NewIT Help Desk Technician PeopleSharpIT Help Desk TechnicianKent, OH$50,000–$60,000 / yearAdminister the company VoIP/PBX phone system and enterprise printer/copier fleet, including user configurations, deployments, troubleshooting, print servers, supplies, maintenance, service contracts, and lifecycle replacements. Administer property gates, door access control systems, badges, key fobs, and PINs; manage access permissions, troubleshoot hardware issues, coordinate repairs, and maintain accurate access records.
NewIT Help Desk Analyst Hunter InternationalIT Help Desk AnalystCuyahoga Falls, OHThe IT Help Desk Analyst will troubleshoot hardware and software issues, manage help desk tickets and after-hours escalations, provide SAP support, perform PC imaging and software installations, and assist with desktop security initiatives. Monitor phone calls, voicemails, and emails while meeting established service level agreements and opening and closing support tickets.
IT Help Desk Technician Emerald Resource GroupIT Help Desk TechnicianCleveland, OhioWith over 25 years of experience, we have built a reputation as an industry leader in IT recruiting , working with a diverse range of clients from startups to Fortune 500 companies. Don't just take our word for it, check out our hot vacancies and see for yourself on our website at www.emeraldresourcegroup.com and navigate to our "Careers" page.
IT Operations Manager Ohio Business MachinesIT Operations ManagerCleveland, OH$75,000–$85,000 / yearThis role ensures that service desk operations, technicians, engineers, cabling resources, and operational processes are aligned, efficient, and delivering a high-quality client experience across all supported regions, with primary focus on Cleveland, Columbus, and Cincinnati. Maintain operational oversight of the teams supporting core technologies and services, including Microsoft 365, endpoint management and security, network infrastructure, backup and disaster recovery, field services, and low-voltage cabling.
IT Manager Revel StaffingIT ManagerCleveland, OhioA growing healthcare organization is seeking a full-time IT Manager to oversee day-to-day IT operations, support services, systems maintenance, infrastructure performance, and end-user technology support. This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled tools.
IT Manager and Systems Administrator Pride OneIT Manager and Systems AdministratorMedina, OH$80,000–$105,000Pride One Construction is currently searching for a full-time IT Manager and Systems Administrator to serve as the primary internal IT resource, providing exceptional support to employees, and partnering with Pride One's external service providers on strategic initiatives, escalated technical issues, cybersecurity, and infrastructure management. Partner with external MSP to oversee Microsoft 365 administration, identity and access management, endpoint management, patch management, network and wireless infrastructure, backup and disaster recovery processes, cyber security monitoring and remediation activities.
IT Director Judge GroupIT DirectorTwinsburg, OH$170,000–$200,000 / yearThis role is ideal for a hands‑on IT leader who has led ERP implementations (SAP strongly preferred), managed mid‑sized teams, and enjoys wearing multiple hats in a process‑driven, continuous‑improvement culture. This is a newly created, high‑impact leadership role with ownership of IT operations today and responsibility for guiding a large‑scale ERP consolidation and modernization initiative.
IT Specialist Next Level ExchangeIT SpecialistSolon, OhioAs an IT Specialist, you will work closely with the rest of our team to ensure that our company uses the most up-to-date technology to run our business and that our company's hardware and software are compatible, secure, and scalable. As a nationally recognized executive search firm, DRI consistently ranks among the best in the industry for delivering superior results.
Desktop Support Technician AmTrust Financial Services, Inc.Desktop Support TechnicianCleveland, OhioFull timeThe Desktop Support Technician is part of the Teir II team responsible for supporting a multitude of IT related issues that range from desktops, laptops, network, telecom, video conferencing, VoIP, mobility and server or infrastructure problems. AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice.
NewSenior Manager, Corporate IT DripsSenior Manager, Corporate ITCleveland, OHRemoteThis is a hands-on leadership role: you'll manage a team of IT professionals, lead corporate IT operations and internal technology services across identity, endpoints, corporate SaaS, ITSM, device lifecycle, vendors, documentation, and operational automation, and act as the connective tissue between IT, InfoSec, and the rest of the company. Own and drive ticket deflection and AI automation: expand self-service, AI-assisted support (including our internal AI help desk agent), and workflow automation to reduce ticket volume and speed up resolution, and use those gains to hold the team's size steady while supporting a growing employee base as Drips scales.
