Support for the contract will consist of program management; logistics; asset management; engineering; customer service; research and development of new capabilities; test and evaluation; manpower, training, and personnel; new equipment fielding and training; financial management; information assurance; cybersecurity; and 24X7 enterprise services operations and sustainment. FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST | TIER II (MIELS):
Bowhead is seeking Field Service Representatives / Service Desk Specialists to support a customer in the Pentagon.
1) Using a working knowledge Federal, State, or County laws, regulations, policies and procedures to evaluate eligibility or claims in a benefits program; 2) Explaining complex legal provisions and resolving issues (e.g., obtaining benefits, payment interruptions, etc.) to large volumes of people from different socioeconomic backgrounds; 3) Using a computer to reconcile complex discrepancies and enter data into databases; and 4) responding to highly technical inquiries concerning benefit entitlement, benefit payments, etc. Additional Telecommunications Relay Services options are available in each state: https://www.fcc.gov/general/trs-state-and-territories.
Greenbelt, MD30+ days ago
Important Duties • Responding to inquiries in person, and by phone • Processing program registrations, memberships, and facility reservations • Handling payments and basic recordkeeping • Assisting with administrative tasks and daily facility operations • Ensure safe, welcoming, and customer-focused environment while supporting staff, programs, and events across the division. As the first point of contact for our residents and guests, Customer Service Representatives provide frontline support by greeting patrons, answering questions, and promoting a positive experience at community and recreation facilities.
Frederick, MD30+ days ago
Schneider's Field Service Representatives play an impactful role within the organization - collaborating with customers, team members and third-party partners to perform assembly, startup, diagnostic, repair and preventive maintenance on both Company and third-party manufactured equipment in a variety of dynamic environments. 2+ years of field service repair and customer service with UPS (Uninterruptible power supply (UPS) systems, power distribution and switchgear, seamless automatic transfer switches (ATS), power distribution units, electrical, electro-mechanical or electronics related equipment .
Tasks include regularly scheduled maintenance activities, hands-on troubleshooting hardware and software issues, performing hardware replacements and installations, as well as aiding with next generation hardware deployments. Must work well within a team environment, have good interpersonal skills, and ability to work effectively with customers and OEM vendors (for example: vendors for sensor systems and vehicle platforms).
Key deliverables for this critical field-based position include maximizing our customers' experience by ensuring that optimal inventory is present and ready for use within their facilities, with a focus on meeting target KPIs through operational excellence and steadfast commitment to servicing our customers. This is a Full-Time position, eligible to participate in the Company's benefit plans including: Paid Time off; major medical, dental, vision; Company paid short-term and long-term disability; paid parental leave; various supplemental benefit plans; and Employee Stock Ownership Program (ESOP).
Baltimore, MD30+ days ago
Our client, a well-established manufacturer of specialty building materials supporting commercial and industrial construction, is seeking a Field Service Representative to provide technical support, installation oversight, and quality assurance across active job sites. This role works directly with contractors, architects, engineers, and building owners to ensure proper installation, troubleshoot field issues, and support successful project execution.
Washington, DC30+ days ago
The selected candidate will work directly with Government stakeholders, workflow owners, and enterprise support teams to help transition operational processes into integrated enterprise data environments leveraging Army Vantage and Microsoft ecosystem technologies. Position Description: SHINE Systems is seeking an experienced Army Vantage Field Service Representative (FSR) to support a federal enterprise modernization and operational integration effort within a Department of Defense environment.
Baltimore, Maryland30+ days ago
With an extensive parts inventory, unique upgrade services, and a nationally accredited education and training program, Stiles builds solutions around our customers’ needs and supports them long after installation. If you take pride in solving problems, working independently while being part of a high-achieving team, and tackling new challenges in different environments, Stiles is where your skills and talent can shine—and be valued.
Arlington, VA30+ days ago
Help Desk Support Provide Tier I and Tier II help desk support; respond to requests for assistance received either directly from the users, received from the Help Desk, or requests referred to the software platform applications. Work with the existing training and communications team to tailor and refine a robust training program to include providing initial, introductory training to new or first-time users in a mixed classroom/desk-side assistance training environment.
Falls Church, VA29 days ago
Processes claim for multiple payer types (i.e. Commercial, Managed Care, Blue Cross, Medicare, Medicaid, etc.) and ensures that all assigned claims meet clearinghouse and/or payer processing criteria. The Patient Financial Services Representative 4 performs the duties of a Patient Financial Services Representative 3 and is responsible for the timely and accurate editing, submission, and/or follow-up of assigned claims.
li>Respond and remain responsible for consistent communication with field services management quickly (typically within 24 hours of contact, but may vary depending on the project/assignment/task/client/location being supported).
p>As a Customer Service Representative, you will be the first point of contact for clients, addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction. Communication Skills: Excellent verbal and written communication skills to effectively interact with clients and team members.
