As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows: The minimum full-time salary range is between $100,000 - $120,000. The Lead Specialist, Business Analytics for Customer Experience (CX) leverages CX best practices and strong data analysis to ensure the business has actionable insights based on structured and unstructured customer feedback.