Monitor guest-facing areas for spills, crowding, unsafe conditions, damaged equipment, policy violations, or service needs and take appropriate action within established proceduresConcession OperationsAssist with concession operations during busy periods or when assigned, including setup, stocking, order fulfillment, point-of-sale transactions, restocking, cleaning, closing, and resetting service areas. Emergencies, patron removal, contract disputes, refunds or fee waivers, significant cash discrepancies, event cancellation, building-system failures, and policy exceptions must be referred to KPAC management, the on-call supervisor, or emergency services as appropriate.