Bilingual French Customer Service Representative AtriumBilingual French Customer Service RepresentativeBridgewater, NJThe Bilingual French Customer Service Representative will oversee the full lifecycle of customer orders for assigned accounts, ensuring efficient processing while collaborating with the sales team to uphold service quality. Responsibilities of the Bilingual French Customer Service Representative: Maintain accurate and complete customer data, ensuring data integrity and timely updates across systems.
NewCustomer Service Representatives AtriumCustomer Service RepresentativesBridgewater, NJResponsibilities of the Customer Service Representatives: The Customer Service Representative will respond to customer inquiries, de-escalate upset customers, troubleshoot orders, and suggest remedies. By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners.
NewBilingual Customer Service Representative Conduent State & Local Solutions, IncBilingual Customer Service RepresentativeLake Hiawatha, NJ$16.50–$17.50 / hourThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.
NewDoor to Door Sales Representative AstoundDoor to Door Sales RepresentativeEaston, PARemote$38,816 / yearSee Astound Broadband Privacy Policy at https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
NewResidential Sales Representative AstoundResidential Sales RepresentativePhillipsburg, NJ$38,816 / yearSee Astound Broadband Privacy Policy at https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
NewSales Representative AstoundSales RepresentativePhillipsburg, NJ$38,816 / yearSee Astound Broadband Privacy Policy at https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
NewDirect Sales Representative- Universal AstoundDirect Sales Representative- UniversalPhillipsburg, NJ$38,816 / yearSee Astound Broadband Privacy Policy at https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
NewDirect Sales Representative AstoundDirect Sales RepresentativePhillipsburg, NJ$38,816 / yearSee Astound Broadband Privacy Policy at https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
NewOutside Sales Representative AstoundOutside Sales RepresentativePhillipsburg, NJ$38,816 / yearSee Astound Broadband Privacy Policy at https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
NewDirect Sales Representative- Residential AstoundDirect Sales Representative- ResidentialEaston, PARemote$38,816 / yearSee Astound Broadband Privacy Policy at https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Claims Representative-Public Adjustment Services Metro Public AdjustmentClaims Representative-Public Adjustment ServicesFlemington, NJ$50,000–$75,000 / yearContractorWe are expanding our team and are looking for motivated, empathetic and compassionate individuals who want to help property owners. Someone looking for flexible remote work offering control over their time, Someone who is motivated by performance-based income with no limit.
Claims Representative - Public Adjustment Services Metro Public AdjustmentClaims Representative - Public Adjustment ServicesPrinceton, NJ$50,000–$74,999.99 / yearContractorWe are expanding our team and are looking for motivated, empathetic and compassionate individuals who want to help people and make a great income. We get people money they need to repair damages to their property.
NewCustomer Service Sales Representative CarmaxCustomer Service Sales RepresentativeEaston, PA$17.20–$25.80Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. This role offers hands-on learning in a fast-paced environment, where you’ll manage diverse tasks such as vehicle sales, appraisal support, paperwork processing, and repair order coordination.
Accounts Receivable Representative JobotAccounts Receivable RepresentativeEast Brunswick, NJ$23–$24 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. With a keen eye for detail and a passion for numbers, you will play a crucial role in maintaining our financial health and helping us achieve our strategic goals.
NewDirect Sales Representative- Residential- $2500.00- Sign- On Bonus AstoundDirect Sales Representative- Residential- $2500.00- Sign- On BonusNewtown, PASee Astound Broadband Privacy Policy at https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
SAS in Walmart - Retail Sales Representative SAS Retail ServicesSAS in Walmart - Retail Sales RepresentativeMilford Square, PA$18–$20Joining SAS Retail Solutions, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. Champion product availability through eye‑catching displays to optimize in store presentation and execute merchandising strategies that directly boost sales.
Outside Sales Representative UlineOutside Sales RepresentativeBridgewater, NJ$80,000–$120,000 / yearFull timeUline, a name millions of businesses across North America know and trust, is looking for an experienced Outside Sales Representative to build our growing Bridgewater, New Jersey market. Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations and 17 sales offices.
Patient Access Representative JAG Physical TherapyPatient Access RepresentativeWarminster, PAJAG Physical Therapy, a comprehensive outpatient, orthopedic physical therapy company with 100 facilities throughout Pennsylvania, New Jersey, and New York, is seeking compassionate and motivated individuals to join our winning team! As a Patient Access Representative, you play a critical role in ensuring the seamless operation of the healthcare environment, the delivery of quality patient care, and world-class customer service.
NewOutside Sales Representative - Trench Safety Sunbelt RentalsOutside Sales Representative - Trench SafetyPiscataway, NJ$40,000–$72,558 / yearWork with accounts payable on delinquent accounts, assist with AP to communicate with customers, collect payments from customers and maintain accurate customer records. Develop and execute territory sales plans to expand existing customer base and develop new customers within assigned territory and market segments to "grow the business".
Traveling Retail Representative SAS Retail ServicesTraveling Retail RepresentativeNazareth, PA$15.50Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities.
