Senior Customer Solutions Engineer Rocket Software IncSenior Customer Solutions EngineerNYRemote$105,000–$141,750 / yearJob Description Summary: Our Enterprise Suite Professional Services Team is looking for a highly skilled Mainframe Modernization Senior Consultant to provide technical support and/or leadership in the creation and delivery of technology solutions designed to support our Customers' Digital Transformation. The candidate will also be able to deploy fit for purpose workload in a Hybrid Cloud infrastructure, evolve from monolithic application to Cloud-Native API Microservices, and embrace an enterprise-wide DevOps discipline to deliver application faster.
Sr. Customer Experience Representative GrapevineSr. Customer Experience RepresentativeNew York, New YorkBecome an expert in Grapevine’s procurement software, both as a customer and operating backend tooling; Quickly identify and resolve complex customer issues; Collaborate with internal teams to ensure successful client onboarding and satisfaction; and. 1+ years of customer support experience for SaaS products; Intrinsically-motivated with instincts to find solutions when faced with new problems; Excellent communication skills, both written and verbal; and.
Sr Customer Success Manager Global Relay Communications IncSr Customer Success ManagerNew York, NY$90,000–$120,000 / yearYou will engage C-suite and senior stakeholders in Executive Business Reviews, orchestrate cross-functional delivery teams, and lead sophisticated renewal negotiations - all within one of the most demanding regulatory environments in enterprise SaaS. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.
Senior Associate/Recovery Services Forensic Services practice CRA International IncSenior Associate/Recovery Services Forensic Services practiceNew York, NY$130,000–$152,500 / yearCRA is a leading global consulting firm that provides independent economic and financial analysis behind litigation matters, guides businesses through critical strategy and operational issues to become more profitable, and advises governments on the economic impact of policies and regulations. We currently expect that individuals spend at least 3 to 4 days a week working in the office (which may include traveling to another CRA office or to client meetings), with specific days determined in coordination with your practice or team.
Senior Technical Customer Support Engineer ClickHouse, Inc.Senior Technical Customer Support EngineerNYRemote$139,500–$174,000 / yearYou will be owning a wide variety of tasks: from triaging support tickets to user community support, helping with both pre- and post-sales customer activities, partnering with our Go To Market team with deeply technical aspects of POCs, and suggesting improvements to how we do things in Support at ClickHouse. What you bring along: Technical breadth and depth in ClickHouse open-source or ClickHouse Cloud, or in domains relevant to ClickHouse, such as: SQL databases, OLAP, cloud-native SaaS, distributed systems.
Senior Customer Operations Supervisor (Billing Operations) Public Service Enterprise Group IncSenior Customer Operations Supervisor (Billing Operations)Newark, NJ$93,600–$148,200 / yearIf applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a "Generally Authorized" destination on the attached list not also a citizen, national, permanent resident of any country not listed; OR (4) a "Protected Individual" under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)). The position requires strong leadership, analytical, communication, and problem-solving skills to effectively coach employees, resolve operational and employee relations issues, and drive continuous improvement while supporting safe, reliable service to utility customers.
Senior Customer Success Manager Global RelaySenior Customer Success ManagerNew York, NY$100,000–$120,000 / yearYou will engage C-suite and senior stakeholders in Executive Business Reviews, orchestrate cross-functional delivery teams, and lead sophisticated renewal negotiations - all within one of the most demanding regulatory environments in enterprise SaaS. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.
Sr. Manager, Customer Success Strategy & Operations Anaplan IncSr. Manager, Customer Success Strategy & OperationsNew York City, NY$154,000–$209,000 / yearCross-Functional Orchestration & Collaboration: Foster strong, seamless relationships with cross-functional teams (Sales, Product, GTM Analytics, GTM Tech, and Enablement) to ensure project success and total operational alignment. Strategic Leadership & Driving Outcomes: Architect and implement AMER-wide strategic initiatives to drastically improve post-sales productivity, forecast accuracy, and pipeline visibility.
Senior Customer Relations Lead, PSA Collectors Holdings, Inc.Senior Customer Relations Lead, PSAJersey City, NJWe grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia.
Sr. Manager, Licensed Customer Experience Betterment Holdings IncSr. Manager, Licensed Customer ExperienceNew York City, NY$145,000–$165,000 / yearOur Commitment to Your Total Well-being: We offer a competitive suite of benefits, including medical, dental, and vision coverage; life and AD&D insurance; short- and long-term disability; infertility support and WPATH-aligned transgender health benefits; an Employee Assistance Program (EAP); transit benefits and FSA and HSA options. Your work will have a direct impact on customer satisfaction, retention, revenue from higher-balance clients, and the overall trust customers place in Betterment as their long-term investing partner.