By championing employee development and through the careful cultivation of quality, compliance, and integrity in all facets of business, GSS has established itself as a dynamic scientific equipment distributor that fosters innovation and facilitates advancements in the federal research arena and beyond. About Government Scientific Source:
Since its inception in 1991, Government Scientific Source (GSS) has been driven by a desire to empower those at the forefront of cutting-edge scientific research and groundbreaking discoveries.
Frederick, MD30+ days ago
As a Field Service Representative, a typical day for you might include: Pre-site, startup, repair, preventive maintenance, and field modification of equipment Problem solving with customers, electricians, sales partners, technical support, District Service teams Completion of field service reports, expense reports, preventive maintenance, and startup data sheets Working with your Manager and/or Regional Service Director to resolve complex escalated issues Continuous learning and training on various products both in the field and in the classroom On some days, you may even: Travel throughout the region for local customer support or even countrywide travel. The ability to read blueprints/schematics Thorough understanding of principles of AC and DC power, various AC and DC supply circuit components 2+ years of field service repair and customer service with UPS (Uninterruptible power supply (UPS) systems, power distribution and switchgear, seamless automatic transfer switches (ATS), power distribution units, electrical, electro-mechanical or electronics related equipment 2+ years in Field Services or equivalent industry experience.
Baltimore, MD30+ days ago
You will be trusted to provide detailed reports necessary to resolve bus issues and customer concerns and submit these reports in a timely manner to the Field Service Manager for action on corrective plan. We are looking for a motivated, customer-focused Field Service Representative to travel to our customer's sites and perform Post Delivery Inspection on new buses to place them in service.
As a Customer Service Representative with American Pest, your goal is to be a friendly, helpful, knowledgeable, and professional point of contact for our customers and ensure their needs are met in a manner that reflects positively on the company. A business will live and die based on how well it treats its customers, so this fast-paced, high-volume, inbound call center is an incredibly important component of the continued success of American Pest.
From pure line-of-sight to extreme non-line-of-sight, Silvus radios form a self-healing, self-forming mesh network, enabling secure and reliable connectivity, including video and high-bandwidth data. Minimum 1-3 years of experience supporting communications, radios, or data networks in a DoD, Military, or Law Enforcement environment with a minimum of 1-3 years of experience as an FSR or equivalent in a customer-facing technical role.
Arlington, VA30+ days ago
Work with the existing training and communications team to tailor and refine a robust training program to include providing initial, introductory training to new or first-time users in a mixed classroom/desk-side assistance training environment. + Provide Tier I and Tier II help desk support; respond to requests for assistance received either directly from the users, received from the Help Desk, or requests referred to the software platform applications.
p>Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.
The ideal candidate will bring a blend of hardware expertise, systems engineering insight, networking knowledge, and software troubleshooting skills to ensure mission success in complex and evolving environments.
Job Title: Fly Away Field Service Representative Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Active TS required, must be SCI eligible Employee Type: Regular Percentage of Travel Required: 40% Type of Travel: Overseas travel required. Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.
Arbutus, Maryland16 days ago
div>As a Customer Service Representative, or CSR, you will act as a liaison, provide product and services information, and resolve any emerging problems that our customers might face with accuracy and efficiency.
To provide outstanding garage door repair service, complete customer satisfaction and a program that rewards excellence from our franchisees, technicians and staff.
Timonium, Maryland30+ days ago
Key Responsibilities: * Serve as the primary point of contact for client inquiries via phone, email, and in-person, addressing questions about accounts, products, and services. Our Client is a leading financial services provider dedicated to delivering exceptional service and tailored solutions to our clients.
p>Performs advisory service to the Manager, Quality Systems Group and other management officials as to cause, trends, and potential future developments affecting performance and relationships between the FAA Logistics Center and external organizations within assigned service areas. Significant investments are advancing the research and development of autonomous vehicles, environmentally friendly electric aircraft, high-speed and long-endurance solar-powered aircraft, and new types of space vehicles.
Several factors can influence the pay scale, including but not limited to: Federal contract labor categories and contract wage rates, collective bargaining agreements, geographic location, business considerations, scope, and responsibilities of the position, local or other applicable market conditions, and internal equity. And we understand there is more to life than work, and the importance of offering flexible work schedules with our 9/80 program, competitive vacation, health/emergency leave, paid parental leave, and community service hours.
You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
Springfield, Virginia17 days ago
June 11, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Baltimore, Maryland30+ days ago
div class="disclaimer-v2">*All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mosquito Joe® franchise system within a specified geographical area.
You’ll help support our customers and office team through important daily follow-up and communication tasks, including:
- Managing accounts receivable follow-up and updating payment information.
Chantilly, Virginia23 days ago
p>Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.
Representatives work directly with users in their operational environments—observing how they work, identifying opportunities for efficiency, giving MARS demonstrations, and providing feedback to development teams to align with real-world needs.
Depending on the role, associates may also be eligible for performance-based bonus programs, commissions, car allowance or automobile and fuel program, and reimbursement for travel expenses in accordance with company travel policy. Should a Candidate be submitted to fill a position by a recruiting or staffing services agency ("Agency"), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.
We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.
