to complete required training.</li><li>Provide exceptional customer service.</li><li>Ability to lift 50 lbs.</li></ul>Pay: $11.00 - $13.00 / hour Leslie’s recognizes a critical component to our continued success is our people. Leslie's is committed to developing and fostering a culture of diversity and inclusion within our company and the communities we serve. A key aspect of building a great team is valuing ideas from many viewpoints, which is why we place a priority on identifying and hiring talented individuals from all backgrounds and perspectives.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the <a href="https://www.eeoc.gov/poster" rel="nofollow noopener noreferrer" target="_blank">Know Your Rights</a> notice from the Department of Labor.

LESLIES POOLMART INC

Seasonal - Sales Associate

Diversity

Establish Priorities

High School Diploma

Inventory Management

Lift/Move 50 Pounds

Merchandising

Point of Sale (POS) Systems

Retail

Retail Operations

Sales

Secondary School

Team Building

Team Lead/Manager

Time Management

eCommerce

Appcast Custom Questions GTM

Services Technician

About USS: United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs.

About USS: United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs.  Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers.  By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business. Overview: The Special Events Service Technician is responsible for operating a company service truck and driving to various locations at an event to service/pump/clean portable restrooms or holding tanks. This position also performs basic pick-up and delivery of units and the installation and removal of temporary fences at special events.  Work schedule will vary. The Special Events Service Technician must be willing to travel to support special events throughout the region and to support other regions as needed. This is a Seasonal position.  A seasonal employee is an employee who is hired in a job for a temporary period or for a specific assignment or group of assignments designed to last for less than 180 days. Seasonal employees normally are not eligible for participation in Company benefits, except as otherwise required by applicable law. Seasonal employees are not eligible for merit pay increases. Responsibilities: <ul><li>Conduct daily pre-shift vehicle inspection & report deficiencies to management immediately. Conduct daily inspection of all tools assigned to the truck to ensure safety and proper working condition. Check loads to ensure that truck has all material (units, fence panels, poles, etc.) and tools needed to complete service tickets</li><li>Operate service trucks to and from pre-designated work sites based on assignment information. Maintain a clean and fully stocked truck</li><li>Operate flatbed trucks to and from pre-designated work sites based on daily routing information to deliver or pick up portable restroom units, hand sinks, holding tanks, or containers. Update system and tickets with relevant delivery or pick-up detail</li><li>Operate fence trucks to and from pre-designated work sites based on daily routing information to deliver or pick up the fence (chain link, panel, materials, etc.). Also, act as a point of contact on fence jobs where a crew is assigned to the job/truck and will operate fence installation equipment</li><li>Operate tanker/transfer truck to and from the local dump and completes required paperwork as necessary</li><li>Service portable restrooms, holding tanks, septic tanks, sinks, showers, etc., at various work sites by following the Company's servicing guidelines. Notifies management of any issues encountered on route assigned</li><li>Unload all fence materials and install fence panels, with appropriate tools, at the work site in accordance with pre-determined specifications. Locate, measure, and mark the location for placement of panels & installation</li><li>Troubleshoot and address all basic repair and maintenance as needed on-site so as to not disrupt the customer experience. Report all special maintenance requests and/or equipment replacements in FSL</li><li>Perform pick-up and delivery of United Site Services (USS) units at customer locations in a timely manner in accordance with customer needs</li><li>Strategically plan for customer needs by discussing their pickup and delivery needs, so the customer's current and future needs are satisfied</li><li>Work with dispatch to keep updated on service schedule changes throughout the day and adapt to changes as needed</li><li>Conduct all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries</li><li>Interact with customers on-site to ensure they are getting the services completed to their standard</li><li>Work with Operations Manager/Supervisor/Coordinator by providing customer feedback as it relates to service needs and expectations</li><li>Meet with site superintendent (or other designated representative) to confirm work order</li><li>Maintain telephone or radio contact with supervisor to receive additional instructions, changes to work locations, etc</li><li>Maintain truck log according to state and federal regulations</li><li>Perform other duties as assigned</li></ul> Qualifications: <ul><li>Minimum two years of commercial driving experience.</li><li>Valid Commercial Driver's license (Class CDL A or B with endorsement or Class C, D, or E (depending on state). </li><li>Excellent time management, customer service and communication skills.</li><li>Strong problem-solving and decision-making skills.</li><li>Ability to meet deadlines.</li></ul> Physical Requirements: <ul><li>Sit while driving and stand while servicing products</li><li>Use hands and fingers to handle, control or feel objects tools or controls</li><li>Repeat the same movements</li><li>See details of objects that are less than a few feet away and also at greater distance</li><li>Speak clearly so customers can understand</li><li>Understand the speech of another person</li><li>Hear sounds and recognize the difference between them</li><li>Walk up to 30 minutes at a time without exertion</li><li>Enter and exit equipment by stepping and kneeling</li><li>Lift up to 40lbs from your waist to your shoulders</li><li>Lift 30lbs from the floor to your head</li><li>Crouch and squat</li><li>Push 100lbs and pull 100lbs horizontally</li></ul> Benefit Summary: All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:<ul><li>Holiday & Paid Time Off (pro-rated for Part-Time employees)</li><li>Medical/Pharmacy</li><li>Dental</li><li>Vision</li><li>Employer-Paid Short-Term Disability</li><li>Employer-Paid Employee Basic Life & Accidental Death and Dismemberment</li><li>Voluntary Employee Life & Accidental Death and Dismemberment</li><li>Voluntary Spousal Life</li><li>Voluntary Dependent Life</li><li>Hospital Indemnity, Accident and Critical Illness</li><li>Commuter/Transit Account</li><li>Healthcare Flexible Spending Account</li><li>Dependent Care Flexible Spending Account</li><li>Health Savings Account </li><li>401(k) with employer match</li><li>Employer-Paid Employee Assistance Program (EAP)</li><li>Employee Discounts</li></ul>At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program. Salary Range: $31.93 – $46.30 / hour Pay Transparency Statement: At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program. EEO Statement: United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

United Site Services (USS) is one company that hopes its profits are in the toilet. USS is a leading provider of portable toilets and restroom trailers in the US. It also offers temporary fence, power, storage, and other site services to the construction, agriculture, and special events industries. The military and federal, state, and local governments are among its other customers. With more than 250,000 portable restrooms and a fleet of delivery and service vehicles, USS has the capability to respond to emergencies and disasters. The company has provided temporary sanitation services to the Obama presidential inauguration, the Coachella music festival in California, and construction firm D.R. Horton .

United Site Services

Special Event Service Tech - Seasonal

Accidental Death and Dismemberment (AD&D)

Best Practices

CDL Driver's License

Class A License

Continuous Improvement

Corporate Social Responsibility

Customer/Client Research

Employee Assistance Plan

Equal Employment Opportunity (EEO)

Equipment Replacement

Flexible Spending Accounts

Genetics

Healthcare

Hospital

Legal

Lift/Move 100 Pounds

Lift/Move 30 Pounds

Lift/Move 40 Pounds

Loading/Unloading

Maintenance Services

Medical Conditions

On Site Support

Operations Management

Organizational Skills

Pharmacy

Physical Demands

Pick BASIC

Process Management

Pumps

Safety Standards

Safety/Work Safety

Service Delivery

Strategic Planning

Systems Maintenance

Team Player

Truck Driver

Willing to Travel

Appcast Exclusive 1

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