Customer Service Representatives are responsible for providing quality customer service to everyone, either on site or over the phone, when representing Portland Parks & Recreation (PP&R) in a variety of environments, including, but not limited to, PP&R Centers/buildings, pools, parks, outreach events, schools, and other places where PP&R provides programs, activities and/or information sessions. Duties include maintaining clean facilities and/or park spaces, monitoring the use of space and needs of guests, being proactive in addressing potential safety concerns, upholding the PP&R code of conduct, and communicating with supervisors, rangers, and security under established guidelines.