Paid Sick Days

Prescription Drug Coverage

Professional Development

401K

Flexible Spending Accounts

Retirement / Pension Plans

Life Insurance

OTHER

FEED

UNKNOWN

Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Qualifications: High School Diploma or GED and 1 year of experience in Sales or customer service; or 6 months of experience in a customer support role at First Citizens Bank; or participation in a First Citizens career development program.

Overview:
Are you a people person? Be a First Citizens person. Join our branch team and make a difference. As a Senior Sales & Service Representative at First Citizens Bank, you will support sales and service delivery in the branch. Builds and expands banking relationships through proactive customer outreach and customer service requests. Responsible for the fulfillment of deposit accounts, payment solutions and digital access products; as well as identifying and referring sales opportunities to the appropriate bank partner. Adapts to the needs of the branch, providing customer service in both a transaction processing and sales role. The successful candidate will demonstrate: Influence: Capable of building rapport with different personalities to drive positive results Sales Outreach: Self-starter that is disciplined to manage daily calling activity to achieve required results. Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation Customer Service Skills: Demonstrates professionalism and empathy in customer interactions Adaptability: Has the ability to learn and adapt quickly to new information and technology Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently Agility: Able to process information and move quickly through problem resolution

Responsibilities:
<ul><li>Sales - Achieve individual and/or team financial, production and relationship results relative to the specific metrics and goals assigned. Sales results should align with the needs of the community and ultimately support the organizational commitment to diverse lending. Engage with customers, prospects and referral sources through proactive outreach. When appropriate, represents the Bank in the community by attending and participating in civic and community events for the purpose of generating additional business and identifying potential CRA opportunities for the Bank. Engage in sales practices that are aligned to create value for both the customer and the bank. Appropriate partnering, planning and preparation occurs to ensure conversations provide the relevant financial guidance needed to drive informed decisions.</li><li>Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.</li><li>Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.</li></ul>

Qualifications:
High School Diploma or GED and 1 year of experience in Sales or customer service; or 6 months of experience in a customer support role at First Citizens Bank; or participation in a First Citizens career development program Preferred Education: Bachelor's degree Preferred Area of Experience: Telephone sales or banking Skill(s): Application of a structured sales process, Financial literacy, Knowledge of retail banking products and services Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts. As the largest family-controlled bank in the United States, First Citizens is continuing a unique legacy of strength, stability, and long-term thinking that has spanned generations. Founded in 1898 and headquartered in Raleigh, N.C., First Citizens also operates a nationwide direct bank and a network over 550 branches in 22 states. Industry specialists bring a depth of expertise that helps businesses and individuals meet their specific goals at every stage of their financial journey. First Citizens Bank brings together personal service and powerful tools to help customers do more with their money – and make more of their future.  
 
Looking for a career with CIT? CIT is now a division of First Citizens Bank.
First Citizens Bank. Forever First®

First Citizens Bank

Senior Sales & Service Representative (Universal Banker)

Administrative Skills

Bank Management

Banking Regulations

Banking Services

Career Development

Coaching

Communication Skills

Community Banking

Community Support

Compensation and Benefits

Credit Risk

Cross-Functional

Customer Relations

Customer Support/Service

Financial Literacy

High School Diploma

Interpersonal Skills

Legal

Loans

Metrics

Multitasking

Needs Assessment

Office Management

Operational Strategy

Operations Management

Performance Tuning/Optimization

Problem Solving Skills

Regulations

Retail Banking

Risk Management

Sales

Sales Prospecting

Sales Support

Service Delivery

Team Player

Time Management

Transaction Processing/Management

[AW]-iCims

ADAPTED_NOW

Collaborates with cross-functional teams, including Program Management, Engineering, Finance, and Supply Chain, to ensure contract or subcontract requirements are fully understood and effectively executed, while ad-dressing any potential risks or issues that may arise.• Additionally, this role requires strong communication and or-ganizational skills, as the Contracts Specialist will work closely with program managers, legal teams, and customers to ensure that all contractual obligations are met.

