Alma, Michigan30+ days ago
30%)* Provides excellent customer service to patients and referring physician offices in person and on the phone – Meet/Greet with smile, provide updated wait times, handle difficult situations that arise with the scheduling and registration process so that patients and referring physicians are satisfied with the outcome. Responsibilities for this role include insurance verification, follow up with physician offices if additional information is required by the payer for medical necessity verification, obtaining prior authorizations, and referring patients if needed to the medical social worker and financial counselors.