UNKNOWN

ADAPTED_NOW

YEAR

The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.

<p>Hourly rate ranges from $16.75 - $17.00 per hour and is dependent upon qualifications and experience.</p><p>Benefits include: Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Contest Prize Awards, 401K Plan with Company Match, Medical/Dental/Vision Plans, Employee Assistance Program, 30% Merchandise Discount, College Scholarship Award.  All Bonuses, Awards and Benefits subject to qualifications and eligibility.</p><br/><p>The Assistant Store Manager is responsible for establishing and maintaining Guest Services. The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures.</p><p>This position will work up to 38 hours per week. The minimum age requirement for an Assistant Store Manager is 18. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds. Prior retail and or management experience is required.</p><p><br/></p><p>As an equal opportunity employer, Spencer Gifts – Spirit Halloween considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state/provincial, or local law. Spencer Gifts – Spirit Halloween will consider for employment qualified applicants with criminal histories.</p>

Spencer's

Senior Assistant Store Manager

Employee Assistance Plan

Hospitality and Tourism

Inventory Management

Lift/Move 50 Pounds

Merchandising

Physical Demands

Profit & Loss

Retail Management

Sales

Scholarship

cb_wl_jobs_master

FULL_TIME

FEED

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.

<p><b>Description</b></p><p style="text-align:left"><u><b>Job Description:</b></u></p><p style="text-align:inherit"/><div><div><p><b>Title: Senior Account Manager - Commercial Lines</b> <br/><b>Fully Remote: </b>Eastern or Central Time Zones<b> | Location: </b>Longwood, FL<b> <br/>Book Focus:</b> Contractors, Construction, Hospitality, Real Estate, General</p><p><b>Requirement: </b>active property & casualty license<br/> <br/><i>Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations</i> </p></div><div><p> <br/><b>About the Role:</b> Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. Serve as a subject matter expert for the account management team. </p></div><div><p> <br/><b>Key Responsibilities:</b> </p></div><div><ul><li><p><b>Technical Competence:</b> Maintain a high degree of technical competence and industry expertise. </p></li></ul></div><div><ul><li><p><b>Team Leadership:</b> Direct daily activities and workflow of the account management team. </p></li></ul></div><div><ul><li><p><b>Customer Service:</b> Handle customer service requests, policy administration, billing, claims, and coverage analysis. </p></li></ul></div><div><ul><li><p><b>Policy Management:</b> Manage policy expirations and renewals. </p></li></ul></div><div><ul><li><p><b>Renewal Process:</b> Conduct client research, prepare submissions, negotiate coverages, and present proposals. </p></li></ul></div><div><ul><li><p><b>Accounts Receivable:</b> Monitor reports and take action on delinquent accounts, collecting