YEAR

<h2>Basic Qualifications </h2>Education Requirements:Bachelor’s degree or equivalent combination of education and relevant experience is required plus a minimum of 10 years of relevant experience; or Master's degree plus a minimum of 8 years of relevant experience. Clearance Requirements: Ability to obtain a Department of Defense Secret clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.<h2>Responsibilities for this Position</h2>Overview:A Contracts Specialist is responsible for supporting the management of the company's contractual agreements with customers, in the drafting, negotiation, and execution of contracts, as well as ensuring compliance with contract terms and conditions. The Contracts Specialist also maintains accurate contract records and databases and assists in identifying and mitigating any contract-related risks. Additionally, this role requires strong communication and or-ganizational skills, as the Contracts Specialist will work closely with program managers, legal teams, and customers to ensure that all contractual obligations are met. Key Responsibilities:• Acts as focal point for all contractual communications and commitments to customers or subcontractors.• Advises and supports business team on issues/developments relative to assigned contracts or subcontracts.• Negotiates contracts or subcontracts within business goals and documents substance of discussions, agreements, and results.• Participates as a key member of the proposal or program team to address contract or subcontract require-ments.• Monitors contract or subcontract performance for scope changes and takes appropriate action.• Manages contract or subcontract change process and collaborates with the Program Manager, including Pro-gram Manager - Subcontracts, Engineering, Finance, and other disciplines to mitigate performance risk.• Monitors program performance for scope changes and takes appropriate action.• Provides domain expertise in contract or subcontract management.• Provides leadership, subject matter expertise, and innovative recommendations to new or unusual contracting, subcontracting, or programmatic issues.• Executes engagements with customers or subcontractors consistent with policies.• Supports an overall understanding of the Contracts Department operations and GDMS enterprise objectives.• Reviews or supports reviews of subcontractor proposals, including management of the source selection pro-cess by participating with the proposal evaluation team in fact-finding, technical evaluation, and cost or price analysis.• Builds customer or subcontractor relationships and knows customer or subcontractor needs and issues.• Participates as a key member of the proposal or program team to address contract and/or subcontract re-quirements.• Mentors and supports junior contracts team members by providing guidance, sharing best practices, and of-fering advice on complex contractual issues to enhance their professional development and improve overall team performance.• Collaborates with cross-functional teams, including Program Management, Engineering, Finance, and Supply Chain, to ensure contract or subcontract requirements are fully understood and effectively executed, while ad-dressing any potential risks or issues that may arise.• Serve as a subject matter expert (SME) in contracts and subcontracts. Knowledge, Skills & Abilities:• Substantial knowledge of applicable federal regulations (FAR/DFARS) and experience with prime contractors or subcontractors across various contract types.• Possesses substantial experience reviewing and analyzing contract or subcontract documents for accuracy, performance risk, and conformance with contract terms, conditions, and other provisions.• Substantial understanding of contract or subcontract management principles.• Substantial analytical/critical thinking skills, attention to detail, and research skills.• Substantial negotiation skills for contracts or subcontracts of moderate to high risk/complexity.• Demonstrates flexibility and the ability to prioritize/re-prioritize with changing goals.• Substantial verbal and written communication skills, with the ability to deal effectively with personnel at all lev-els.• Substantial computer skills (e.g., Microsoft Office) to support effective communications and business needs.• Resolves a wide range of issues in creative ways, demonstrating innovative approaches and solutions.• Collaborates and works effectively cross-functionally throughout the business.• Demonstrates judgment and creativity to identify and resolve moderately complex contract or subcontract is-sues, recognizing when more expert guidance is required.• Possesses a growth mindset for continuous learning to remain current with regulations and internal proce-dures.• Shows initiative on assignments, exercises independent judgment, and professionally executes projects with little direction.• Acts independently to determine methods and procedures on new or special assignments.• Fully proficient in grasping and applying new information quickly and handling complex assignments.• Networks with key contacts outside own area of expertise and senior internal and external personnel in own area of expertise.• Identifies opportunities to apply AI for continuous improvement and innovation #LI-JH1#LI-Hybrid<h2>Salary Note</h2>This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled.<h2>Combined Salary Range</h2>USD $143,488.00 - USD $151,335.00 /Yr.<h2>Company Overview</h2>General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team!Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

At General Dynamics Mission Systems, employees share a common mission to be a trusted partner to the U.S. defense, intelligence and homeland security communities. 

Whether you're working on the internal systems of a new ship strategic to the U.S. Navy's role in keeping sea lanes open, developing a camera system for the U.S. Army to protect our forces or helping the Department of Homeland Security coordinate defense against and response to cyber attacks, you'll share a sense of duty and patriotism common to all General Dynamics employees. 

When you join General Dynamics, you'll become part of a culture that nurtures innovation. We encourage our professionals to challenge the conventional way of doing things. And we motivate our employees to solve tough customer problems by promoting and sharing new ideas. 

Join a team that's dedicated to what matters most. Build your career at General Dynamics today. 

General Dynamics Mission Systems is a business unit of General Dynamics. Headquartered in Falls Church, Va., General Dynamics employs approximately 91,000 people worldwide. The company is a market leader in business aviation; land and expeditionary combat systems, armaments and munitions; shipbuilding and marine systems; and information systems and technologies.

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Senior Education Jobs in Wagoner, NC

Senior Sales & Service Representative (Universal Banker) First Citizens Bank

Senior Principal Contracts Specialist General Dynamics Mission Systems, Inc

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