Sr ProServe Account Executive - Financial Services, NAMER FINANCIAL SERVICES Amazon.com IncSr ProServe Account Executive - Financial Services, NAMER FINANCIAL SERVICESJersey City, NJAs ProServe's customer facing relationship owner you'll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and securing customer signoff of SOW's. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Sr. Analyst, Enterprise Service Desk Abacus Group, LLCSr. Analyst, Enterprise Service DeskNewark, NJ$65,000–$75,000 / yearAssist clients with the design and implementation, installation, configuration and ongoing usability of desktop computers, mobile devices, peripheral equipment, telephony systems, servers, storage, networking and software. Understanding of Windows 2016/2012/2008 servers, Active Directory, SQL, Sharepoint, Exchange Servers, Backup Technologies, Internet/DNS/E-mail/Communication issues.
Sr. Customer Success Manager Homecare Software Solutions LLCSr. Customer Success ManagerNY$120,000–$140,000 / yearOur employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states. The role will act as a trusted advisor, coordinating cross-functional efforts to address enterprise-wide initiatives, identify opportunities for expansion, and ensure consistent value realization from HHAeXchange solutions across the customer''s national footprint.
Senior HVAC Service Technician Mr. Air NYCSenior HVAC Service TechnicianBrooklyn, NY$45–$55 / hourExperience with Mitsubishi Electric, CITY MULTI/VRF, Fujitsu, Daikin, multi-zone inverter systems, branch boxes, concealed ducted systems, ceiling cassettes, advanced electrical diagnostics, airflow/static-pressure diagnostics, building-science principles, historic NYC housing, or technician mentoring is especially valuable. We are seeking an experienced Senior HVAC Service Technician who can independently diagnose complex problems, complete professional repairs, verify system operation, document findings, and help develop less-experienced technicians.
Senior Customer Success Manager Fitch Ratings IncSenior Customer Success ManagerNew York, NY$110,000–$120,000 / yearIn addition to managing client relationships, the Senior CSM is expected to contribute to the broader success of the team by mentoring colleagues, leading discussions during team meetings, sharing best practices, and taking ownership of one-off projects that improve how Customer Success and adjacent departments operate. The Senior CSM will serve as a trusted advisor who understands each clients business priorities and can connect Fitch Solutions research, data, analytics, and expertise to the needs of different client personas and segments.
Senior Customer Technical Support Specialist, Lab Automation - 3rd Shift (4 x 10-hour days) - REMOTE Danaher CorpSenior Customer Technical Support Specialist, Lab Automation - 3rd Shift (4 x 10-hour days) - REMOTENew York, NYRemote$31–$41 / hourThe amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory's role in improving patient health for more than 90 years.
Senior Customer Technical Support Specialist, Lab Automation - 3Rd Shift (4 X 10-Hour Days) - Remote DanaherSenior Customer Technical Support Specialist, Lab Automation - 3Rd Shift (4 X 10-Hour Days) - RemoteNew York, NYRemote$31–$41 / hourThe amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory's role in improving patient health for more than 90 years.
Sr Client Service Representative Jewelers MutualSr Client Service RepresentativeNew York, New YorkIn collaboration with producer partners, coordinates and facilitates policy renewals, ensuring timely and accurate completion of renewal processes for complex accounts and/or a larger book of business. With strong communication skills and deep insurance knowledge, you’ll help create a streamlined, client-focused experience that strengthens relationships and elevates service quality.
NewSr. Director, Customer Identity and Access Management Zillow IncSr. Director, Customer Identity and Access ManagementNYRemote$292,200–$466,800 / yearZillow is honored to be recognized among the best workplaces in the U.S. Zillow was named one of FORTUNE 100 Best Companies to Work For in 2026, and included on TIME's America's Best Companies 2026 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow. You can earn trust with Principal Engineers, recruit senior talent who could work anywhere, negotiate roadmaps with internal leadership, and then turn around and frame identity investment in business terms for executives to easily understand.
Senior Manager, Real World Data Strategy Bristol-Myers Squibb CoSenior Manager, Real World Data StrategyNY$139,200–$168,683 / yearHands-on AI capability is a core, non-negotiable requirement: candidates must demonstrate active, daily use of AI tools (including Claude Code) with tangible examples of impact on workflows, automation, and team delivery; this is an expected competency aligned with BMS's enterprise-wide AI-native commitment. Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.