Macclesfield, NC30+ days ago
Smart hand support for peripheral and networking hardware, including, but not limited to monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels all under 'Smart Hands' capability. • May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, Client) Experience of ticketing tools (ServiceNow / Remedy etc.), _ Non-Technical_ Good Customer management skill, Good in oral and written communication Able to interact and work with customers at different levels.