100 Results for

Senior Customer Service Jobs in Ogden, NY

Jobs

New!

Rochester, NY1 day ago

Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role. Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion.

New!

Rochester, NYToday

$22–$23 Per Hour

Follow established field service communication procedures, including issuing RMA requests, completing work orders, documenting service actions, submitting expense and trip reports, and maintaining accurate service records. This role requires hands-on mechanical and electrical aptitude, strong customer communication, and the ability to work independently while representing at customer sites.

Canandaigua, NY10 days ago

$45,000–$65,000 Per Year

This role is essential in delivering an exceptional client experience by managing day-to-day service needs, maintaining strong relationships, and ensuring policy accuracy and responsiveness. Simco Insurance Agency is seeking a detail-oriented and client-focused Customer Service Representative (CSR) to support our Home & Auto (Personal Lines) business.

Rochester, NY30+ days ago

$35,000–$45,000

Customer Service Representative Duties: Welcome patients in person and over the phone, as well as maintain patient charts, process patient orders, create delivery tickets, and coordinate scheduling. Locally established Rochester, NY Durable Medical Equipment company offers quality service, quality equipment and great follow up care to its customers.

Webster, NY25 days ago

$50–$60 Per Hour

Diagnose and resolve mechanical, electrical, controls, and refrigerant-side issues on OptiCool equipment (RPW/RPC pumps, RDHx doors, refrigerant distribution network, and ODX heat rejection where applicable). Perform refrigerant best practices: evacuation, dehydration, pressure/leak testing, charging/recovery, and contamination control; document all work performed and readings captured.

Rochester, New York16 days ago

$27.24–$29.96 Per Hour

If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range. If an individual is hired by PIA with an active and current license(s), that employee will be responsible for the timely updating and/or verifying of any changes that may have occurred with their state license(s) prior to their start date at PIA.

Webster, NY30+ days ago

OptiCool's Delta4T™ two-phase liquid cooling platform removes heat at the rack using refrigerant-based rear door heat exchangers and pumped refrigerant loops that integrate to facility chilled water or outdoor DX heat rejection. Diagnose and resolve mechanical, electrical, controls, and refrigerant-side issues on OptiCool equipment (RPW/RPC pumps, RDHx doors, refrigerant distribution network, and ODX heat rejection where applicable).

Rochester, New York8 days ago

Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC, field service, chiller, specialist, HVACR, supermarket, rack systems. · Provide general repair work on refrigeration, heating and ventilation equipment such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors and electric motors.

New!

Rochester, NY1 day ago

$30–$35 Per Hour

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. * Be able to participate in multiple cross-functional projects concurrently in a rapidly changing environment, within established timelines and have a demonstrated ability to learn and embrace new and changing technologies.

New!

Rochester, NY1 day ago

$30–$42 Per Hour

This role is ideal for a highly skilled technician who takes pride in diagnosing, repairing, and maintaining HVAC systems while delivering top-tier customer service. The Senior Service Technician will also serve as a technical leader in the field, mentoring junior technicians and representing the company with professionalism and integrity.

Rochester, NY29 days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

Rochester, NY30+ days ago

Remote

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Collaborate with cross-functional teams including sales, marketing, technical experts, and graphic designers to develop comprehensive proposals.

Rochester, NY30+ days ago

Researches and responds to inquiries via telephone, email, walk-in, and mail from internal and external customers in accordance with custom-designed benefit plans. The ideal candidate will have strong communication skills, problem-solving abilities, and a passion for delivering outstanding customer experiences across multiple channels.

New!

Rochester, NY4 days ago

$15.50–$18.50 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

New!

Rochester, NY4 days ago

$18–$20 Per Hour

Service existing accounts and ensure customers make buying decisions armed with the right amount of information. Associate will be responsible to handle service requests on inbound calls and for walk in customers.

Geneseo, NY30+ days ago

By applying for this job, you agree that you may receive both AI-generated and non-AI generated calls, text messages, or emails from Staffmark Group and/or its affiliates, and contracted partners. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance.

Rochester, NY30+ days ago

In this full-time opportunity, you will provide advanced customer service and support to internal staff and external clients. Researches and responds user questions and problems regarding accounts and services.

Henrietta, NY30+ days ago

$17–$22 Per Hour

Prepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay). At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services.

