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This position offers an outstanding opportunity to deliver exceptional service to customers while supporting dailyshipping and operational activities in a fast-paced retail environment. Strong computer skills, including proficiency with Microsoft Office and Adobe Suites, with basic familiarity with shipping software considered a plus.

HOUR

<h5>Shipping & Customer Service Associate </h5>We are seeking a dedicated full or part-time shipping and customer service associate to join our team at The UPS Store in Raleigh, NC. This position offers an outstanding opportunity to deliver exceptional service to customers while supporting dailyshipping and operational activities in a fast-paced retail environment. Compensation ranges from $13.00 to $15.00 per hour, paid bi-weekly. <h5>Responsibilities </h5><ul><li>Deliver exceptional customer service by assisting with shipping, packaging, and mail services. </li><li>Accurately and efficiently process shipments, ensuring compliance with USPS, UPS, FedEx, and other carrier regulations. </li><li>Promptly and professionally address customer inquiries and resolve any issues. </li><li>Maintain an organized, clean, and safe workspace, including stocking supplies and managing inventory. </li><li>Provide support for additional retail services such as printing, copying, and mailbox rentals as needed. </li><li>Collaborate effectively with team members to ensure smooth daily operations and outstanding customer experiences. </li><li>Continuously practice attentive listening with customers, team members, and leadership. </li><li>Take full ownership of customers' shipping needs by offering suitable solutions. </li><li>Actively learn about all products, services, alternative solutions, and industry trends to enhance expertise. </li><li>Operate all equipment, software, and devices proficiently and be willing to assist in training others. </li><li>Perform other duties as assigned to support the team and business objectives. </li></ul><h5>Requirements </h5><ul><li>High school diploma or GED is required. </li><li>Previous experience in customer service or retail is preferred. </li><li>Strong computer skills, including proficiency with Microsoft Office and Adobe Suites, with basic familiarity with shipping software considered a plus. </li><li>Excellent verbal and written communication skills, including strong spelling and mathematical abilities. </li><li>Outstanding phone etiquette and a friendly, approachable demeanor. </li><li>Ability to multitask, prioritize responsibilities, and perform efficiently in a fast-paced environment. </li><li>Reliable, punctual, detail-oriented, and positive individual with the ability to lift 40+ pounds. </li></ul><h5>Benefits </h5><ul><li>Competitive hourly wage ranging from $13.00 to $15.00, paid bi-weekly. </li><li>Flexible scheduling options for full-time or part-time availability. </li><li>Opportunities for professional growth and development within The UPS Store network. </li><li>A supportive and collaborative work environment focused on teamwork and delivering exceptional customer satisfaction. </li></ul><h5>About the Company </h5>The UPS Store is a renowned provider of retail shipping, postal, and business services nationwide. As a franchise separate from UPS, we are committed to delivering exceptional value by combining personalized service with innovative solutions. Join our team in Raleigh, NC, and become part of a company that upholds integrity, professionalism, and community engagement.

THE UPS STORE, INC. together comprise approximately 4,800 independently owned locations in the U.S., Puerto Rico, and Canada, providing convenient and value-added business services to the small-office/home-office market, corporate "road warriors," and consumers. Our centers offer a variety of shipping, freight, postal, digital online printing, document, and business services through convenient locations and world-class service. The strength of THE UPS STORE, INC. comes, in part, from the talented and dedicated associates that lead and operate each retail location. We endeavor to be the best in every aspect of business by promoting a culture of trust, teamwork, accountability, high expectations, and open communication. THE UPS STORE, INC. is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status.

The UPS Store

Full or Part-Time Shipping & Customer Service Associate

Adobe Product Family

Communication Skills

Computer Skills

Customer Experience

Customer Satisfaction

Customer Support/Service

Delivery Driving

Detail Oriented

Establish Priorities

High School Diploma

Industry/Trade Analysis

Inventory Management

Leadership

Lift/Move 40 Pounds

Mail Services

Maintain Compliance

Mathematics

Microsoft Office

Multitasking

Operational Support

Operations

Order Picking/Packing

Organizational Skills

Presentation/Verbal Skills

Printing

Problem Solving Skills

Regulations

Rentals

Resolve Customer Issues

Retail

Safety/Work Safety

Service Delivery

Team Player

USPS (United States Post Office)

Writing Skills

IRecruitee

The CLUB Outfitter will be the product expert while executing account servicing and other CLUBprocesses to include acquiring and activating new members, CLUB sales, customer experience, peer coaching and influencing, and regulatory compliance. Proactively greets customers and presents them with the opportunity to become a Bass Pro Shops & Cabela's CLUB Member or provides current member with a unique and exclusive experience.

