256 Results for

Senior Customer Service Jobs in Parma, OH

Jobs

Cleveland, OH7 days ago

Mentor managers to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects . " data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":".

New!

Akron, OH3 days ago

$150,000–$185,000 Per Year

We provide Complex Design-Build services including Process, Mechanical, Piping & Layout, HVAC / Dust Control, Fire Protection & Plumbing, Electrical, Instrumentation & Controls, Civil & Structural, and Architectural; ensuring all projects are designed and constructed to specifications, on schedule and within budget. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

New!

Cleveland, OH3 days ago

$140,000–$160,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Minimum of 10 years of experience in electrical estimation in the heavy industrial construction industry, specifically with projects involving distribution centers, manufacturing facilities, and/or data centers.

New!

Twinsburg, OH1 day ago

$85,000–$120,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This role works closely with finance leadership and plays an important part in maintaining accurate financial records, supporting month-end close processes, and improving operational efficiency.

Walton hills, OH7 days ago

$1–$1
Full-time
Employee

Drawing on extensive industry experience, the Senior Project Manager provides strategic oversight, mentors junior project staff, and serves as a key point of accountability for project delivery, client relationships, quality, safety, and profitability. 4-year degree in Construction Management or Engineering, or equivalent combination of education and experience; candidates with 5 or more years of hands-on experience in the mechanical construction field will be considered in lieu of a degree.

New!

Cleveland, OH4 days ago

$80,000–$90,000 Per Year

Mentor managers to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.

New!

Cleveland, OH6 days ago

$70,000–$80,000 Per Year

Minimum 3 years’ experience with Video Conferencing/AV integration design, engineering, installation and support, Experience with A/V Platforms: QSC / Qsys environment, Crestron, Extron, Shure, Sennheiser, Mackie, Dante, Running Live Sound, ETC Lighting, DMX, Global Cache, Video Wall processors / RGB Spectrum, IP Cameras Platforms. You will be responsible for all aspects surrounding the engineering, configuration, installation, maintenance, training, and upgrade of our Global IP-Video Tandberg/Cisco and Web based (Zoom) infrastructure (Operating in 16 different Countries).

Brooklyn, OH27 days ago

Temporary
Contractor
Full-time

Work in partnership with a Senior Institutional Advisor/Relationship Manager to service and monitor an assigned group of accounts to ensure timely and accurate processing of client directed trades and transactions and the required financial reporting. Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles.

New!

Strongsville, OH1 day ago

V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. Ability to collaborate effectively with Business Analysts, QA, and application teams to translate business requirements into technical solutions.

New!

Cleveland, OH3 days ago

$100,000–$150,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. From audits to risk management, we ensure your financial statements are accurate, compliant, and reliable—giving you the peace of mind to focus on what truly matters: growth and opportunity.

New!

Cleveland, OH1 day ago

Remote

As the Consumer Engagement Manager, you will create & communicate incentive plans for the sales associates & leaders, manage the incentive budget, lead huddles to drive excitement & reiterate contests & important topics of focus, and engage with the employees heavily in chat. TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.

Cuyahoga Falls, OH9 days ago

Prepare regular sales reports, forecasts, and updates for senior level management, providing insight into sales performance and market/industry trends. Direct, develop, implement, and drive strategic aftermarket business initiatives and metrics for key customers and markets globally.

New!

Painesville, OH3 days ago

$40,896–$95,532

Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service. Conduct in-home sales presentations to educate customers while developing customized security and automated alarm systems based on their needs.

Cleveland, OH10 days ago

Calling on the post-acute care market including long-term care facilities, home health and hospice agencies and medical equipment providers; Selling clinical and operational solutions to all levels of decision makers including owners, senior clinical officers and purchasing managers; Selling products that include incontinence, skin care, DME, advance wound care and gloves; Developing a strong knowledge base about Medline’s very large product catalog and numerous value added programs and services; Developing meaningful relationships with new customers and deepening relationships with existing ones; Cold calling and prospecting to develop new business opportunities; Presenting new products and initiatives; educating customers on current industry trends and regulations; Preparing bids and negotiating contracts. Complex sales strategy/approach to sell solutions across multiple levels; Background in commissioned, tangible product sales; Track record of demonstrable sales growth and quota attainment; Ability to present multiple product lines; Excellent communication and organizational skills; Stable work history; Computer proficiency especially in MS Excel, Word, and Outlook.

