RESPONSIBILITIES:Liaise with customer-level supervisors; provide indirect supervision of transportation teams, stationary, and remote guarding, and overall site operations; provide direct supervision of shift supervisorsProvide oversight to shift schedules; interface with customer's supervisors, Fleet Manager, and Program Manager; evaluate performance of shift supervisors and officers; clearly articulate directives, policies, and procedures to subordinate personnel Frequent meetings with customer's supervisors concerning operational and personnel issuesOversee training programs including support to local TrainersEnsure the training program material is properly applied by all personnel; ensure all employees are available in accordance with applicable customer and G4S contract regulations and policies, as well as Federal, State, and local lawsConduct reviews of operational programs to ensure compliance with Performance Work Statement (PWS), state, federal, and G4S policies and proceduresReport incidents, analyze data and information, and maintain oversight of daily, weekly, and monthly PWS required reportsInvestigate and report incidents; maintain oversight and preparation of daily, weekly, and monthly reports Perform transport missions and guard-level duties as needed per client request for on-demand services which may occur during overnight hours, weekends, and holidaysPlan and develop site shift and rotation schedulesAssess operational needs of transportation teams and stationary/remote guards, and determine, develop, and implement measures to satisfy needed itemsProactively identify vulnerabilities to operations specific to safety and certain events such as entry and exit; develop and implement solutions that mitigate identified operational vulnerabilitiesAssess training and skill deficiencies of Shift Supervisors and Officers; coordinate corrective measures with Captain and Operations Managers that will mitigate identified deficiencies BASIC QUALIFICATIONS: The basic qualifications listed below are representative of the relevant knowledge, skills, and/or experience required in order to be hired. Formal Education, Licenses, and Certifications Required:Must be United States citizen or legal permanent residentMust possess a High School Diploma or equivalent GEDMust be able to pass any State-required training or other qualifications for licensingMust be able to pass a state licensing test if you will be driving a company-owned or client-provided vehicleAs a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws; G4S will consider qualified applications with criminal histories in a manner consistent with applicable lawsAs a condition of employment, applicants will be subject to a drug screen to the extent permitted by law Type and Length of Specific Experience Required: Minimum of two (2) years of driving experience and a minimum of 21 years of age (as required by the Department of Transportation)Prior supervisory experience in a multi-location security environmentMinimum of three (3) years of experience in any combination of the following:Law enforcementMilitary policeSecurity officer engaged in correctional operationsKnowledge and Skills Required: Must be at least 21 years old or minimum required by the state, if higherMust be able to read, understand, and comprehend legal regulatory rulings and guidanceEffective oral and written communication skills; able to write informatively, clearly, and accuratelyPlanning and organizing skillsProficiency with Microsoft Office applicationsProblem solving and active listening skillsAssess and evaluate situations effectively; able to synthesize facts, concepts, and principlesAble to mediate conflict with tact, diplomacyTeam leadership skills; coaching, mentoring, motivating othersSetting and achieving goalsAttention to detail OTHER RELATED ATTRIBUTES THAT WOULD ENHANCE HIRING CONSIDERATION:These are other criteria that may enhance the hiring decision but would not rule out the candidate for consideration if not present.