Rochester, NY30+ days ago

This role combines technical pre-press responsibilities with direct customer interaction, ensuring artwork is properly prepared for flexographic printing while delivering excellent service to our clients. We are seeking a detail-oriented and customer-focused Pre-Press Technician / Customer Service Representative to join our team.

Rochester, NY26 days ago

$20–$27.80 Per Hour

Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach.

Webster, NY30+ days ago

$16–$21.08 Per Hour

We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives.

Rochester, NY30+ days ago

Assist with continuous improvement opportunities throughout the year (RIE’s, special projects) + Updates and maintains customer information databases (CRM) + Greet and check in all customers and vendors upon arrival, ensuring they are properly registered and directed to the appropriate personnel or location. Working in a team environment you will be responsible for processing/monitoring sales orders, handling all forms of aftermarket request, while providing excellent customer service to our external customers and channel partners, as well as our internal departments.

Canandaigua, New York30+ days ago

Responsibilities: A Senior Teller 2 monitors branch service operations in a large or very large size branch by assisting and training less experienced tellers, overseeing the vault and being responsible for branch cash levels, plus preparing required operational and regulatory reports. Routinely perform transactions on service line to provide quality customer service and a positive banking experience by handling financial transactions (i.e. cashing checks, handling deposits/withdrawals, etc.) with a professional attitude.

Warsaw, New York30 days ago

Responsibilities: A Senior Teller 1 monitors branch service operations in a small or medium size branch by assisting and training less experienced tellers, overseeing the vault and being responsible for branch cash levels, plus preparing required operational and regulatory reports. Routinely perform transactions on service line to provide quality customer service and a positive banking experience by handling financial transactions (i.e. cashing checks, handling deposits/withdrawals, etc.) with a professional attitude.

Pittsford, NY30+ days ago

$115,000–$125,000 Per Year

As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable. Your success will come from orchestrating across multiple stakeholders, building trusted relationships at all levels of the customer organization, and guiding customers through complex buying journeys that align Honeywell’s solutions with their business outcomes.

New!

Rochester, NY3 days ago

$60,000–$80,000 Per Year

Located in the vibrant city of Rochester, New York, and offering a flexible hybrid work model, we provide the best of both in-office collaboration and remote work flexibility. Communication Skills: Excellent verbal and written communication skills are essential for effective interaction with clients.

Rochester, New York30+ days ago

$28–$42 Per Hour

With over 1,000 employees—in technical, consulting, operational, sales, finance, and corporate roles—we have stood the test of time by delivering on our Trust in Every Measure promise to our customers in vital industries, including life sciences, aerospace, defense, energy, and utilities. Calibration Technicians at this level typically can calibrate, troubleshoot, and adjust higher-level equipment across a minimum of eight (8) disciplines, with expert knowledge in three (3) disciplines (e.g., Electrical, Dimensional, or Pressure).

New!

Rochester, NY3 days ago

We focus on providing automated process system solutions tailored for the food, beverage, and dairy sectors, offering custom designs and professional services aimed at optimizing manufacturing operations. Krones Process Group North America (KPGNA) is a company specializing in process engineering and control system integration, employing Chemical, Mechanical, and Electrical engineers.

Rochester, New York30+ days ago

$90,000–$105,000 Per Year

The Senior Internal Auditor will play a critical role in developing and executing the company’s risk based internal audit plan, evaluating internal controls, supporting integration of acquired businesses, and driving continuous improvement in processes, controls, and governance. With over 1,000 employees—in technical, consulting, operational, sales, finance, and corporate roles—we have stood the test of time by delivering on our Trust in Every Measure promise to our customers in vital industries, including life sciences, aerospace, defense, energy, and utilities.

New!

Rochester, NY3 days ago

Remote

$80,000–$100,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.

New!

Fairport, NY3 days ago

Remote

$80,000–$100,000 Per Year
Full-time

Rochester, NY30+ days ago

$68,000–$126,500 Per Year

Please click here for the E-Verify Poster in English (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) or Spanish (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) . Data Analysis: Compile and analyze data, maintain historical information, and prepare bids, specifications, progress, and other reports.• Contractual Guidance: Advise management of contractual rights and obligations and interpret contract requirements to track contractual performance.•

Rochester, NY30+ days ago

$30–$35 Per Hour

Indoor maintenance will include completing routine painting, carpentry, dry wall, cleaning, minor plumbing, basic electrical, flooring, and other maintenance activities in response to work orders; will also prep vacant units for new residents to move-in. Your Job Skills/Experience should include: · 5+ years prior site maintenance hands-on management or apartment maintenance experience, construction, Rehab inspections and Inspire rehab experience preferably in apartment or affordable housing communities.

