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Student Services

Peer Mentors may also be asked to support other Student Affairs programming as needed (such as FYE-First Year ; New Student Orientation, High School Outreach, etc.) or other Student Services initiatives for new students throughout the semester. Experience in student leadership opportunities, service learning projects, college work experience, and/or experience working with high school or college students; OR customer service experience.

Salary

ACTIVE

Pima Community College Pima Community College Named Top University/College Employer in Arizona Position Title: Student Affairs Peer Mentor - Desert Vista Campus (Temporary, Part-Time, up to 19.5 hours per week) Department: Desert Vista Campus - Student Affairs Rate of Pay: $15.00/hour (Rate of pay to increase to $15.45/hour, effective January 1, 2026) Closed Date: December 5, 2025; 5:00PM Arizona Time Position Summary: Student Affairs is looking for Peer Mentors to work in the Student Services Centers. PCC students who serve as Peer Mentors will be expected to attend and participate in Student Affairs training prior to the start of their work assignments. Peer Mentors may also be asked to support other Student Affairs programming as needed (such as FYE-First Year ; New Student Orientation, High School Outreach, etc.) or other Student Services initiatives for new students throughout the semester. PCC Peer Mentors provide students with a welcome and introduction to the College. Peer Mentors will be responsible for greeting students in person or by phone in the Student Services Centers. Peer Mentors will also support other Student Affairs programming college-wide as needed. The work schedule for this position may include working evenings and weekends. The work schedule for this position may include working evenings and weekends. Duties and Responsibilities: Peer Mentors will assist with the following, which may include but are not limited to: <ul><li>Greeting students professionally in person or by phone in the SSCs, Student Life Centers, or at other Student Affairs programming events</li><li>Helping students navigate college processes, such as how to use MyPima, how to complete college paperwork, how to connect with an advisor, counselor, or student life coordinator, etc</li><li>Helping students navigate their first steps in preparing for college, including answering questions about resources and the student experience at Pima</li><li>Assisting students in setting up various digital resources like MyPima, D2L, etc. Following up with students after Student Affairs programming events to answer questions</li><li>Knowing about and sharing with students the opportunities to build connections to the College such as through student life, student clubs and organizations, leadership opportunities, how to get involved, and the value of student engagement</li></ul>Leadership and Civic Engagement: <ul><li>Assist in the planning and implementation of Student Affairs programming events</li><li>Assist in developing and facilitating leadership training opportunities for students as peer mentors during co-curricular programming events</li><li>Assist with the assessment and evaluation of programming events</li></ul>General Office Duties: <ul><li>Answer Phones Schedule appointments Database Entry</li><li>Email</li><li>Greet students</li><li>Hand out information to students</li><li>Call students to remind them about NSO, Student Life or other students affairs programming events</li><li>Be responsible for supplies for the Student Services Centers and Student Life areas and restock as needed</li></ul>Job Requirements: <ul><li>High School Diploma or GED</li><li>Registered for at least 6 credits at PCC the prior semester, Spring 2025 (or Summer 2025)</li><li>Register for at least 6 credits at PCC in the Fall of 2025</li><li>Available to work flexible shifts, when needed</li></ul>Preferred: <ul><li>Achieve satisfactory academic progress (2.5 GPA or higher preferred)</li></ul>The ideal candidate will have the following knowledge, skills, and abilities: <ul><li>Experience in student leadership opportunities, service learning projects, college work experience, and/or experience working with high school or college students; OR customer service experience</li><li>Dependability</li><li>Skills in leading small groups</li><li>Clear and concise verbal and written communication</li><li>Ability to provide superior customer service</li><li>Work coordination and prioritization while performing multiple tasks</li><li>Ability to adhere to College standards and practices</li><li>Development of positive and cooperative interpersonal relationships</li><li>Manage own time and work independently</li></ul>

Pima Community College

Peer Mentor - Desert Vista Student Affairs (Temporary/Part-time)

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Broadbean

INTEGRATED

Customer Services Representative

This includes flexing into various customer service roles, including providing attentive, courteous, and expeditious service to our customers as they return their vehicles, greeting customers and responding to customers' inquiries regarding vehicles and providing directions as needed. As a Part TimeCustomer Service Associate, you will be interacting with our customers to provide world-class service to Hertz customers by providing helpful, courteous, and quality assistance.

