Patrols all assigned areas, monitors activity to identify violations, and takes appropriate actions, including rectifying the situation through a dialogue with all parties involved as warranted and/or notifying police when appropriate; Responds to calls and/or complaints from employees and customers, documenting statements, identifying unsafe or unlawful conditions, and taking appropriate action; Maintains a highly visible presence for the purpose of deterring crime; Maintains good public relations and provides an identifiable source for employees and customers to go to for assistance, guidance, protection, and service; Performs a daily activity of public relations through speaking with employees and customers and responding to their needs, as needed; Informs supervisors immediately of any situation which appears to be out of the ordinary; Performs security and safety checks, including performing building closing and opening procedures; Disposes of hazardous materials, including hypodermic needles, appropriately; Produces documentation, including taking photos, and gives testimony in open court, as necessary; Monitors facility security cameras; Provides support for Police Officers at the scene of an incident and remains aware of surroundings for other potential problems; Responds to alarms within respective facility; Maintains an awareness of any emergency situation including fires and natural disasters, and contacts the appropriate agency or City department; Completes thorough and accurate reports of all incidents and completes special reports for supervisors as requested; Maintains patience, tact, and mental clarity as appropriate in dealing with stressful situations; Provides guidance and demonstrations to new employees in similar positions; Keeps supervisors informed of work progress, issues, and potential solutions; Attends meetings and training to stay current on relevant practices and developments; Responds to citizen inquiries courteously and promptly; Coordinates regularly with others to enhance interdepartmental efficiency; and. Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to communicate effectively; Sufficient vision or other powers of observation, with or without reasonable accommodation, which permits the employee to observe activities in the course of security duties; Sufficient manual dexterity, with or without reasonable accommodation, which permits the employee to operate cell phones, radios and related equipment to respond to requests for assistance; Sufficient personal mobility and physical reflexes, with or without reasonable accommodation, which permits the employee to turn, reach and grasp repetitively; Sufficient strength and endurance, with or without reasonable accommodation to lift, carry, push, pull or otherwise move objects, through a full range of motion, up to 20 pounds occasionally, 10 pounds frequently and 5 pounds consistently; Sufficient personal mobility and physical reflexes, with or without reasonable accommodation, which permits the employee to accomplish the assigned tasks.