Pittsford, NY30+ days ago

$100,000–$105,000 Per Year

Discovery Management Group leads one of the nation’s most purpose-driven and people-centered senior living organizations, managing and enhancing senior living communities across the United States. At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace.

New!

Fairport, NY2 days ago

Remote

$23–$27 Per Hour
Full-time

Task Processing: Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters. New and Renewal Business Support: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.

Rochester, NY16 days ago

$70,000–$92,000

The Rochester Tax practice at Insero is not a high volume 1040 practice but is instead a tax practice focusing on complex tax compliance and projects within Fortune 500 companies as well as tax consulting across small and middle market companies including: multi-state, multi-national, real estate, manufacturing (amongst other industries) companies. Majority of our small business clients are in the 1-10 million sales volume and middle market practice are closely held businesses in the 20 million – 200 million+ sales volume many of which have global and multi state issues.

Rochester, NY22 days ago

Remote

Full-time

The ideal candidate has extensive experience with embedded C/C++, real-time operating systems (RTOS), Linux operating systems (Ubuntu, Yocto, etc), microcontroller architectures, System on Chip SoC architectures, and low-level hardware interactions. We leverage our expertise in autonomous machines, sensors, imaging, optics, edge computing, algorithms, robotics, and electrification to provide cutting-edge engineering design and low-volume manufacturing services.

New!

Rochester and surrounding areas, New York3 days ago

Overview: The Senior Payroll Analyst is a senior individual contributor responsible for executing complex payroll tasks, performing reconciliations, supporting reporting, and assisting with payroll system administration, and ensuring payroll accuracy and compliance across the organization. This role supports the Payroll Lead operationally, serves as a backup functional lead when needed, and provides mentorship and guidance to Payroll Specialists and other team members on payroll processes, system use, and best practices.

Henrietta, New York8 days ago

$120,000–$175,000

Provide technical direction to engineers and designers developing electrical packages including one-line diagrams, panel schedules, conduit one-lines, cable and conduit schedules, grounding and bonding plans, lighting plans, hazardous area details, heat trace details, utility power coordination, and associated electrical documentation. We currently perform these engineering services related to natural gas transmission, distribution main design, station design (M&R, gate stations, & regulator stations) & customer services (residential and commercial) for a variety of natural gas customers throughout the Northeast.

Rochester, NY30+ days ago

Full-time

As a consulting firm, we support clients across a wide spectrum of industries and facility types—from state-of-the-art manufacturing spaces to older industrial plants—making this an ideal role for someone who thrives on variety and values client interaction. The ideal candidate is technically strong, proactive, and client-focused, with a passion for solving complex challenges, mentoring others, and contributing to a collaborative, fast-paced, and learning-driven environment.

Rochester, NY30+ days ago

$120,000–$150,000

Our benefit offerings cover the must-haves (healthcare and retirement), the just-in-cases (insurances and employee assistance programs), and the cherry-on-tops (fitness reimbursements, year-end incentive pay, and tuition assistance). The Building Engineering Division at LaBella provides complete building engineering services including mechanical, electrical, plumbing, fire protection, and structural engineering.

New!

Rochester, New York4 days ago

Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world.

Rochester, NY14 days ago

$55–$60.21 Per Hour

B.S. degree or higher in Environmental field or related discipline or equivalent experience in lieu of degree3-5 years of experience in EHS fieldDemonstrate knowledge and understanding of health and safety functions within a manufacturing environment and the federal and state regulationsEnvironmental or OSHA related training such as HAZWOPER, GHS, etc. is desiredStrong communication & interpersonal skillsStrong presentation and organizational skillsStrong analytical & problem-solving skills. Leads incident investigations and root cause corrective action plans and corrective action implementationPerforms proactive safety inspections, monitors hazardous waste removal vendors, and assists in consolidating hazardous wastes.

New!

