PART_TIME

FEED

UNKNOWN

E-Verify Statement: Credit Union 1 participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Credit Union 1 is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before Credit Union 1 can take any action against you, including terminating your employment. Projects a positive and proactive attitude with members and employees consistent with Credit Union 1’s mission and core values to maintain and contribute to a high level of member service.

HOUR

Credit Union 1 is looking for a member focused Teller to join our team! Our Tellers are the heart of our branches, ensuring warm and positive experiences for every member who walks through our doors. In this role, the Teller will support members with everyday financial needs, answer questions, and guide them toward tools and services that can make their financial lives easier. If you love working with people, enjoy learning new things, and want to grow your career with an organization that puts community at the center of everything we do, we'd love to meet you.This position is located at our Fairbanks Branch (909 First Ave.)Teller I - $21.34 - $29.05 Senior Teller - $23.05 - $31.49ESSENTIAL JOB FUNCTIONS:<ul><li>Demonstrates ownership of transactions processed and provides excellent service with every member interaction.</li><li>Assists members with a variety of transactions including deposits, payments, withdrawals, and transfers. Provides member service in an efficient, accurate, confidential and professional manner.</li><li>Researches and resolves member account issues.</li><li>Maintains thorough documentation for all member transactions as required by credit union policies and procedures.</li><li>Files documents appropriately in compliance with the credit union’s procedures and retention policy.</li><li>Educates members on technologies offered by the credit union such as ATM/ITM functionality, DocuSign, Online Access, Mobile Deposit, Bill Pay, Mobile Wallet etc.</li><li>Explains the features and benefits of credit union products and services to members and makes recommendations that meet their needs.</li><li>Reviews suspicious or unusual transactions and items. Processes transactions within defined transaction limits.</li><li>Maintains up to date knowledge of security procedures and uses sound judgement to identify and deter potential fraudulent requests. Adheres strictly to safety and security policies.</li><li>Effectively performs branch or department opening and closing duties as assigned.</li><li>Prepares and balances daily summary for all cash, checks, and other negotiable instruments, if applicable.</li></ul>ADDITIONAL REQUIREMENTS:<ul><li>Remains up to date and educated on products, services, and marketing promotions to best match the members’ needs.</li><li>Works with Service Manager to develop and improve member service skills focused on excellent service and value.</li><li>Multi-tasks by working with multiple software programs to accurately complete requests, while communicating with members.</li><li>Meets or exceeds individual key performance indicators (KPIs) and contributes to branch or departmental goals and standards.</li><li>Projects a positive and proactive attitude with members and employees consistent with Credit Union 1’s mission and core values to maintain and contribute to a high level of member service.</li><li>Adheres to the credit union’s dress code policy. Professional appearance is required.</li><li>Performs other duties as assigned.</li></ul>QUALIFICATIONS:<ul><li>High school graduate or equivalent</li><li>A minimum of six months of financial institution, cash handling, call center, customer service or sales experience is required.</li><li>Excellent communication skills, with the ability to build relationships with members through all channels.</li><li>Ability to effectively communicate one-on-one and in a group setting.</li><li>Ability to remain calm when helping difficult and/or upset members.</li><li>Must project a positive attitude and proactively evaluate and present credit union products and services that best meet a person’s financial needs.</li><li>Must have strong organizational skills and the ability to adjust priorities to meet deadlines in a fast-paced environment.</li><li>Responsible for abiding by and complying with the policy for compliance with the Bank Secrecy Act and anti-money laundering laws and regulations (BSA/AML) and the policy for compliance with office of foreign asset control laws and regulations (OFAC).</li></ul> Only applicants who meet the minimum requirements for the position will be considered for an interview. This position is open until filled. Please note: Credit Union 1 does not provide relocation assistance. If selected for an on-site position, candidates will be responsible for relocating to Alaska prior to the agreed upon start date at their own expense.To be eligible for this position, applicants must be legally authorized to work in the United States without restriction.  Credit Union 1 does not provide visa sponsorship.Thank you for your interest in the opportunity with Credit Union 1! Background Screening Statement: Candidates selected for a position at Credit Union 1 will be subject to a criminal background check prior to their employment. An offer of employment may be rejected or terminated based on receipt of an unacceptable background screening.  EEO Statement: Credit Union 1 provides equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment of any type without regard to race, color, religion, sex, age, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.E-Verify Statement: Credit Union 1 participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Credit Union 1 is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before Credit Union 1 can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer an completed the Form I-9. For more information on E-Verify, or if you believe that Credit Union 1 has violated its E-Verify responsibilities, please contact DHS at 888-897-7781 or dhs.gov/e-verify.com

Credit Union 1

Teller (I or Senior) - Fairbanks

Communication Skills

Credit Union

Customer Experience

Customer Support/Service

Documentation

Establish Priorities

Federal Government

High School Diploma

Homeland Security

Mobile Payments

Multitasking

Organizational Skills

Performance Metrics

Problem Solving Skills

Resolve Customer Issues

Sales

Social Security Administration

Telesales

Time Management

Transaction Processing/Management

OTHER

In compliance with credit union marketing image and service delivery goals, answer inquiries and provide information on all types of accounts, loans and other credit union services. Compensation: Starting base salary will be determined based on candidate experience, qualifications, education, and applicable local or state wage requirements, and will fall within the range provided below.