outstanding balances. </p></li></ul></div><div><ul><li><p><b>System Maintenance:</b> Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. </p></li></ul></div><div><ul><li><p><b>Activity Monitoring:</b> Monitor and maintain activity/suspense to ensure timely completion. </p></li></ul></div><div><ul><li><p><b>Activity Monitoring:</b> Monitor and maintain activity/suspense to ensure timely completion. </p></li></ul></div><div><ul><li><p><b>Communication:</b> Maintain frequent, transparent communication with the account team regarding workload status and any issues. </p></li></ul></div><div><ul><li><p><b>Service Excellence:</b> Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. </p></li></ul></div><div><ul><li><p><b>Policy Compliance:</b> Stay updated on company policies and procedures. </p></li></ul></div><div><ul><li><p><b>Continuous Improvement:</b> Seek and adopt best practices to improve individual and team performance. </p></li></ul></div><div><ul><li><p><b>Champion IOA Values:</b> Demonstrate integrity and leadership. </p></li></ul></div><div><p> <br/><b>Ideal Candidate Qualifications:</b> </p></div><div><ul><li><p>5+ years of account management experience, or 7+ years in the insurance industry </p></li></ul></div><div><ul><li><p>Thorough knowledge of insurance brokerage and client needs </p></li></ul></div></div><div><div><ul><li><p>Required active licensing; professional designation (CIC or equivalent) preferred </p></li></ul></div><div><ul><li><p>Strong analytical, problem-solving, and decision-making skills </p></li></ul></div><div><ul><li><p>Exceptional customer service, communication, multitasking, and organizational skills </p></li></ul></div><div><ul><li><p>Proficiency in MS Office (Outlook, Word, Excel) </p></li></ul></div><div><ul><li><p>High School Diploma (or equivalent) </p></li></ul></div><div><p> <br/><b>What We Offer:</b> </p></div><div><ul><li><p>Competitive salaries and bonus potential </p></li></ul></div><div><ul><li><p>Company-paid health insurance </p></li></ul></div><div><ul><li><p>Paid holidays, vacations, and sick time </p></li></ul></div><div><ul><li><p>401K with employer match </p></li></ul></div><div><ul><li><p>Professional growth and career progression opportunities </p></li></ul></div><div><ul><li><p>Respectful culture and work/family life balance </p></li></ul></div><div><ul><li><p>Community service commitment </p></li></ul></div><div><ul><li><p>Supportive teammates and a rewarding work environment </p></li></ul></div><div><p> <br/><b>What to Expect (Application Process):</b> </p></div><div><ul><li><p>30-Minute Phone Screen, Online Assessments, and Interview(s) </p></li></ul></div></div><p style="text-align:inherit"/><p style="text-align:left"><u><b>Salary Range</b></u></p><p>The expected pay range for this position is $80,000.00 - $100,000.00 annually depending on experience, relevant skills, and geographic location.</p><p style="text-align:inherit"/><p style="text-align:left">Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>