Rochester, New York1 day ago

Rochester, NY30+ days ago

$31–$43 Per Hour

EDUCATION: LICENSES / CERTIFICATIONS: RT(R) - Registered Radiologic Technologist - New York State Education Department (NYSED), RTC - Radiologic Technologist certification - American Registry of Radiologic Technologists (ARRT). As a Mammo Tech Senior, you are to demonstrate excellent customer service, communication skills, and obtain quality positioning and imaging quality studies while providing maximum comfort and safety to patients.

Rochester, NY30+ days ago

Full-time

As the senior structural presence in our Rochester location, you’ll work closely with our experienced team based in Buffalo, supporting ongoing projects while focusing on expanding our structural capabilities and client base in the region. Beyond design, you’ll have a hand in proposal development, client, and vendor relationships, and mentoring junior engineers—helping to shape not only the work we do, but how we grow as a team.

Alabama, NY30+ days ago

$175,000–$225,000

Ability to lead integrated teams of Engineers, Contractors, Skilled Trades, Equipment Manufacturers, Commissioning Teams, Tenants, Authorities Having Jurisdiction, and Stream Professionals to a common goal and outcome. Additionally, Stream sources and develops low-risk land sites for optimum data center development and provides energy procurement services with a focus on reducing market risk and providing low-cost renewable energy options.

Rochester, NY30+ days ago

$120,000–$150,000

Rochester, NY30+ days ago

$120,000–$150,000

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Senior Customer Service Jobs in Ogden, NY

Jobs

Senior Sales and Operations CoordinatorHerc Rentals Inc

SERVICE TECHNICIAN - Site BasedPEAK Technical Staffing

Customer Service Representative (CSR) – Home & AutoSimcoHR

Customer Service Representative (CSR) - Durable Medical Equipment (DME)Bump Health

Senior Field Service SpecialistOpticool Technologies

Sr Service Partner - Insurance Services, H&BPaychex

Senior Field Service TechnicianOpticool Technologies

Senior Refrigeration Service Technician - Commercial & IndustrialCoolSys

Sr. Service Techniciansupermicro

HVAC Senior Service TechnicianRyan Plumbing

Spanish Bilingual Limited Service Customer Service RepresentativeMaximus

Senior Manager of Proposal Writing (US State & Local Health and Human Services)Maximus

Customer Service Representative ITap Growth ai

Customer Service RepresentativeU-Haul

Customer Service Representative / ReceptionistGEICO Local Office: Rochester - East

Customer Service RepresentativeStaffmark Investment LLC

Customer Service RepresentativeOne Path Career Partners

Customer Service RepresentativeGerber Collision & Glass

Pre Press Technician & Customer ServiceAdflex Corporation

Customer Service Representative | Billing SupportSPECTRUM

Customer Service AssociateSavers / Value Village

Customer Service RepresentativeIDEX

Senior Teller 2Community Financial System, Inc.

Senior Teller 1Community Financial System, Inc.

Senior Sales Representative-Solution sellerHoneywell

Allstate Insurance Customer Service HybridGuay Agency

Sr. Calibration TechnicianTranscat, Inc.

Sr. Automation Engineer (Auto III)Krones Process Group North America LLC

Sr. Internal AuditorTranscat, Inc.

Senior Account Manager - Commercial LinesInsurance Office of America

Senior Account Manager (Fully Remote)Insurance Office of America

Senior Specialist, Contracts ManagerL3Harris

Senior Maintenance SupervisorConifer Realty LLC

Executive Director (Senior Living)Rittenhouse Village Pittsford

Senior Account Associate - Commercial Lines/Select Business Unit (SBU)Insurance Office of America

Senior Tax Accountant/Supervisor (Hybrid work environment)Insero Advisors, LLC

Senior Embedded Software EngineerD3 Embedded

Senior Payroll AnalystHeritage Christian Services

Sr. Electrical EngineerDDS

Senior Electrical EngineerEncorus Group

Senior Fire Protection Engineer / Team LeaderLaBella Associates

Sr Associate, Client Operations Management, Tax ResearchCotality

Senior Environmental, Health, and Safety SpecialistAZAD Technology Partners

Sr Associate, Tax ResearchCotality

Mammo Technologist - SeniorRochester Regional Health

Senior Structural EngineerEncorus Group

Senior Project ManagerStream Data Centers

Senior Plumbing EngineerLaBella Associates

Senior Fire Protection EngineerLaBella Associates

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