Alexandria, VA30+ days ago
Specific qualifications for the role include: 6 months of customer service experience preferred Excellent telephone and written skills, including English grammar Ability and desire to learn new systems and processes quickly Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine High school diploma or equivalent Valid drivers license and clean driving record (MVR) SAP / ERP experience, preferred but not required Some knowledge of industrial distribution products and hydraulics, preferred but not required Attention to detail, accuracy, ability to multitask, sense of humor Ability to lift up to 50 lbs. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns.
We're looking for a Customer Service Representative who can handle a fast-paced environment, communicate clearly, and take pride in helping customers while keeping schedules full and memberships growing. Our success is driven by skilled technicians in the field-and strong Customer Service Representatives who keep the operation running smoothly.
Glen Burnie, Maryland30+ days ago
div class="disclaimer-v2">*All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing® franchise system within a specified geographical area. Mr. Rooter Plumbing franchisees will treat you with the same respect and integrity that they treat their own friends and family, because at the end of the day, you can’t serve customers well without a happy, motivated, and committed team.
As a Customer Service Representative - State Farm Agent Team Member with Andrew Tiller - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
li>Interviews customers and records interview information into computer for customer service, talks with customers by phone and in person, to receive orders for installation, turn on, discontinuance, or change in service.
Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders.
Washington DC, District of Columbia24 days ago
Tapestry - G0GTapestry Solutions, A Boeing Company, brings over 30 years of industry experience designing, implementing, training, and supporting high-quality, cost-effective information technology and business intelligence solutions.
We also provide eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
Baltimore, MD30+ days ago
The PSR is responsible for appropriate management of the physician schedule, assist callers and visitors to the office, patient registration, charge entry, end of day reconciliation, obtaining payments from patients, and collects referrals and surgical authorizations. Other Requirements: Computer skills, customer service, organization, paying attention to detail, accurate in data entry, ability to work as a team member, answer multiple phone lines (multi task with a pleasant manner), and get along with other co-workers.
REQUIREMENTS: * Must be able to work 9:30 am - 6:00 pm* High School (or equivalent)* Effective communications skills - verbal and written, SAP experience a plus* Grace under pressure - remain positive and focused to the task at hand* Effective problem-solving skills - quick on your feet and can think outside of the box* Ability to multi-task and prioritize work all with a sense of urgency* Familiarity with use of PC system for order placement, pricing, and distribution and to obtain information relative to customers, orders and products. About DAPDAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
Washington, DC30+ days ago
ul>Work closely with Branch Manager, Outside Sales Executives, Inside Sales Account Representatives, and other Galls teams in assigned territory to schedule on-site fittings or other customer related activities. Service-related activities for all size customers within the territory will include but are not limited to fittings events for ballistic vests, uniforms, other products along with delivering completed uniforms to agencies with delivery requirements.
Montgomery Village, MD11 days ago
Cross-department Collaboration: Work closely with sales and claims teams to ensure seamless customer service workflow. If you are passionate about making a difference and possess a positive attitude, we invite you to join our team, where your efforts are valued and your success is celebrated.
They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient's treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Overview Dental One Associates is looking for a Patient Service Representative in Fairfax, VA to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment.
Springfield, VA30+ days ago
Dental One Associates is looking for a Patient Service Representative to support our office located in Fairfax, Gainesville, Springfield, VA to join our clinical team by providing a high level of patient care and satisfaction while operating a team-based environment. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient's treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager.
Fairfax, Virginia30+ days ago
Overview: Dental One Associates is looking for a Patient Service Representative to support our office located in Fairfax, Gainesville, Springfield, VA to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager.
Washington, DC30+ days ago
Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. If you have a love of meeting people and providing phenomenal customer service coupled with an interest in contributing directly to the bottom line of a multi-billion-dollar organization, this is the position for you!
Falls Church, VA2 days ago
p>This position requires excellent communication skills, strong multitasking abilities, attention to detail, and the ability to remain calm under pressure while managing multiple phone lines, assisting customers, and coordinating with dispatch to keep operations running efficiently. By combining local expertise with centralized support in recruiting, human resources, payroll, benefits, technology, and operations, we're able to provide exceptional service to our customers while creating opportunities for our employees to grow their careers across our organization.
We have provided award winning electrical design, repairs, installation, and customer service for 100 years, andwe are seeking experienced Customer Service Representatives to be a critical part of our fast-paced and quality-driven electrical service business. Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team.
Under the general supervision of a Program Manager, the MC311 CSR is responsible for answering incoming telephone calls in a professional and courteous manner by successfully using a combination of technology (laptop, software, internet, etc.) and exemplary soft skills (active listening, clear speaking, problem solving, etc.). The Department of Technology & Enterprise Business Solutions (TEBS) Customer Service Representative-I, Grade 13; MC311 Customer Service Center is Montgomery County's premier source for non-emergency government information and services.
JB Andrews, Maryland9 days ago
Boeing Aerospace OperationsBoeing Global Services (BGS) is seeking an Experienced C-32A and C-40B/C Field Service Representative-Defense to provide technical support and on-site company representation at Andrews Air Force Base, Maryland.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.