Insurance Office of America

Senior Account Manager - Commercial Lines

Accounts Receivable

Aged Care

Analysis Skills

Best Practices

Billing

Brokerage

Business Support

Childcare

Continuous Improvement

Corporate Policies

Customer Retention/Renewal

Customer Support/Service

Customer/Client Research

Data Quality

Diversity

Health Insurance

Insurance

Insurance Sales

Leadership

Licensing

Maintenance Services

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft Word

Multitasking

Negotiation Skills

Organizational Skills

Past Due Accounts

Policy Development

Problem Solving Skills

Research Skills

Sales Management

Service Delivery

Systems Maintenance

Team Lead/Manager

Time Management

Work From Home

Jobvite Talemetry Organic Easy Apply

<p><b>Description</b></p><p style="text-align:left"><u><b>Job Description:</b></u></p><p style="text-align:inherit"/><div><div><p><b>Title: Senior Account Manager - Commercial Lines</b> <br/><b>Fully Remote: </b>for candidates in Eastern or Central Time Zones<br/><b>Supporting: </b>Columbia, SC region<b> | Book Focus: </b>Large Accounts -<b></b>Hospitality, Private Equity, Property<br/><b>Requirement:</b> active P&C license, <b>Seeking: </b>10+ years of commercial lines experience, CIC or CPCU designation preferred<br/> <br/><i>Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations</i> </p></div><div><p> <br/><b>About the Role:</b> Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. Serve as a subject matter expert for the account management team. </p></div><div><p> <br/><b>Key Responsibilities:</b> </p></div><div><ul><li><p><b>Technical Competence:</b> Maintain a high degree of technical competence and industry expertise. </p></li></ul></div><div><ul><li><p><b>Team Leadership:</b> Direct daily activities and workflow of the account management team. </p></li></ul></div><div><ul><li><p><b>Customer Service:</b> Handle customer service requests, policy administration, billing, claims, and coverage analysis. </p></li></ul></div><div><ul><li><p><b>Policy Management:</b> Manage policy expirations and renewals. </p></li></ul></div><div><ul><li><p><b>Renewal Process:</b> Conduct client research, prepare submissions, negotiate coverages, and present proposals. </p></li></ul></div><div><ul><li><p><b>Accounts Receivable:</b> Monitor reports and take action on delinquent accounts, collecting outstanding balances. </p></li></ul></div><div><ul><li><p><b>System Maintenance:</b> Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. </p></li></ul></div><div><ul><li><p><b>Activity Monitoring:</b> Monitor and maintain activity/suspense to ensure timely completion. </p></li></ul></div><div><ul><li><p><b>Activity Monitoring:</b> Monitor and maintain activity/suspense to ensure timely completion. </p></li></ul></div><div><ul><li><p><b>Communication:</b> Maintain frequent, transparent communication with the account team regarding workload status and any issues. </p></li></ul></div><div><ul><li><p><b>Service Excellence:</b> Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. </p></li></ul></div><div><ul><li><p><b>Policy Compliance:</b> Stay updated on company policies and procedures. </p></li></ul></div><div><ul><li><p><b>Continuous Improvement:</b> Seek and adopt best practices to improve individual and team performance. </p></li></ul></div><div><ul><li><p><b>Champion IOA Values:</b> Demonstrate integrity and leadership. </p></li></ul></div><div><p> <br/><b>Ideal Candidate Qualifications:</b> </p></div><div><ul><li><p>5+ years of account management experience, or 10+ years in the insurance industry </p></li></ul></div><div><ul><li><p>Thorough knowledge of insurance brokerage and client needs </p></li></ul></div></div><div><div><ul><li><p>Required active licensing; professional designation (CIC or equivalent) preferred </p></li></ul></div><div><ul><li><p>Strong analytical, problem-solving, and decision-making skills </p></li></ul></div><div><ul><li><p>Exceptional customer service, communication, multitasking, and organizational skills </p></li></ul></div><div><ul><li><p>Proficiency in MS Office (Outlook, Word, Excel) </p></li></ul></div><div><ul><li><p>High School Diploma (or equivalent) </p></li></ul></div><div><p> <br/><b>What We Offer:</b> </p></div><div><ul><li><p>Competitive salaries and bonus potential </p></li></ul></div><div><ul><li><p>Company-paid health insurance </p></li></ul></div><div><ul><li><p>Paid holidays, vacations, and sick time </p></li></ul></div><div><ul><li><p>401K with employer match </p></li></ul></div><div><ul><li><p>Professional growth and career progression opportunities </p></li></ul></div><div><ul><li><p>Respectful culture and work/family life balance </p></li></ul></div><div><ul><li><p>Community service commitment </p></li></ul></div><div><ul><li><p>Supportive teammates and a rewarding work environment </p></li></ul></div><div><p> <br/><b>What to Expect (Application Process):</b> </p></div><div><ul><li><p>30-Minute Phone Screen, Online Assessments, and Interview(s) </p></li></ul></div></div><p style="text-align:inherit"/><p style="text-align:left"><u><b>Salary Range</b></u></p><p>The expected pay range for this position is $80,000.00 - $100,000.00 annually depending on experience, relevant skills, and geographic location.</p><p style="text-align:inherit"/><p style="text-align:left">Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>

Senior Account Manager (Fully Remote)

OTHER

The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations.

