Job Description** **Role: Manager, Security Operations** **Location:** United States (Hybrid - Durham, NC) **Department:** Cybersecurity - Security Operations **Reports to:** Senior Director, Security Operations **Role Overview** The **Manager, Security Operations** is responsible for the operational delivery, governance, and assurance of cybersecurity services provided to **government, public sector, and highly regulated Pearson customers** . **Incident Response & Regulatory Support** + Lead or coordinate **incident response activities** involving government or regulated customers, including: + Triage and containment oversight + Executive and customer communications + Post-incident reporting and lessons learned + Partner with Legal, GRC, and Communications teams to support **regulatory notifications** and customer disclosures where required.