Greet residents and guests professionally while maintaining a welcoming poolside atmosphere • Monitor pool and recreation areas to ensure safety, proper usage, and rule compliance • Enforce community policies, including guest limits and amenity guidelines • Maintain cleanliness and organization of pool areas, including furniture, surfaces, and surrounding spaces • Set up and break down pool furniture and amenities daily • Identify and report maintenance issues, hazards, or safety concerns promptly • Communicate effectively with residents, guests, and onsite team members • Assist with resident events and community hospitality efforts as needed • Support overall property safety by identifying and reporting potential risks • Complete daily logs and maintain accurate documentation of incidents or concerns • Assist with light operational or grounds-related tasks as needed . • High school diploma or equivalent • Previous customer service experience required • Strong communication and interpersonal skills • Ability to remain professional while enforcing rules and policies • Reliable, detail-oriented, and able to multitask in a fast-paced environment • Comfortable working outdoors and on your feet for extended periods • Basic computer skills (Outlook, Word, etc.) • Availability to work weekends and/ or holidays • CPR/First Aid certification is a plus (or willingness to obtain) .