Cleveland, OH30+ days ago

Full-time
Employee

Payments Advisors partner with Relationship Managers and work with industry specific companies with the goal of driving efficiencies in the payments process and will thoroughly understand the issues confronting clients or prospects, and recommend solutions based on industry knowledge and Key's product set. Payments Advisors serve as the client's trusted advisor for cash management solutions to develop, manage and retain profitable client relationships and deliver subject matter expertise to client and prospects.

Cleveland, OH12 days ago

Full-time
Employee

Works with each market's District President and Sales Manager to ensure that the investment teams available within markets are staffed with highly qualified employees who are maintaining and growing the investment book of business. In conjunction with other members of the relationship team, meets and communicates with clients, prospective clients, and centers of influences, fostering business relationships to develop new business referrals and to enhance the Community Bank's image.

Tallmadge, Ohio30+ days ago

Your primary responsibility is to ensure a positive total customer experience while originating consumer loans, completing loan applications, developing strong customer relationships and meeting sales goals. Company-wide, we participate in various philanthropic efforts such as volunteer opportunities, food drives and back to school drives as well as an annual fund raiser for St. Jude Children's Research Hospital.

Lakewood, Ohio30+ days ago

$15–$18.25 Per Hour

Our Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You’ll play a pivotal role in our fast-paced environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.

Lakewood, Ohio30+ days ago

$15–$18.25 Per Hour

New!

Lakewood, Ohio6 days ago

$15–$18.25 Per Hour

Uniontown, OH15 days ago

As a Senior Service Technician who provides on-site field service and support to our customers’ equipment at national and international locations, you will utilize a safe, proven, and efficient process to meet customer needs, utilizing skill and knowledge to your highest ability to deliver world-class solutions to our customers. We strive to provide our team members with a place to learn and develop exceptional skills and utilize those skills and knowledge to their best ability to deliver world-class solutions to our customers.

Mentor, OH30+ days ago

$100,000–$115,000

To ensure total success, you will spend your initial three months immersed in the "Sales Rep" function to master our proprietary systems and operational cadence before transitioning into full management of the department. Team Leadership: Manage and mentor a team of Sales Representatives and Senior Sales Representatives through active coaching and performance feedback.

Cleveland, Ohio23 days ago

$20–$24

This position is focused on and includes, but is not limited to, greeting outside callers/clients, managing conference room scheduling, preparing for key client visits (signage, work-space prep, etc.), and handling client travel arrangements where necessary. POSITION PROFILE:Under the direction of the Field Manager this key position supports daily operations, implementations, expansions, and administration of all Managed Services Accounts within an assigned operational area with varying sizes.

Cleveland, OH30+ days ago

Self-directed and self-motivated work ethic that contributes to the client service team by producing quality work with quick turnaround and attentive service. The Audit and Assurance Services Senior Accountant serves as both the lead and support for a variety of firm clients, largely in our not-for-profit niche.

Solon, OH30+ days ago

$75,000–$85,000 Per Year

Completes required documentation of work for customer and employer records, including but not limited to: Service Records; Service Tickets for billing; Warranty records; Expense Reports; purchase records; and other documentation required to maintain Equipment Warranty & Service Records. IronRoad is conducting a confidential search for a Senior Field Service Engineer from the print, packaging, or wide format industry to join our Solon, Ohio clients service team.

Wickliffe, OH30+ days ago

As a customer service representative, you will work as part of a dynamic and passionate team to ensure desired company growth. We’re looking for exceptional customer service representatives to help us achieve profitable revenue.

Cleveland, OH30+ days ago

$77,000–$214,000 Per Year

A career within International Tax Services will provide you with the opportunity to help PwC address their cross border tax needs both locally and globally by managing their global tax rates, finding areas of cost reduction, and responding to inquiries from regulatory authorities. Our International Tax Services Generalist - Practice Support team advises PwC Client Services team advises clients on tax laws and reporting, legislation and planning strategies based on the geography and jurisdiction.

Cleveland, OH30+ days ago

$77,000–$214,000 Per Year

You’ll advise clients on their local and overseas tax affairs, while acting as a strategic consultant related to business analysis, managing working capital, and profit sharing for partners. You shall focus on building client relationships and developing a deeper understanding of the business context, navigating increasingly complex situations, and growing your personal brand and technical proficiency.

Cleveland, OH30+ days ago

Full-time

The HVAC Service Technician performs maintenance and service repairs on refrigeration and heating, ventilating, and air conditioning systems. Ability to troubleshoot and perform preventive maintenance on the following types of HVAC systems: Low Temperature Refrigeration Systems.