<div>The<strong> Customer Operations Manager</strong> focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.<br/><br/></div><div>The salary for this position is $62,000.<br/><br/></div><div><strong>What You’ll Do:</strong></div><ul><li>Responsible for daily customer operations and revenue generation for their assigned function.</li><li>Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes.</li><li>Resolves customer issues, ensuring a positive customer experience.</li><li>Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS).</li><li>Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW).</li><li>Actively engages in effective communication plans focused on building employee engagement in order to achieve business results.</li><li>Conducts performance evaluations that are timely and constructive, where applicable.</li><li>Participates in the recruiting process, as required.</li><li>Provides management with various updates and indicators as requested.</li><li>Remains current on all administrative duties according to company policy.</li></ul><div><br/></div><div><strong>What We’re Looking For:</strong></div><ul><li>1-3 years’ experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.</li><li>High School Diploma required, Bachelor’s Degree preferred.</li><li>Moderate proficiency in Microsoft Office Suite.</li><li>Ability to collaborate with internal and external stakeholders.</li><li>Flexible and adaptable; ability to work effectively in ambiguous situations.</li><li>Excellent verbal and written communication skills.</li><li>Ability to address and resolve customer service challenges.</li><li>Results driven, ability to make decisions and help solve problems.</li><li>Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team.</li><li>Ability to drive process and organizational change.</li><li>Ability to influence.</li><li>Ability to motivate teams and keep a positive attitude in a fast-paced environment.</li><li>Ability to work under minimal supervision with a goal-oriented mindset.</li><li>Ability to see the big picture and leverage critical thinking and decision-making skills.</li><li>Excellent organization, time management, delegation, and prioritization skills.</li><li>Courageous leadership and accountability.</li></ul><div><br/></div><div><strong>What You’ll Get:</strong></div><ul><li>Up to 40% off the base rate of any standard Hertz Rental.</li><li>Paid Time Off.</li><li>Medical, Dental & Vision plan options.</li><li>Retirement programs, including 401(k) employer matching.</li><li>Paid Parental Leave & Adoption Assistance.</li><li>Employee Assistance Program for employees & family.</li><li>Educational Reimbursement & Discounts.</li><li>Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness.</li><li>Perks & Discounts –Theme Park Tickets, Gym Discounts & more.</li></ul>

<p>Hertz is the largest worldwide airport general use car rental brand, operating from approximately 10,090 corporate and licensee locations in approximately 145 countries. Our Dollar and Thrifty brands have approximately 1,400 corporate and franchise locations in approximately 75 countries. Hertz is the number one airport car rental brand in the U.S. and at 130 major airports in Europe. Hertz is an inaugural member of  Travel + Leisure's World's Best Awards Hall of Fame and was recently named, for the thirteenth time, by the magazine's readers as the Best Car  Rental Agency. Hertz was also voted the Best Overall Car Rental Company in Zagat's 2013/14 U.S. Car Rental Survey, earning top honors in 14  additional categories, and the Company swept the global awards for Best Rewards Program and Best Overall Benefits from FlyerTalk.com. Product and  service initiatives such as Hertz Gold Plus Rewards, NeverLost®, and unique cars and SUVs offered through the Company's Adrenaline, Prestige,  Green Traveler, and Dream Car Collections, also set Hertz apart from the competition. Additionally, Hertz owns the vehicle leasing and fleet  management leader Donlen Corporation and operates the Hertz 24/7TM hourly car rental business. The Company also owns a leading North American  equipment rental business, Hertz Equipment Rental Corporation, which includes Hertz Entertainment Services. More information about the Company can
		be found at <a href="http://www.abouthertz.com/" target="_blank">www.abouthertz.com.</a> </p>
		<br/>
	<p>Learn more about Hertz by visiting <a href="http://www.hertz.com" target="_blank">www.hertz.com</a></p>
 <br/>										<p>Hertz is an Equal Opportunity Employer.</p>

Hertz

Customer Operations Manager

Administrative Skills

Amusement Parks

Budgeting

Car Rentals

Communication Skills

Customer Experience

Customer Relations

Customer Satisfaction

Customer Service Operations

Dental Insurance

Establish Priorities

High School Diploma

Operations

Operations Management

Performance Analysis

Performance Management

Performance Reviews

Presentation/Verbal Skills

Process Improvement

Productivity Management

Reimbursement

Rentals

Resolve Customer Issues

Revenue Growth

Statement of Work (SOW)

Supplier Relationship Management (SRM)

Team Player

Value Selling

Vendor/Supplier Relations

Vision Plan

Writing Skills

Betterteam

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Senior Assistant Store ManagerSpencer's

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