Essential Duties: Perform complex advanced installation, service, disconnects, testing and repair of Video, Voice, and Data services to include: Perform preventative or corrective maintenance, such as underground cable locates, outage response, rewiring or upgrading cabling and equipment, impairment mitigation, system drive off, and repairs. GCI''s Senior Field Service Technician represent the company's service philosophy by assisting customers who have purchased and are using company products and services and/or are considering upgrading or expanding their products and services.