YEAR

Overview:
Reports To: Assistant Member Service Center Team Manager Primary Functions: Answer member telephone inquiries and provide excellent member service. Post or record and forward transactions to appropriate departments for processing. Duties and Responsibilities: <ol><li>Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service.</li><li>In compliance with credit union marketing image and service delivery goals, answer inquiries and provide information on all types of accounts, loans and other credit union services.</li><li>Develop and maintain a current in-depth knowledge of credit union services and policies.</li><li>Receive and post, or accurately record and forward for processing, member account transactions and research requests.</li><li>Perform assigned authority level responsibilities.</li><li>Identify and offer products and services that would be beneficial to the member.</li><li>Perform other duties as assigned.</li></ol>

Qualifications:
Education: High school graduate or equivalent. Creditable Experience in Lieu of Education: Not Applicable Experience/Skills: Prior customer interactive experience. Must have a pleasant telephone voice, demonstrate a mastery of English speaking, comprehension and communicate clearly. Ability to perform multiple functions simultaneously. Tenure: Member Service Center Specialist II (Category 15) requires six consecutive months tenure in the Member Service Center Specialist I (Category 16) position with performance that meets or exceeds expectations and requires a promotion recommendation by the member service officer and manager. Member Service Center Specialist III (Category 14) requires six months tenure in the Member Service Center Specialist II (Category 15) position with performance that meets or exceeds expectations and requires a promotion recommendation by the member service officer and manager. Senior Member Service Center Specialist (Category 13) requires performance as a Member Service Center Specialist III (Category 14) that meets or exceeds expectations and requires a promotion recommendation by management.Directly related work experience and/or accelerated training completion may be substituted for tenure.

Compensation:
Starting base salary will be determined based on candidate experience, qualifications, education, and applicable local or state wage requirements, and will fall within the range provided below. In accordance with our Salary Administration policy, new hire base salaries generally fall between the minimum and midpoint of the listed range.Salary Pay Range: 13:
$49,284 - $73,391 annually

Salary Pay Range: 14:
$45,633 - $66,624 annually

Salary Pay Range: 15:
$42,254 - $60,844 annually

Salary Pay Range: 16:
$40,241 - $57,142 annually

Benefits:
<ul><li>Short-term and long-term incentives</li><li>Comprehensive medical, dental and vision insurance plan that has HSA and FSA options</li><li>401(k) plan with a 5% match</li><li>Employee Assistance Program (EAP)</li><li>Life and disability coverage</li><li>Voluntary cash benefits for accident, hospitalization and critical illness</li><li>Tuition Reimbursement</li><li>Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays</li><li><a href="https://globalcu.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=35191&hashed=1579394462" rel="noopener nofollow noreferrer" target="_blank">Click here to view Global’s comprehensive Benefits Programs</a></li></ul>Equal Opportunity Employer

Global Credit Union

Member Service Center Specialist I, II, III, or Senior - AK

Administrative Policies

Compensation Management

Cross-Functional

Dental Insurance

English Language

Flexible Spending Accounts

Loans

Marketing

Record Keeping

Service Delivery

Team Lead/Manager

Telephone Skills

Vision Plan

[AW]-iCims

Overview:
Please note that this position is contingent upon the successful award of a contract currently under bid.  Goldbelt Frontier is committed to providing support for a range of health technology management operations, projects, and services across the government and commercial industries. Frontier collaborates with clients and partners with other businesses to ensure that the right solution with the right people is delivered to meet the client’s needs. Many senior project managers and business analysts are subject matter experts in their respective fields. Frontier understands how to support multiple stakeholders to aid in developing and implementing national policies, strategies, and doctrine.  Summary:Join our dynamic team as a Family Advocacy Program Assistant (FAPA)! As a key member, you'll manage government data systems, ensuring accurate maltreatment data entry. Your role extends to providing administrative and computer support for programs like Maltreatment Intervention and New Parent Support. Collaborating with the Family Advocacy Officer, you'll contribute to data management, compile statistics, and assist in research initiatives. If you're passionate about prevention, you'll work closely with the prevention team, offering services, briefings, and educational presentations to diverse audiences. Join us in making a difference in the lives of military families! Apply now for a rewarding career that combines administrative skills with a commitment to family well-being.