<div>As a Part TimeCustomer Service Associate, you will be interacting with our customers to provide world-class service to Hertz customers by providing helpful, courteous, and quality assistance. This includes flexing into various customer service roles, including providing attentive, courteous, and expeditious service to our customers as they return their vehicles, greeting customers and responding to customers' inquiries regarding vehicles and providing directions as needed. This also includes helping customers who come to the counter to process their rental, and providing a seamless experience to customers who are exiting the rental car center. Wage: $16.00 hourly. </div><div>Apply today and shift your career into drive for tomorrow! </div><div>Benefits and Perks:</div><div>Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:</div><ul><li>Up to 40% off the base rate of any standard Hertz rental.</li><li>Medical, Dental & Vision plan options.</li><li>Retirement programs, including 401(k) employer matching.</li><li>Paid Parental Leave & Adoption Assistance.</li><li>Employee Assistance Program for employees & family.</li><li>Educational Reimbursement & Discounts.</li><li>Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness.</li><li>Perks & Discounts –Theme Park Tickets, Gym Discounts & more. </li></ul><div>Responsibilities:</div><ul><li>Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz’s policies and procedures.</li><li>Welcome each customer with a smile.</li><li>Proudly represent Hertz with your professional appearance, language and behavior.</li><li>Focus on providing a clean and safe vehicle, to every customer, every time.</li><li>Take ownership of each customer’s service experience by immediately owning and resolving issues.</li><li>Be proud of our brand and the role you play in our success.</li><li>Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part.</li><li>Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight.</li><li>Build brand loyalty.</li><li>Utilize company approved sales and service techniques when determining customer wants and needs.</li><li>Offer optional products to meet customer wants and needs.</li><li>Prepare all rental and return documents accurately and completely.</li><li>Qualify each customer using our company rental requirement guidelines.</li><li>Provide customers assistance with directions, maps, local area information, appropriate service information, etc.</li><li>Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.</li><li>Ensure that the return date and time on the rental agreement is accurate.</li><li>Review all charges at the time of vehicle return.</li><li>Prepare the Rental Agreement Folder with all required information.</li><li>Answer the phones to assist customers in a friendly, helpful and prompt manner.</li><li>Assist customers by effectively resolving all customer service issues.</li><li>Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required. </li></ul><div>Skills:</div><ul><li>Passion for customer service and attention to detail - Goes the extra mile.</li><li>Self-motivated to achieve and exceed targeted goals.</li><li>Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these systems while engaging with the customer in person and/or over the phone.</li><li>Proficiency in English.</li><li>Good communication skills both written and oral.  Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.</li><li>Work in a fast-paced environment with a variety of tasks.  </li><li>Excellent organizational and time management skills.</li><li>Demonstrate professionalism and interpersonal skills.</li><li>Proven experience of working well within a team.</li><li>100% customer focus, with proven experience within a customer facing environment. </li></ul><div>Additional Requirements:</div><ul><li>Work flexible shifts including weekends and holidays; and work overtime as required.</li><li>Work outdoors during all weather conditions.</li><li>Stand for long periods of time.</li></ul>

Hertz

Part Time Customer Service Associate

Betterteam

Technical Services Assistant

Initially based at the District Office, the position involves answering phone calls, handling support tickets, and troubleshooting various IT issues. The IT Service Desk Assistant is an entry-level role at Pima Community College (PCC), designed for individuals interested in starting a career in IT.

