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As an SOC Operator, you’ll play a direct role in protecting our stores by monitoring live activity across the country from our Jacksonville, TX SOC and taking real-time action using in-store technology to deter suspicious behavior and prevent theft. SOC Operators don’t just observe – they take action in real time to stop theft in progress while supporting store teams, influencing behavior, and reducing loss.

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Security Operations Center – Operator (2nd Shift: 2PM–11PM) – Jacksonville, TX Starting Pay: $18/hour Position OverviewAs an SOC Operator, you’ll play a direct role in protecting our stores by monitoring live activity across the country from our Jacksonville, TX SOC and taking real-time action using in-store technology to deter suspicious behavior and prevent theft.SOC Operators don’t just observe – they take action in real time to stop theft in progress while supporting store teams, influencing behavior, and reducing loss.This is a fun, team-driven environment where focus, awareness, and communication matter, with collaboration across SOC teams in Texas and Florida. The best fit for this role is someone who enjoys staying engaged, working as part of a team, and taking an active role in supporting store operations. Duties and Responsibilities<ol><li>Monitor live CCTV activity to identify theft and support case development</li><li>Communicate in real time with store teams and Loss Prevention partners </li><li>Escalate incidents to law enforcement when necessary </li><li>Document incidents in our internal Case Management System </li><li>Review reports and analyze activity to identify potential fraud or theft </li><li>Maintain focus and awareness during extended monitoring periods </li><li>Report CCTV or system concerns to leadership </li><li>Support team objectives and complete additional tasks as assigned </li></ol> What We’re Looking ForWe’re looking for individuals who are:<ol><li>Proactive and willing to learn and grow within the role</li><li>Comfortable making decisions and responding in real time </li><li>Able to stay focused and attentive during extended monitoring periods </li><li>Strong communicators who work well in a team environment</li><li>Reliable, adaptable, and engaged in team success</li></ol> Requirements<ol><li>High School diploma or equivalent </li><li>Ability to communicate effectively (verbal and written) </li><li>Ability to multi-task and maintain focus for extended periods </li><li>Ability to make sound decisions and remain calm under pressure </li><li>Fluent in English (Spanish is a plus)</li></ol> Physical RequirementsRequires extended screen time, visual focus, and standard office activities (sitting, typing, communicating).

Bealls Inc. is a privately held company, rich in tradition,still owned by the founding family . Founded in 1915, Bealls includes over 530 stores and www.beallsflorida.com. Bealls is the destination of choice for casual lifestyle and priced right apparel and home merchandise. Bealls Department Stores and BeallsFlorida.com, are owned and operated by Beall's Department Stores, Inc and Beall's Westgate Corporation. Bealls Outlet Stores, and Burkes Outlet Stores are owned and operated by Bealls Outlet Stores, Inc. , Burkes Outlet Stores L.L.C. , and Burkes Westgate Corporation . Your Future Beall's, Inc. is the parent company of Beall's Department Stores, Inc., Beall's Outlet Stores, Inc., Burke's Outlet Stores, LLC, and Beall's Home Outlets. Headquartered in Bradenton, Florida, Beall's, Inc. performs the Distribution, Finance, Information Systems, and Human Resources functions for its retail subsidiaries allowing those companies to concentrate on merchandising, marketing and operations. Beall's, Inc. and its subsidiaries offer exciting opportunities for professional growth in a highly competitive field. Your Workplace Beall's employees are encouraged to set and reach their goals; they are empowered to attain high levels of success. The Beall's family of stores is committed to the support and encouragement of each employee. Our tradition includes training and promotion from within. Our strength rests on individual employees reaching their potentials. The contributions of many contribute to the common goal of providing the best customer service possible, every day. Our criteria for selecting candidates include work experience, education and extra-curricular activities. Beall's believes in equal opportunity for all applicants without regard to gender, religion, race, cultural background or physical characteristics. A diverse workplace benefits everyone and we uphold a tradition of service to our diverse community of customers. In addition, Beall's has a long-standing commitment to a safe, drug-free and smoke-free work environment.

Bealls Inc

Operator - TX Security Operations Center

Analysis Skills

CCTV

Case Management

Communication Skills

English Language

High School Diploma

Law Enforcement

Leadership

Loss Prevention

Multitasking

Operational Support

Presentation/Verbal Skills

Realtime Communications

Spanish Language

Team Player

Typing

Chattr

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Operator - TX Security Operations Center Bealls Inc

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