FULL_TIME

FEED

UNKNOWN

Task Processing: Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters. New and Renewal Business Support: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.

YEAR

<p><b>Description</b></p><p style="text-align:left"><u><b>Job Description:</b></u></p><p style="text-align:inherit"/><div><div><p><b>Title: Senior Account Associate - Commercial Lines</b> <br/><b>Work Mode: </b>Remote (Central and Eastern Time Zones Only)<b> | Location/Supporting: </b>Kissimmee, FL<b> | Book Focus: </b>Agriculture, Construction, Contractors <br/> <br/><i>Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations</i> </p></div><div><p> <br/><b>About the Role:</b> Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts. Work under the general direction of an Account Manager (AM), Account Executive (AE), or Producer, ensuring production and quality standards are met while safeguarding against liability associated with errors and omissions. Independently resolve moderately complex customer service problems and manage small-sized accounts or those with the least complex needs. </p></div><div><p> <br/><b>Key Responsibilities:</b> </p></div><div><ul><li><p><b>Team Leadership:</b> Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate. </p></li></ul></div><div><ul><li><p><b>Policy Management:</b> Track policy expirations for existing clients, ensuring renewals are processed accurately and on time. </p></li></ul></div><div><ul><li><p><b>Task Processing:</b> Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters. </p></li></ul></div><div><ul><li><p><b>New and Renewal Business Support:</b> Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance. </p></li></ul></div><div><ul><li><p><b>Contract Review:</b> Assist in reviewing contracts to ensure proper coverages are included. </p></li></ul></div><div><ul><li><p><b>Accounts Receivable:</b> Monitor reports and take action on delinquent accounts, collecting outstanding balances. </p></li></ul></div><div><ul><li><p><b>System Maintenance:</b> Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. </p></li></ul></div><div><ul><li><p><b>Activity Monitoring:</b> Monitor and maintain activity/suspense to ensure timely completion. </p></li></ul></div><div><ul><li><p><b>Communication:</b> Maintain frequent, transparent communication with the account team regarding workload status and any issues. </p></li></ul></div><div><ul><li><p><b>Service Excellence:</b> Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. </p></li></ul></div><div><ul><li><p><b>Policy Compliance:</b> Stay updated on company policies and procedures. </p></li></ul></div><div><ul><li><p><b>Continuous Improvement:</b> Seek and adopt best practices to improve individual and team performance. </p></li></ul></div><div><ul><li><p><b>Champion IOA Values:</b> Demonstrate integrity and leadership. </p></li></ul></div><div><p> </p></div><div><p><b>Ideal Candidate Qualifications:</b> </p></div><div><ul><li><p>3+ years of customer service experience in the insurance industry </p></li></ul></div><div><ul><li><p>Thorough knowledge of insurance brokerage and client needs </p></li></ul></div></div><div><div><ul><li><p>Required active licensing, professional designation (CISR) preferred </p></li></ul></div><div><ul><li><p>Strong analytical, problem-solving, and decision-making skills </p></li></ul></div><div><ul><li><p>Exceptional customer service, communication, multitasking, and organizational skills </p></li></ul></div><div><ul><li><p>Proficiency in MS Office (Outlook, Word, Excel) </p></li></ul></div><div><ul><li><p>High School Diploma (or equivalent) </p></li></ul></div><div><p> <br/><b>What We Offer:</b> </p></div><div><ul><li><p>Competitive salaries and bonus potential </p></li></ul></div><div><ul><li><p>Company-paid health insurance </p></li></ul></div><div><ul><li><p>Paid holidays, vacations, and sick time </p></li></ul></div><div><ul><li><p>401K with employer match </p></li></ul></div><div><ul><li><p>Professional growth and career progression opportunities </p></li></ul></div><div><ul><li><p>Respectful culture and work/family life balance </p></li></ul></div><div><ul><li><p>Community service commitment </p></li></ul></div><div><ul><li><p>Supportive teammates and a rewarding work environment </p></li></ul></div><div><p> <br/><b>What to Expect (Application Process):</b> </p></div><div><ul><li><p>30-Minute Phone Screen, Online Assessments, and Interview(s) </p></li></ul></div></div><p style="text-align:inherit"/><p style="text-align:left"><u><b>Salary Range</b></u></p><p><i>The expected pay range for this position is 50-70K annually, depending on experience, relevant skills, and geographic location.</i></p><p style="text-align:inherit"/><p style="text-align:left">Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>