New!

Cleveland, OH1 day ago

Full-time

This role requires deep technical expertise across electrical, mechanical, control, and software interfaces, as well as the ability to operate independently, mentor others, and serve as a technical authority for customers and internal teams. Responsibilities and Expectations: We are seeking an expert-level Electromechanical Field Engineer / Field Operations Specialist to lead the installation, commissioning, diagnostics, and optimization of complex electromechanical systems in industrial field environments.

Cleveland, OH30+ days ago

$70,000–$140,000 Per Year

Services commercial deposit accounts, including updates to signers, account holds, CD renewals; manages overdrafts and approval process for time-sensitive decisioning; account closures; fraud protocols and interim monitoring; customer courtesy wires and funds movement; supports RM requests relating to deposit portfolio. Services commercial loans, including customer requests for advances; rate changes; insurance monitoring; research of past dues, invoices, misapplied payments, and other issues; supports RM requests and special handling of unique administration requirements relating to loan portfolio.

Akron, OH30+ days ago

Full-time

With 60+ years in business, BMF is one of the region’s premier accounting and advisory firms with a long history of serving leading public and private organizations in Northeast Ohio, and was recently recognized as a 2025 Best of the Best Firm and also a Top 200 Firm by Inside Public Accounting. Our clients chose our team of TAS professionals to provide proactive advice from planning to close, helping them stay the course through the transaction process and maximizing the value of the transaction for them.

Cleveland, OH30+ days ago

$11–$13 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

Kent, OH30+ days ago

The Customer Service Representative will be responsible for positive customer relationship interactions, processing of customer orders, and the coordination between all parts of the organization to achieve results. This role is the primary support position for the field sales team that drives customer satisfaction with a focus on what is right for the customer.

Cleveland, OH30+ days ago

$70,000–$140,000 Per Year

Services commercial deposit accounts, including updates to signers, account holds, CD renewals; manages overdrafts and approval process for time-sensitive decisioning; account closures; fraud protocols and interim monitoring; customer courtesy wires and funds movement; supports RM requests relating to deposit portfolio. + Services commercial loans, including customer requests for advances; rate changes; insurance monitoring; research of past dues, invoices, misapplied payments, and other issues; supports RM requests and special handling of unique administration requirements relating to loan portfolio.

Cleveland, OH27 days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

Cleveland, OH26 days ago

Full-time

Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. Knowledge: Experience troubleshooting and supporting one or more of the following technologies: Foxboro DCS, Triconex/safety systems, Modicon, Wonderware or other DCS/PLC systems.

Akron, OH16 days ago

Work responsibilities will include responsible for handling customer inquiries, processing service requests, resolving billing concerns, and providing support to ensure customer satisfaction. EverStaff is seeking detail-oriented and customer-focused Customer Service Representatives to serve as contract workers for FirstEnergy!

Cleveland, OH30 days ago

Remote

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Collaborate with cross-functional teams including sales, marketing, technical experts, and graphic designers to develop comprehensive proposals.

Westlake, OH13 days ago

$12–$13

PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. NVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations.

Akron, OH30+ days ago

Full-time

Hiring decisions for such positions must comply with these regulations and may result in SIA limiting its consideration of foreign nationals who are citizens of countries that are not on the DOE’s Generally Authorized Destinations List: https://www.ecfr.gov/current/title-10/chapter-III/part-810/appendix-Appendix%20A%20to%20Part%20810. Certain positions at SIA may require access to information and technology which is subject to Export Administration Regulations 15 CFR 730-774, including those of the US Department of Energy (DOE) in 10 CFR 810 and Nuclear Regulatory Commission (NRC) 10 CFR Part 110.

Seville, OH15 days ago

World Truck Towing & Recovery is a fast-paced, customer-first company providing 24/7 roadside and heavy-duty towing services. Join Our Team – Customer Service Role with Full Training Provided!

Strongville, OH10 days ago

$47,000–$67,000 Per Year

The Partners Group Allstate Agency is a top-performing, fast-growing agency, coming off a record-breaking year. If you take pride in your work, enjoy helping people, and want to grow your career in a stable, team-oriented environment, we encourage you to apply today.

Solon, OH30+ days ago

$34–$46 Per Hour

Solon, Ohio company is seeking to hire an experienced Field Service Technician willing to do 75% worldwide travel to install, start-up, troubleshoot, and repair robotic controlled processing equipment. 75% worldwide travel to install, start-up, troubleshoot, and repair robotic controlled equipment.