Pima Community College Pima Community College Named Top University/College Employer in Arizona Position Title: IT Service Desk Assistant (Temporary, Part-Time, up to 19.5 hours a week) Department: Information Technology - District Office Rate of Pay: $15.00/hour (Rate of pay to increase to $15.45/hour, effective January 1, 2026) Closed Date: December 5, 2025; 5:00PM Arizona Time Position Summary: The IT Service Desk Assistant is an entry-level role at Pima Community College (PCC), designed for individuals interested in starting a career in IT. This role is essential in providing technical support to students, faculty, and staff across multiple campuses. Initially based at the District Office, the position involves answering phone calls, handling support tickets, and troubleshooting various IT issues. As needs arise, there may be opportunities to assist at different campuses, offering valuable hands-on experience. The work schedule for this position is flexible and may include working evenings and weekends and local travel. Duties and Responsibilities: <ul><li>Provide IT support to PCC students, faculty, and staff</li><li>Serve as a support resource for campus Tech Corner services</li><li>Respond to user queries related to Google Apps, MyPima, and other PCC systems</li><li>Assist in configuring mobile devices for PCC's wireless networks</li><li>Diagnose and resolve a variety of computing and support issues</li><li>Address virus and malware-related problems</li><li>Support users experiencing difficulties with instructional software</li><li>Effectively communicate technical information to a non-technical audience</li><li>Utilize the service desk ticketing system to log issues and resolutions</li><li>Undertake additional duties as required</li></ul>Job Requirements: <ul><li>High school diploma or GED</li><li>Proficiency in Windows and Macintosh operating systems</li><li>Ability to troubleshoot software applications</li></ul>Preferred Knowledge, Skills, and Abilities: <ul><li>Strong customer service orientation</li><li>Basic understanding of Gmail and Google Apps</li><li>Proven ability to troubleshoot hardware, software, and networking issues</li><li>Excellent verbal and written communication skills</li><li>Self-starter with the ability to learn quickly and work independently</li></ul>Physical Requirements: <ul><li>Ability to sit, stand, and walk for extended periods</li><li>Capable of lifting and moving equipment up to 50 pounds</li><li>Good hand-eye coordination for computer tasks</li></ul>

IT Service Desk Assistant (Temporary/Part-time)

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ADAPTED_NOW

Description & Requirements Maximus is hiring Bilingual (Spanish/English) Customer Service Agents, to support our CDC INFO program, the CDC's national contact center, providing information to the public, healthcare providers, and public health professionals. Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).

Description & Requirements Maximus is hiring Bilingual (Spanish/English) Customer Service Agents, to support our CDC INFO program, the CDC's national contact center, providing information to the public, healthcare providers, and public health professionals. CDC-INFO provides Customer Service via phone, email, or chat to help find the most up-to-date, reliable, consistent, and science-based health information on more than 750 Health and COVID related topics. * Temporary (3-6 months) * You are required to provide your own equipment (computer, headset, monitors etc.) * Must be available to work an 8-hour shift between 8:00 am - 8:00 pm ET, Mon - Sat (40 hours/week)Essential Duties and Responsibilities:- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.- Uses computerized system for tracking, information gathering, and/or troubleshooting.- Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff- Minimum six (6) months customer service/administrative /call center experience required- Must be able to read, write, and speak English and Spanish fluently - Successfully complete both assessments (customer service and Spanish language)- Highly effective communicator with strong ability to provide an excellent empathetic customer experience - Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills- Experience working with a PC, MS Word and Outlook required- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks- Proven ability to work as a member of a team, as well as independently- All CDC INFO personnel will be required by contract to undergo periodic program update training as the program changes- All CDC INFO personnel are required to sign a Statement of Understanding and Non-Disclosure- Previous experience with phone systems, and headset preferred- Must be able to work from home and comply with remote working policies and requirements- Flexibility, required to work holidays, weekends and /or weekends to meet operational needs- Must be able to work alternate schedules - Customer service is the primary function- Answer Incoming calls, emails, chats, SMS Text, and provide assistance in scheduling vaccines or sending out kits, from general public, clinicians and government officials in accordance with all CDC and maximus performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policy- Call, email, chat, vaccine appointments and sending out kits are predominantly routine, but may require deviation from standard screens, scripts, and procedures- Utilize databases and written materials to look up and provide information to telephone, email, chat inquiries as well as scheduling appointments and sending out kits- Maintain up-to-date knowledge of CDC Public Response, procedures, and policies to provide knowledgeable responses to numerous inquiries in a courteous, timely and professional manner- Track and document all inquiries, appointments, kits, using CRM and applicable systems- Meet Quality Assurance (QA) and other key performance metrics- Escalate calls, emails, chat, scheduling or kit related issues to the appropriate designated group- Continually look for and suggest process improvements, which will benefit MAXIMUS, CDC, and the public (inquirers)- Attend meetings and training as requested and maintain up to date knowledge of public response, programs, and systems*** This position requires you to use your own device personal computer or laptop for training period (Tablets, iPads, and Chromebooks are not permitted.) Home Office Requirements:- Hardwired (ethernet) internet connection. - Required Internet speeds; minimum download 25mbps or higher and minimum upload speed 10mbps or higher (you can test this by going to www.speedtest.net). - Preferred Windows or Mac (no Chromebooks) OS for Windows - Windows 10 or Windows 11 OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)- Private work area and adequate power source.- Video calls may be requested on occasion. Proper background and attire are required.Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience.- Must be fluent in English and specified secondary language.- May have additional training or education in area of specialization.#HotJobs0121LI #HotJobs0121FB #HotJobs0121X #HotJobs0121THEEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 17.20 Maximum Salary $ 24.04 <ul><li/></ul><a href="https://ars2.equest.com/?response_id=e8f62f076a12e31b870df16c0c3d4e61" rel="nofollow"></a>