Responsibilities:
Essential Job Functions:<ul><li>The FAPA is a member of the multidisciplinary Family Advocacy Program (FAP) team and is responsible for providing administrative, technical, and prevention services.</li><li>Administratively, the FAPA is responsible for the maintenance of the government’s automated data collection systems, including the FAPNet. The FAPA shall ensure that maltreatment data is entered into FAPNet. FAPAs shall not enter clinical data into FAPNet, treatment providers are responsible for entering clinical data.</li><li>The FAPA shall provide administrative and computer support to The Maltreatment Intervention, New Parent Support Program (NPSP), and Outreach components via FAPNet, and other software programs, as well as managing computer resources.</li><li>The FAPA, in conjunction with the Family Advocacy Offer (FAO) who leads the FAP team, shall manage data to provide information regarding patient satisfaction, recidivism, and clinical outcome measures.</li><li>The FAPA shall compile statistical data, prepare minutes, agendas, and notification letters in accordance with FAP Standards, and other written communication as requested by the FAO.</li><li>The FAPA shall assist in the research and evaluation program by administering data collection assessment instruments to individuals referred to the FAP. The FAPA shall process and score instruments initially and on a follow-up basis as specified by the FAO or Air Force FAP.</li><li>The FAPA shall assist the FAOM and FAIS in administering, scoring and maintaining secondary prevention program measurement instruments in support of the Outreach Program.</li><li>The FAPA shall work in collaboration with the prevention team to:<ul><li>Provide supportive services to NPSP clients under the oversight of the NPSP case manager. The FAPA may accompany a Family Advocacy Nurse (FAN), Family Advocacy Treatment Manager (FATM), Family Advocacy Intervention Specialist (FAIS), and Family Advocacy Officer (FAO) to a home visit upon occasion.</li><li>Assist the FAIS with scheduling and preparation for the Outreach Prevention Management Council (OPMC) and will record and finalize OPMC minutes.</li><li>Provide prevention services, briefings, educational presentations, and activities targeted to installation leadership, active duty and family members, community, and base agencies. Community prevention activities shall be coordinated with the FAO and the FAIS.</li></ul></li><li>In the absence of a Family Advocacy Intervention Specialist (FAIS), the FAPA may provide orientation and annual training to Squadron Commanders and First Sergeants as directed by the FAO.</li><li>The FAPA shall not provide Special Needs Identification and Assignment Coordination Services (formerly EFMP services), to include administrative support or relocation clearances.</li><li>When a FAPA has direct contact with Family Advocacy maltreatment clients or clients with open NPSP records, a note will be made in the record within 72 hours of client contact and reviewed by a provider to determine if co-signature is required. FAPAs shall not conduct intake interviews with FAP clients. When a FAPA has contact with NPSP clients, a contact note shall be created in the ‘contact notes’ section in the NPSP module in FAPNet.</li></ul>

Qualifications:
Necessary Skills and Knowledge:<ul><li>Familiarity with data collection tools and assessment instruments used in family advocacy is important.</li><li>Knowledge of confidentiality standards and ethical guidelines in handling sensitive client information is required.</li><li>The FAPA should be aware of military family dynamics and the unique challenges they face.</li><li>Understanding the roles of other FAP team members (e.g., FAO, FATM, FAIS) helps ensure effective collaboration.</li><li>Basic knowledge of psychosocial issues and maltreatment risk factors supports the FAPA’s role in prevention services.</li><li>Awareness of community outreach strategies and social marketing principles is beneficial for promoting prevention initiatives.</li><li>Strong computer skills are essential for supporting various program components and maintaining digital resources.</li><li>The ability to compile and organize statistical data, meeting minutes, and written communications is required.</li><li>Effective collaboration skills are needed to work with multidisciplinary teams and support prevention staff.</li></ul>Minimum Qualifications:<ul><li>Associate degree in Education or Teacher Certification Program, Social Behavior, Human Behavior, or Health Care.</li><li>Experience in developing an education curriculum with learning objectives and outcomes are essential. </li><li>It is critical the FAPA have a high proficiency in Microsoft Office and various database and software programs.</li><li>Ability to obtain and maintain a government security clearance.</li></ul> Pay and Benefits At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.

Goldbelt, Incorporated is an urban Alaska Native, for‐profit corporation headquartered in Juneau, Alaska. Incorporated on January 4, 1974 following the Alaska Native Claims Settlement Act (ANCSA), Goldbelt’s primary mission is to manage assets and conduct business for the benefit of its more than 3,600 shareholders. Goldbelt first ventured into the logging and timber industry but later expanded its operations into tourism, which still remains an integral part of its operations. Today, the majority of Goldbelt’s revenue and income derives from government contracting and services. 
Goldbelt’s shareholder base consists of Alaska Natives who are of Tlingit and Haida descent. The Tlingit and Haida tribes are the indigenous people of Southeast Alaska, whose rich history spans more than ten thousand years in the region. Goldbelt shareholders own the entire 272,000 shares of Goldbelt stock, representing assets in excess of $100 million in addition to over 32,000 acres of land in the vicinity of Juneau. Goldbelt seeks to honor and preserve the Tlingit culture - its history, art, dance, legends, and the traditions of its Alaska Native shareholders. Learn more about Goldbelt Heritage. 
The company is named after a richly mineralized zone in Southeast Alaska that encompasses 33,000 acres of Goldbelt’s land holdings— an area that stretches along the mainland from Frederick Sound to Berners Bay. Learn more about Goldbelt Lands.

Senior Research Jobs in Fort Wainwright, AK

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Senior Research Jobs in Fort Wainwright, AK

Teller (I or Senior) - Fairbanks Credit Union 1

Member Service Center Specialist I, II, III, or Senior - AK Global Credit Union

Family Advocacy Program Assistant Goldbelt, Inc.

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