Insurance Office of America

Senior Account Associate- Commercial Insurance- Remote

Accounts Receivable

Administrative Skills

Aged Care

Agriculture

Analysis Skills

Best Practices

Billing

Brokerage

Business Support

Check Processing

Childcare

Construction

Continuous Improvement

Contract Review

Corporate Policies

Customer Retention/Renewal

Customer Support/Service

Customer/Client Research

Data Quality

Diversity

Finance

Health Insurance

Insurance

Insurance Sales

Leadership

Licensing

Maintenance Services

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft Word

Multitasking

Negotiation Skills

Organizational Skills

Past Due Accounts

Pricing

Proposal Writing

Quality Metrics

Research Skills

Sales Management

Service Delivery

Systems Maintenance

Team Lead/Manager

Time Management

Underwriting

Work From Home

Jobvite Talemetry Organic Easy Apply

OTHER

Colonial Farm Credit (www.colonialfarmcredit.com) is a member-owned agricultural credit cooperative and provides loans for: • Farms and country homes. This role provides comprehensive technical, operational, and administrative support across systems administration, network infrastructure, cybersecurity, and enterprise applications-including payroll systems.

<b>JOB DESCRIPTION</b><br/><br/><strong>Employing Unit: </strong>Colonial Farm Credit <br/><strong>Position Title:</strong> Senior Information Systems Specialist<br/><strong>Department: </strong>Administrative<br/><strong>Reports To:</strong> Director of Information Technology<br/><strong>FLSA Status:</strong> Exempt (Computer Employee Exemption)<br/><strong>Salary Range:</strong> $86,900-$107,800 commensurate with experience and qualifications<br/> plus superb benefits package provided to all employees including up to 9% 401k contributions and profit-sharing program<br/><strong>Position Type: </strong>Full-Time<br/><strong>Location:</strong> Mechanicsville, Virginia Office (onsite)<br/><br/><strong>Position Summary:</strong><br/> Colonial Farm Credit (www.colonialfarmcredit.com) is a member-owned agricultural credit cooperative and provides loans for:<br/> • Farms and country homes<br/> • Land purchase, home construction, and improvements<br/> • Buildings, machinery, livestock and equipment<br/> • Production capital for both full-time and part-time farmers<br/> • Ag-related businesses<br/><br/>We are seeking a highly skilled and experienced Senior Information Systems Specialist to support and enhance our organization's technology infrastructure and enterprise systems.<br/><br/>This role provides comprehensive technical, operational, and administrative support across systems administration, network infrastructure, cybersecurity, and enterprise applications-including payroll systems. The position serves as a technical lead for Windows environments, cloud platforms, and endpoint management tools, ensuring secure, reliable, and efficient IT operations.<br/><br/>This individual will also act as a key liaison between IT, internal users, and external partners, contributing to strategic initiatives and maintaining high service standards across the organization.<br/><br/><strong>Key Responsibilities</strong><br/><br/><strong>Systems Administration & End-User Support (45%)</strong><br/> • Administer Windows Active Directory (user accounts, access controls, group policy)<br/> • User Lifecycle Management (onboarding, offboarding, and system access provisioning)<br/> • Provide technical support for Windows 11 systems (onsite and remote)<br/> • Install, configure, and maintain enterprise hardware and software<br/> • Support Microsoft 365 environment, including SharePoint Online<br/> • Manage IT asset inventory and lifecycle planning<br/> • Deliver user training on systems and applications<br/> • Provide after-hours support as needed<br/> • Serve as acting IT lead in the Director's absence<br/><br/><strong>Network Administration & Infrastructure (10%)</strong><br/> • Lead support for Windows-based network environments<br/> • Monitor network performance, availability, and security<br/> • Configure and troubleshoot network infrastructure and connectivity<br/> • Support telecommunications systems, including cloud-based platforms<br/> • Implement and maintain network security best practices<br/><br/><strong>Cybersecurity & Vulnerability Management (20%)</strong><br/> • Conduct vulnerability scanning, assessment, and remediation<br/> • Support incident response and security investigations<br/> • Implement cybersecurity controls aligned with best practices<br/> • Assist with cybersecurity program governance<br/><br/><strong>Endpoint & Mobile Device Management (10%)</strong><br/> • Administer systems using endpoint management tools (MECM, NinjaOne, Microsoft Intune)<br/> • Deploy and manage endpoint software configurations and updates<br/> • Enforce security policies across devices<br/><br/><strong>Project Coordination & Vendor Management (15%)</strong><br/> • Lead IT projects from planning through implementation<br/> • Collaborate with internal teams and external partners<br/> • Manage vendor and contractor relationships<br/> • Support IT budgeting and strategic planning<br/> • Maintain documentation, policies, and procedures<br/><br/><strong>What We're Looking For</strong><br/> • Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent combination of education and experience)<br/> • Minimum 10 years of experience in enterprise-level Windows systems administration<br/><br/><strong>Education, Experience, and Requirements (Qualifications for Success)</strong><br/> • Strong expertise in: <br/> o Active Directory and Windows environments<br/> o Microsoft 365 (including SharePoint Online)<br/> o Endpoint management tools (MECM, Intune, NinjaOne)<br/> o Networking concepts and infrastructure<br/> o Cybersecurity princi