MAXIMUS provides business services to help governments operate health and human services programs, mostly at the state and national levels. The company's health services segment offers outsourced program management and administrative services,

Maximus

CSR II Bilingual, CDC Ops (temporary)

equestftpin

Call Center

Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.

Description & Requirements Maximus is hiring top Customer Service Agents to support our CDC-INFO (Centers for Disease Control) program. The CDC's national contact center provides information to the public, healthcare providers, and public health professionals.- This is a temporary position (3-6 months)- You are required to provide your own equipment (computer, headset, monitors etc.)- Must be flexible and available to work an 8-hour shift, 40 hours / week between 8:00 am - 8:00 pm Eastern Time- The contact center is open 7 days per weekEssential Duties and Responsibilities:- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.- Uses computerized system for tracking, information gathering, and/or troubleshooting.- Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.- Customer service is the primary function- Answer Incoming calls, emails, chats, SMS Text, and provide assistance in scheduling vaccines or sending out kits, from general public, clinicians and government officials in accordance with all CDC and Maximus performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policy- Call, email, chat, vaccine appointments and sending out kits are predominantly routine, but may require deviation from standard screens, scripts, and procedures- Utilize databases and written materials to look up and provide information to telephone, email, chat inquiries as well as scheduling appointments and sending out kits- Maintain up-to-date knowledge of CDC Public Response, procedures, and policies to provide knowledgeable responses to numerous inquiries in a courteous, timely and professional manner- Track and document all inquiries, appointments, kits, using CRM and applicable systems- Meet Quality Assurance (QA) and other key performance metrics- Escalate calls, emails, chat, scheduling or kit related issues to the appropriate designated group- Continually look for and suggest process improvements, which will benefit MAXIMUS, CDC, and the public (inquirers)- Attend meetings and training as requested and maintain up to date knowledge of public response, programs, and systemsMinimum qualifications and Requirements- High School diploma or GED required- Minimum six (6) months customer service/administrative /call center experience required- Must be able to speak and write English clearly and professionally - Successfully complete the Customer Service Assessment when you apply- Highly effective communicator with strong ability to provide an excellent empathetic customer experience - Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills- Experience working with a PC, MS Word and Outlook required- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks- Proven ability to work as a member of a team, as well as independently- All CDC INFO personnel will be required by contract to undergo periodic program update training as the program changes- All CDC INFO personnel are required to sign a Statement of Understanding and Non-Disclosure- Previous experience with phone systems, and headset preferred- Must be able to work from home and comply with remote working policies and requirements- Flexibility required to work holidays and / or weekends to meet operational needs- Previous experience with phone systems, and headset preferred- Must be able to work from home and comply with remote working policies and requirements- Flexibility, required to work holidays, weekends and /or weekends to meet operational needs- Must be able to work alternate schedules- Must be able to commit to 100% attendance during the 2 - week training period*** This position requires you to use your own personal computer device (desktop or laptop) (Tablets, iPads, and Chromebooks are not permitted.) - Home Office Requirements- Hardwired (ethernet) internet connection- Required Internet speeds; minimum download 25mbps or higher and minimum upload speed 10mbps or higher (you can test this by going to www.speedtest.net).- Require OS, Windows or Mac (no Chromebooks) OS for Windows - Windows 10 or Windows 11 OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)- Private work area and adequate power source- Video calls may be requested on occasion. Proper background and attire are requiredMinimum Requirements - High School diploma or equivalent with 6 months of customer service experience.- May have additional training or education in area of specialization.EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 17.20 Maximum Salary $ 21.63 <ul><li/></ul><a href="https://ars2.equest.com/?response_id=fb07ccbf778699e580d7127fb5631484" rel="nofollow"></a>

CDC INFO, CSR II Call Center (Remote, Temporary)

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Pima Community College

Hertz

Pima Community College

Maximus

Maximus