IT Manager, Risk & Operations ConsultNetIT Manager, Risk & OperationsCleveland, OHFor over 25 years, we have connected thousands of consultants with meaningful roles through a personal, communication-driven approach, partnering with a diverse client base to build high-performing teams and create lasting impact. The Manager of IT Operations & Risk is responsible for leading the infrastructure team, providing direction and guidance to the team, including System Administrators, DevOps Engineers, and Help Desk Technicians.
IT Database Analyst Medical MutualIT Database AnalystCleveland, OhioFollowing DBA guidelines and best practices for backup and recovery - ensures data integrity for assigned applications by designing backup procedures with consideration for quick onsite recovery and disaster recovery at an offsite location. Whether you are working remote or in the office, employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available.
IT Systems Administrator Truth For LifeIT Systems AdministratorChagrin Falls, OHKey responsibilities include administering and maintaining on-premises and/or cloud-based servers, designing and supporting system architectures, and ensuring high availability, performance, and reliability of core services. You will play a lead role in strengthening the organization’s security posture by maintaining PCI compliance and advancing security best practices, including responding to security incidents and supporting security awareness initiatives.
IT Systems Administrator The CentersIT Systems AdministratorCleveland, OHWhat You'll DoInfrastructure Support & Administration- Serve as a hands-on resource for the administration, configuration, and maintenance of physical and virtual servers, workstations, firewalls, and wired and wireless network infrastructure across OSI layers 1-7.Telephony Systems- Support and maintain agency telephony environments, including POTS, PBX, and VoIP systems. This role offers a genuine opportunity to contribute meaningfully, expand your skill set, and work across a wide range of modern technologies - including Microsoft Azure, Microsoft 365, virtualization, firewalls, and multi-layered networking environments.
Manager, End User Support AmTrust Financial Services, Inc.Manager, End User SupportCleveland, OhioFull timeThe ideal candidate is a hands-on operational leader with strong technical background, strong people leadership skills, excellent communication, and the ability to balance process discipline with practical urgency when users or business operations are impacted. This position is responsible for building a disciplined, responsive, customer-focused support organization that restores user productivity quickly, communicates clearly, follows established processes, and continuously improves service performance.
Desktop Support Technician Revel StaffingDesktop Support TechnicianCleveland, OhioThe Desktop Support Technician will troubleshoot technical issues in person, by phone, email, or work order, and provide timely end-user support across departments. A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment.
Senior Project Support / Federal Travel Help Desk Specialist - Nasa Glenn Research Center ASRC Federal Holding CompanySenior Project Support / Federal Travel Help Desk Specialist - Nasa Glenn Research CenterCleveland, OHRemoteThis position functions as a primary point of contact for travelers, travel arrangers, approving officials, and financial personnel by resolving complex travel issues, interpreting travel regulations, and providing expert guidance regarding authorizations, reservations, vouchers, reimbursements, and travel system functionality. Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Teams), Help Desk ticketing systems, Knowledge Management systems, Adobe Acrobat, SharePoint, and Virtual Meeting platforms.
Network Support Technician (Government) AT&TNetwork Support Technician (Government)Brunswick, OhioMust maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year). The NST reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment.
Level 2 Desktop Technician Compucom StaffingLevel 2 Desktop TechnicianSolon, OH$20.25–$27 / hourThis role requires strong Windows desktop support experience, excellent customer service skills, and the ability to work independently with minimal oversight. Our client is currently seeking a qualified Level 2 Desktop Technician to join their team onsite in Solon, OH and provide end-user support.
HelpDesk Technician QualityIPHelpDesk TechnicianKent, OHKey Responsibilities: Rapidly diagnose and resolve client issues, or escalate them to senior technicians when necessary Support senior-level IT staff in various tasks Provide technical assistance and support for inquiries and issues related to computer systems, software, and hardware Respond promptly and professionally to support tickets, emails, and phone calls, addressing or escalating issues as required Install, configure, and troubleshoot computer systems, printers, and other peripherals Accurately document technical issues and resolutions in the ticketing system Collaborate with IT colleagues to ensure smooth operation of the companys IT infrastructure Assist in the deployment and upgrade of software and hardware Educate end-users in basic IT functions and best practices Conduct regular system maintenance tasks, such as backups and software updates. We offer comprehensive IT department services, including HelpDesk Support, Cloud Services, Onsite Staffing, Virtual CIO, Procurement, and IT Planning.