Brecksville, OH21 days ago

$21–$24 Per Hour

In this role, you will provide excellent customer service by assisting customers with inquiries, sharing product information, and resolving issues. If you are a motivated individual who enjoys helping others and has a passion for delivering exceptional customer service, we would love to hear from you.

Akron, OH30+ days ago

Maintains current and accurate procedure book which details the processing requirements for each account;prepares any report concerning customer services activities and performs other customer service and company related duties as necessary. Maintains a good working relationship with customers by responding to all inquiries and complaints concerning receipts, invoices, shipments, inventory counts, etc., in a courteous and efficient manner.

Independence, OH30+ days ago

Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®.

MENTOR, OH30+ days ago

$30,000–$45,000 Per Year

Giveaways & drawings for social media (EX: monthly birthday drawing). - Outbound calls to set life appointments with Agent (optional; for life bonus structure).

New!

Garfield Heights, OH6 days ago

$20–$25.25 Per Hour

Experience: 6+ months of customer service experience; 6+ months of working with software applications; 6+ months of high-volume phone experience in customer service or a call center; 6+ months of working in cable operations, mobile, or telecommunications call center. Interacting with customers through inbound calls to resolve a variety of topics, including mobile service activation, billing questions, rate and fee inquiries, order and payment processing, account updates, subscriber challenges, and more.

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Senior Customer Service Jobs in Parma, OH

Jobs

Senior Manager, Service DeliveryTTEC

Sr Civil/Structural PE / Dept. ManagerJobot

Senior Electrical EstimatorJobot

Senior Accountant (Manufacturing)Jobot

Senior Project ManagerThe Smith & Oby Company

Senior Sales ManagerTTEC

Senior AV EngineerTTEC

Senior Trust AssociateGenesis10

Sr Software EngineerV2Soft

Tax ManagerJobot

Temporary Consumer Engagement Manager - RemoteTTEC

After Market Sales ManagerThe Steelastic Company, LLC

Outside Sales Rep- Paid Weekly- Paid TrainingSafe Haven Security

Medical Sales Rep - Post Acute CareMedline Industries - Transportation & Operations

Sr. Payments Advisor, Public SectorKeyBank

Key Family Wealth Senior Portfolio StrategistKeyBank

Sr. Consumer Loan Specialist - Sales Customer ServiceRepublic Finance, LLC

Customer Service RepresentativeCommunity Choice Financial Family of Brands

Bilingual Customer Service RepresentativeCommunity Choice Financial Family of Brands

Customer Service Representative (Bilingual)Community Choice Financial Family of Brands

Senior Service Technician **Heavy Overtime** **Travel**Team Altus

Customer Service ManagerCooperidge Consulting Firm

Senior Hospitality Service CoordinatorRicoh

Audit and Assurance Services - Senior AccountantGables Search Group

Print Industry Senior Field Service EngineerIronRoad

CSR - Customer Service RepresentativeWyattWorks Plumbing

International Tax Services - Senior AssociatePwC

Specialized Tax Services - Energy Incentives & Credits Senior AssociatePwC

Senior HVAC Service Technician -Up to 3k Sign-on BonusAir Force One, LLC

Senior Field Service EngineerIntegrated Power Services

Commercial Relationship Service Specialist SeniorHuntington

Senior Analyst, Transaction Advisory ServicesBober Markey Fedorovich

Customer Service RepresentativeU-Haul

Customer Service RepresentativeKenda Tires

Commercial Relationship Service Specialist SeniorHuntington National Bank

Spanish Bilingual Limited Service Customer Service RepresentativeMaximus

Senior Systems Service EngineerSchneider Electric USA, Inc

Customer Service Representative - FirstEnergyEverStaff

Senior Manager of Proposal Writing (US State & Local Health and Human Services)Maximus

Customer Service RepresentativePetSuites

Senior Fitness for Service AnalystSI Solutions, LLC

Customer Service RepresentativeWorld Truck Towing & Recovery, Inc.

Licensed Allstate Customer Service RepresentativePartner's Insurance Group Inc

Sr. Field Service TechnicianITS

Customer Service Representative-Prefer BilingualEverStaff

Customer Service RepresentativeAnderson|Biro Staffing

Customer Service RepresentativeCintas

Front Office Customer Service RepresentativeMatt Mormile-Farmers Insurance Agency

Customer Service Representative | Technical SupportSPECTRUM

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