Colonial Farm Credit

Senior Information Systems Specialist

Access Control

Asset Management

Budgeting

Cloud Computing

Computer Maintenance

Computer Science

Computer Security

Documentation

Enterprise Applications

Help Desk

Incident Response

Information Technology & Information Systems

Internet Security

Inventory Management

Inventory Planning

Loans

Management of Information Systems/Technology (MIS)

Microsoft Active Directory

Microsoft Product Family

Microsoft SharePoint

Microsoft Windows Operating System

Microsoft Windows System Administration

Mobile Devices

Network Administration/Management

Network Configuration Management

Network Connectivity

Network Performance/Analysis

Network Security

Onboarding

Operational Support

Operations Management

Payroll Software/Services

Performance Analysis

Project Planning

Project/Program Coordination

Residential Construction

Software Administration

Software Configuration Management

Strategic Planning

Supplier Relationship Management (SRM)

Systems Administration/Management

Technical Leadership

Technical Support

Telecommunications

Vendor/Supplier Management

Vendor/Supplier Relations

Vulnerability Scanners

Broadbean

ROLE DESCRIPTION: As an Account Manager for Jason Claybrook | State Farm, you are vital to our daily business operations and customers’ success. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

<strong>Benefits:</strong><br/><ul><li>Bonus based on performance</li><li>Dental insurance</li><li>Health insurance</li><li>Opportunity for advancement</li><li>Training & development</li><li>Competitive salary</li><li>Employee discounts</li><li>Flexible schedule</li><li>Paid time off</li><li>Parental leave</li><li>Vision insurance</li></ul><br/><strong>ROLE DESCRIPTION:<br/></strong>As an Account Manager for Jason Claybrook | State Farm, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.<br/> <br/>Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.<br/><br/><strong>RESPONSIBILITIES:</strong><br/><ul><li>Establish customer relationships and follow up with customers, as needed.</li><li>Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification</li><li>Promote successful and long-lasting customer relations. </li></ul><strong>QUALIFICATIONS:</strong><br/><ul><li>Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred</li><li>Experience managing client relationships is preferred</li><li>Interest in marketing products and services based on customer needs</li><li>Excellent communication skills - written, verbal, and listening</li><li>Dedicated to customer service</li><li>Able to anticipate customer needs</li><li>Able to effectively relate to a customer</li></ul><strong>BENEFITS:</strong><br/><ul><li>Paid time off (holidays and personal/sick days)</li><li>Salary plus commission/bonus</li><li>Health benefits</li><li>Growth potential/opportunities for advancement within my agency</li></ul><br/>

Senior Agriculture Jobs in Richmond, VA

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Senior Agriculture Jobs in Richmond, VA

Senior Account Associate- Commercial Insurance- Remote Insurance Office of America

Senior Information Systems Specialist Colonial Farm Credit

Account Manager - State Farm Agent Team Member Jason Claybrook - State Farm Agent

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