Global Head of Customer Experience FormlabsGlobal Head of Customer ExperienceSomerville, MA$135,000–$220,000 / yearGlobal Services is the team customers reach when they have a critical print failure before a deadline, when a dental lab needs a printer back online the same day, or when a contract manufacturer is scaling from three printers to thirty. This role reports to the Global Head of Services and exists to take on the problems nobody currently owns: the ones that cut across regions, span Services and Product and Sales, and have no obvious answer on day one.
Global Head Of Customer Experience FormlabsGlobal Head Of Customer ExperienceSomerville, MA$135,000–$220,000 / yearGlobal Services is the team customers reach when they have a critical print failure before a deadline, when a dental lab needs a printer back online the same day, or when a contract manufacturer is scaling from three printers to thirty. This role reports to the Global Head of Services and exists to take on the problems nobody currently owns: the ones that cut across regions, span Services and Product and Sales, and have no obvious answer on day one.
NewSenior Manager of Customer Experience, Pre-Delivery & Post-Order Communications Journeys WayfairSenior Manager of Customer Experience, Pre-Delivery & Post-Order Communications JourneysBoston, MA$165,663–$184,875.50 / yearYou will oversee journeys spanning pre-ship, in-transit, delivery, and post-delivery communication touch points across channels including email, SMS, push notifications, My Orders, Track Package, and other emerging customer touchpoints. If you are passionate about improving complex customer journeys, leading high-performing teams, applying data to operational decisions, and turning emerging technologies into measurable business impact, this is an opportunity to shape one of Wayfair’s most important.
NewCustomer Experience Coordinator - Peabody, MA Veterinary Emergency Group (VEG)Customer Experience Coordinator - Peabody, MAPeabody, MA$18–$26 / hourThis means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!
Customer Experience Representative- Manchester Airport Enterprise HoldingsCustomer Experience Representative- Manchester AirportManchester, NH$300–$500Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers.
Assistant Store Manager - Customer Experience PetSmart LLCAssistant Store Manager - Customer ExperienceNewton, MAPetSmart's Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Participates in employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
Customer Experience Center Program Manager - Marlborough, MA DanaherCustomer Experience Center Program Manager - Marlborough, MAMarlborough, MassachusettsServe as the primary point of contact for customer visits, supporting well‑organized, professional experiences through prepared presentations, demonstrations, and onsite coordination that effectively showcase Cytiva’s bioprocessing solutions and portfolio value. This role plays a critical part in shaping how customers experience Cytiva’s full value proposition—our end‑to‑end bioprocessing portfolio, technical depth, and ability to support customers across the entire bioprocessing journey.
NewGrocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time Whole Foods Market IncGrocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full TimeNashua, NH$16–$25.40 / hourProvides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.
NewGrocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time Seasonal Whole Foods Market IncGrocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time SeasonalBrighton, MA$17–$25.40 / hourProvides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.
NewGrocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time Whole Foods Market IncGrocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part TimeMA$17–$25.40 / hourProvides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.
Customer Experience Rep HYBRID Designer Brands IncCustomer Experience Rep HYBRIDFramingham, MARemoteAt Designer Brands, we are the proud parent company of DSW Designer Shoe Warehouse, The Shoe Company, and Rubino, operating nearly 675 stores across North America and a billion-dollar digital commerce business. As a Customer Experience Rep, you'll play a vital role in supporting both direct-to-consumer and wholesale customers while serving as a key connection point between our customers, sales partners, and internal teams.
Global Head of Customer Experience Formlabs IncGlobal Head of Customer ExperienceSomerville, MA$135,000–$220,000 / yearGlobal Services is the team customers reach when they have a critical print failure before a deadline, when a dental lab needs a printer back online the same day, or when a contract manufacturer is scaling from three printers to thirty. This role reports to the Global Head of Services and exists to take on the problems nobody currently owns: the ones that cut across regions, span Services and Product and Sales, and have no obvious answer on day one.
Remote Travel Advisor/Customer Service Coordinator Fran's ExploreMore TravelRemote Travel Advisor/Customer Service CoordinatorDORCHESTR CTR, MARemote$25,000–$65,000 / yearIn this role, you'll be able to design and book a wide range of travel experiences — including cruises, all-inclusive resorts, group and corporate travel, theme park adventures, sporting events, Disney vacations, and more. With access to industry-leading booking tools, exclusive pricing, and innovative lead-generation support, you’ll have everything you need to grow your client base and thrive in the travel industry.
