Salt Lake City, UT1 day ago
Bachelor's degree in IT, Computer Science, Business, or related field, or equivalent experience.• 8+ years in IT operations or service management with significant major incident leadership experience.• Strong knowledge of ITIL 4 incident management, escalation frameworks, and service‑level management.• Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience.