Winston Salem, NC1 day ago
Serving as the primary liaison between elite partners, fleet customers, executive stakeholders, repair vendors, and internal leadership, the Concierge Claims Specialist exercises independent judgment to adjudicate diesel and engine‑related failures, proactively manage claim outcomes, and align claims strategies with partner expectations and organizational goals. Negotiation & Cross‑Functional Coordination: * Collaborate with repair facilities, vendors, parts suppliers, and internal teams to validate failures, negotiate repair terms, and expedite resolutions to minimize fleet downtime.