Customer Service & Retail Front Desk Associate - Shop#353 - 825 Main St Driven Brands Holdings IncCustomer Service & Retail Front Desk Associate - Shop#353 - 825 Main StWaltham, MA$15.70–$26.90 / hourAuto Glass Now, (a division of Driven Brands including Auto Glass Now, All Star Glass, K&K Auto Glass, Perfection Auto Glass, Jack Morris Auto Glass & A-1 Glass) is offering an opportunity to showcase your skills and join our growing team of Customer Service Representatives and Front Desk Associates! As the second largest auto glass repairer in America, our outstanding team works hard to deliver exceptional customer experiences and high-quality auto glass repair, replacement, and calibration services.
Business Technology Solutions Consultant- Marketing and Customer Experience ZS Associates IncBusiness Technology Solutions Consultant- Marketing and Customer ExperienceBoston, MAWhat you'll do: Business Technology Solutions Consultant in the Technology Services area will: Partner with clients and cross-functional teams to shape customer engagement strategies and deliver innovative marketing technology, customer data, and customer experience solutions. In this role, you'll work across the full customer engagement lifecycle, partnering with clients to define business goals, identify high-value use cases, and deliver solutions leveraging customer data platforms, marketing automation technologies, and advanced analytics.
NewAutomotive Service Advisor / Writer (dealership experience required) Village Automotive GroupAutomotive Service Advisor / Writer (dealership experience required)Natick, Massachusetts$75,000–$125,000By creating a family environment where people enjoy going to work, our employees feel emboldened to provide quality service that often goes above and beyond. Brigham-Gill Village CDJR is looking for an experienced Automotive Service Advisor / Writer to join their busy store.
Customer Experience Professional - Hybrid ArbellaCustomer Experience Professional - HybridQuincy, MassachusettsOur current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $45,000 ($24.00 an hour) - $47,000 ($25.00 an hour) based on a variety of factors including, but not limited to, relevant skills and experience, Please note: The advertised pay range is not a guarantee or promise of a specific wage. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive salaries and benefits packages.
Front Desk Customer Experience Representative Boston School of Music ArtsFront Desk Customer Experience RepresentativeDorchester, MAFull timeIf you love music, and love people even more, are well-organized, have been told that you have a golden speaking voice, and want to be part of creating a positive experience in the world, you may be a match for our Customer Experience Representative positions in our Student Services department. The position includes contact, scheduling, sharing information on BSMA programs and events, registering students, welcoming students, maintaining space presentation and communicating with families to ensure a great, positive experience.
NewFront Desk Customer Experience Representative Boston SchoolFront Desk Customer Experience RepresentativeDorchester, Massachusetts$22–$28 / hourIf you love music, and love people even more, are well-organized, have been told that you have a golden speaking voice, and want to be part of creating a positive experience in the world, you may be a match for our Customer Experience Representative positions in our Student Services department. The position includes contact, scheduling, sharing information on BSMA programs and events, registering students, welcoming students, maintaining space presentation and communicating with families to ensure a great, positive experience.
Experienced Financial Analyst, Portfolio Valuation and Fund Advisory Services (Complex Securities) - Multiple Locations Houlihan Lokey Europe GmbHExperienced Financial Analyst, Portfolio Valuation and Fund Advisory Services (Complex Securities) - Multiple LocationsBoston, MA$75,000–$120,000 / yearOur stability, integrity, technical leadership, and global capabilities make us a trusted advisor for clients worldwide, across a wide range of services, including the Transaction Opinions, Fund Opinions, Transaction Advisory Services, Corporate Valuation Advisory Services, Portfolio Valuation, Real Estate Valuation and Advisory Services, and Dispute Resolution Consulting practices. Scope: Within our Portfolio Valuation Complex Securities practice, our clients include many of the world's largest hedge funds, private equity funds, direct lending funds, business development companies, among other asset managers, and we advise them on the valuations of illiquid debt, equity and complex securities in order to meet their investor and regulatory financial reporting requirements.