<h5>CLUB Customer Service Outfitter </h5>The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB Outfitter will be the product expert while executing account servicing and other CLUBprocesses to include acquiring and activating new members, CLUB sales, customer experience, peer coaching and influencing, and regulatory compliance. Essential Functions: <ul><li>Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers. </li><li>Proactively greets customers and presents them with the opportunity to become a Bass Pro Shops & Cabela's CLUB Member or provides current member with a unique and exclusive experience. </li><li>Executes all Bass Pro Shops & Cabela's CLUB operational and compliance programs. </li><li>Demonstrates products to customers. </li><li>Remains knowledgeable of advertised sales. </li><li>Helps meet metric goals and objectives for self and store. </li><li>Keeps CLUB inventory accurate and keeping the CLUB Booth clean and organized. </li><li>Provides full CLUB Member experience including service processes such as processing payments, answering account questions, and processing applications. </li><li>Provides daily feedback and reports in a timely and accurate manner. </li><li>Provides peer coaching, recognition, and support as a CLUB advocate and representative. </li><li>Provides service to all areas of the store based on business need. </li><li>All other duties as assigned </li></ul>Experience/Qualifications: <ul><li>Minimum Degree Required: High school diploma or equivalent experience </li><li>Experience: 0 to 2 Years of Experience </li></ul>Knowledge, Skills, and Ability: <ul><li>Excellent organization skills and attention to details. </li><li>Experience in a customer service environment. </li><li>Excellent verbal and written communication skills. </li><li>Adaptability to new processes and procedures. </li><li>Excellent self-motivation and initiative while unsupervised. </li></ul>Travel Requirements: <ul><li>N/A </li></ul>Physical Requirements: <ul><li>Stand and/or walk during shift to assist customers on the sales floor, etc. </li><li>Hear well enough to constantly communicate with others to exchange information </li><li>Constantly repeat motions that may include the wrists, hands and/or fingers </li><li>Constantly assess the accuracy, neatness and thoroughness of work assigned </li><li>Light work that includes lifting and moving objects up to 20 pounds constantly </li><li>Occasionally ascend or descend ladders, stairs, step stools, etc </li><li>Occasionally work in noisy environments </li></ul>Independent Judgement: <ul><li>Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices. </li></ul>Part Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! <ul><li>Dental </li><li>Vision </li><li>Voluntary benefits </li><li>401k Retirement Savings </li><li>Paid holidays </li><li>Paid vacation </li><li>Bass Pro Cares Fund </li><li>And more! </li></ul>Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com. Bass Pro Shops

Bass Pro Shop

CLUB Customer Service Outfitter - Part time

Advertising Sales

Coaching

Conservation

Diversity Recruiting

Genetics

Lift/Move 20 Pounds

Metrics

Physical Demands

Procedure Development

Product Demonstration

Regulatory Compliance

Restaurant

Sales

State Laws and Regulations

Time Management

Willing to Travel

OTHER

You must be knowledgeable about department and store operations; provide outstanding customer service to the academic and co-curricular community; help enforce loss prevention procedures; and ensure that your area of responsibility is maintained, properly merchandised and the store is operationally sound. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.

Introduction:
Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide.  We offer a retail environment like no other – uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education.  Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community. 

Overview:
Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work varying or set schedules on a weekly basis year round as a part-time Supervisor. The Supervisor will provide assistance to the management team, have oversight for team members within a specific department, satellite location, or store in the absence of upper management while providing outstanding customer service to the academic and co-curricular community.

Responsibilities:
As a Supervisor you will spend the majority of your time on the sales floor coaching and modeling Wow customer service.  You will help train and oversee the daily work activity of team members in one or more departments in the store or for specified operational functions.  You must be knowledgeable about department and store operations; provide outstanding customer service to the academic and co-curricular community; help enforce loss prevention procedures; and ensure that your area of responsibility is maintained, properly merchandised and the store is operationally sound. Expectations:<ul><li>Spend the majority of your time on the selling floor delivering, coaching, and modeling exceptional customer service.</li><li>Maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.</li><li>Help resolve customer issues and complaints and escalating problems to the management team when necessary.</li><li>Assist in the daily operation of the store in partnership with the management team and act as the Manager-on-Duty in the absence of the manager or at satellite locations. </li><li>Assist with assigning work and providing focused direction to team members to manage and accomplish multiple projects to ensure the proper execution of the workload.</li><li>Assist with processing sales transactions involving cash, credit, or financial aid payments as needed.</li><li>Part-time positions require availability to work on a weekly basis year round.  Schedules may be set or vary to meet the needs of the store.</li><li>Routine housekeeping including, for example, dusting, mopping, window cleaning, vacuuming, trash removal.</li></ul>Physical Demands:<ul><li>Frequent movement within the store to access various departments, areas, and/or products.</li><li>Ability to remain in a stationary position for extended periods.</li><li>Frequent lifting.</li><li>Occasional reaching, stooping, kneeling, crouching, and climbing ladders.</li></ul>Benefits available include:<ul><li>Get paid sooner! Daily Pay earned wage access is available to all store employees.</li><li>Employee Discount</li><li>Paid sick time (accrued based on time worked)</li><li>Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)</li><li>Commuter Benefits</li></ul>COVID-19 Considerations: Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.

Qualifications:
<ul><li>2+ years’ experience in a retail setting preferred.</li><li>Candidates must be a minimum of 18 years of age to be considered for employment. </li><li>High school diploma/GED preferred.</li><li>Outstanding customer service skills to match customers to products that meet their needs.</li><li>Basic reading, writing and accounting skills required.</li><li>Excellent customer service and communication skills needed.</li><li>Strong interpersonal, communication, and problem solving skills.</li><li>Ability to work a flexible schedule including evenings, weekends, and holidays.</li></ul>

EEO Statement:
Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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Full or Part-Time Shipping & Customer Service Associate The UPS Store

CLUB Customer Service Outfitter - Part time Bass Pro Shop

Textbook Supervisor (Part-time) Barnes & Noble Education, Inc.

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