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You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Perform basic building maintenance such asreplacing light bulbs, replacingceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages .

Our Company:
We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block!

What you'll do...:
<div>As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block’s tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.   </div><div>Day to day,you’ll… </div><div><ul><li>Perform basic building maintenance such asreplacing light bulbs, replacingceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages </li><li>Deliver supplies and materials to and from tax office locations in a timely and organized manner </li><li>Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards </li><li>Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District OperationsCoordinatorand Operations TechnologyAnalyst </li><li>Maintain an inventory of district resources </li><li>Track and control hot spare computer equipment in the district </li><li>Document hardware problems and their resolution within the ticketing system </li><li>Maintain up-to-date technical knowledge of the department’s supported products and systems </li><li>Participate in all required training relevant to the position and perform other duties as assigned </li></ul></div>

What you'll bring to the team...:
Education:<ul><li>High school diploma or equivalent</li></ul>Work Experience:<ul><li>55 lbs ; must have ability to lift items up to this weight</li><li>Ability to follow direction</li><li>Ability to work independently with minimal supervision</li><li>Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware</li><li>Demonstrated decision making, analytical, and problem-solving skills</li><li>Demonstrated organization, prioritization, and project coordination skills</li><li>Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates</li><li>Effective time management and organization skills with the ability to handle multiple priorities</li><li>Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools</li><li>Must have reliable transportation to travel between office locations as required</li></ul>

Why work for us:
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit <a href="https://www.blockbenefits.com/public/welcome" rel="nofollow">blockbenefits.com</a>. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.

H&R Block

Seasonal, Operations Technical Specialist

Administrative Skills

Analysis Skills

Business Solutions

Communication Skills

Compensation and Benefits

Computer Maintenance

Desktop Administration

Electricity

Establish Priorities

Financial Services

HVAC

Hardware Administration

Identify Issues

Interpersonal Skills

Inventory Management

Leadership

Low Voltage (LV)

Maintenance - Electrical

Microsoft Outlook

Microsoft Windows System Administration

Multitasking

Organizational Skills

Problem Solving Skills

Product Support

Project/Program Coordination

Property Maintenance

Retail

Small Business

Tax Returns

Technical Operations

Time Management

Writing Skills

[AW]-iCims

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Seasonal, Operations Technical SpecialistH&R Block

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