NewPatient Access Representative (Per Diem) St. Luke's Health Network, Inc.Patient Access Representative (Per Diem)Stroudsburg, PAPart timeResponsible for the patient registration (pre-reg and post-reg needs) including all of the following: demographics, emergency contact, transcribing diagnostic orders, primary care and referring provider, diagnosis, insurance and guarantor verification, real time insurance eligibility, point of service cash collections. Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
OP Patient Access Representative (Per Diem) St. Luke's Health Network, Inc.OP Patient Access Representative (Per Diem)Hellertown, PAPart timeResponsible for the patient registration (pre-reg and post-reg needs) including all of the following: demographics, emergency contact, transcribing diagnostic orders, primary care and referring provider, diagnosis, insurance and guarantor verification, real time insurance eligibility, point of service cash collections. Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
ED Patient Access Representative (Full Time, Evenings) St. Luke's Health Network, Inc.ED Patient Access Representative (Full Time, Evenings)Sellersville, PAFull timeResponsible for the patient registration (pre-reg and post-reg needs) including all of the following: demographics, emergency contact, transcribing diagnostic orders, primary care and referring provider, diagnosis, insurance and guarantor verification, real time insurance eligibility, point of service cash collections. Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
Patient Access Representative (Per Diem, Days) St. Luke's Health Network, Inc.Patient Access Representative (Per Diem, Days)Quakertown, PAPart timeResponsible for the patient registration (pre-reg and post-reg needs) including all of the following: demographics, emergency contact, transcribing diagnostic orders, primary care and referring provider, diagnosis, insurance and guarantor verification, real time insurance eligibility, point of service cash collections. Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
ED Patient Access Representative (Part Time, Days) St. Luke's Health Network, Inc.ED Patient Access Representative (Part Time, Days)Stroudsburg, PAPart timeResponsible for the patient registration (pre-reg and post-reg needs) including all of the following: demographics, emergency contact, transcribing diagnostic orders, primary care and referring provider, diagnosis, insurance and guarantor verification, real time insurance eligibility, point of service cash collections. Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
Patient Access Representative (Full Time, Nights) St. Luke's Health Network, Inc.Patient Access Representative (Full Time, Nights)Easton, PAFull timeResponsible for the patient registration (pre-reg and post-reg needs) including all of the following: demographics, emergency contact, transcribing diagnostic orders, primary care and referring provider, diagnosis, insurance and guarantor verification, real time insurance eligibility, point of service cash collections. Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
Patient Access Representative (Part Time, Days) St. Luke's Health Network, Inc.Patient Access Representative (Part Time, Days)Sellersville, PAPart timeResponsible for the patient registration (pre-reg and post-reg needs) including all of the following: demographics, emergency contact, transcribing diagnostic orders, primary care and referring provider, diagnosis, insurance and guarantor verification, real time insurance eligibility, point of service cash collections. Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
Patient Access Representative (Part Time, Evenings) St. Luke's Health Network, Inc.Patient Access Representative (Part Time, Evenings)Easton, PAPart timeResponsible for the patient registration (pre-reg and post-reg needs) including all of the following: demographics, emergency contact, transcribing diagnostic orders, primary care and referring provider, diagnosis, insurance and guarantor verification, real time insurance eligibility, point of service cash collections. Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
Patient Access Representative (Part Time, Nights) St. Luke's Health Network, Inc.Patient Access Representative (Part Time, Nights)Sellersville, PAPart timeResponsible for the patient registration (pre-reg and post-reg needs) including all of the following: demographics, emergency contact, transcribing diagnostic orders, primary care and referring provider, diagnosis, insurance and guarantor verification, real time insurance eligibility, point of service cash collections. Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
Retail Customer Service Associate FedExRetail Customer Service AssociateBudd Lake, New Jersey$19.70–$26.60 / hourFull timeAdoption Assistance Program (regular part-time/full-time employees with 12 months continuous service), LTD & STD Disability (regular full-time employees after completing 180 days of active employment), Life Insurance (part-time/full-time employees are eligible for basic and supplemental life insurance and accidental death and dismemberment (AD&D) on date of hire. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.
NewAssistant Store Manager Extra Space StorageAssistant Store ManagerMine Hill, NJ$18–$19 / hourIf you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. Starting Pay Range: $18.00 - $19.00 Hourly The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager.
Customer Service Representative - # 26-14843 US Tech SolutionsCustomer Service Representative - # 26-14843Hanover, NJ$19–$20.90 / hourContractorIn this role, you'll help patients access important prescription medications and support programs while providing a high-quality, personalized experience. US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.
Customer Service Representative - # 26-14809 US Tech SolutionsCustomer Service Representative - # 26-14809Hanover, NJ$18–$19 / hourContractorIn this role, you'll help patients access important prescription medications and support programs while providing a high-quality, personalized experience. US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.
Customer Service Representative - # 26-14834 US Tech SolutionsCustomer Service Representative - # 26-14834Hanover, NJ$18–$19 / hourContractorIn this role, you'll help patients access important prescription medications and support programs while providing a high-quality, personalized experience. US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.
Customer Service Representative US Tech SolutionsCustomer Service RepresentativeHanover, NJ$18–$20 / hourContractorFull timeIn this role, you'll help patients access important prescription medications and support programs while providing a high-quality, personalized experience. US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.
Customer Service Representative -# 26-15139 US Tech SolutionsCustomer Service Representative -# 26-15139Hanover, NJ$19–$20 / hourContractorFull timeIn this role, you'll help patients access important prescription medications and support programs while providing a high-quality, personalized experience. US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.
Customer Service Representative - # 26-14841 US Tech SolutionsCustomer Service Representative - # 26-14841Hanover, NJ$18–$19 / hourContractorIn this role, you'll help patients access important prescription medications and support programs while providing a high-quality, personalized experience. US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.
Sales & Service Representative MRC Global IncSales & Service RepresentativeSomerset, NJUtilize MRC Global systems/software to create quotes, locate available products/materials, process customers' orders, create vendor purchase orders (PO), and perform other tasks related to customer needs. Service next-level customer needs, including orders involving externally sourced labor, return material authorizations (RMA), purchase order changes, and orders involving special invoicing needs.
Customer Sales & Service Representative Applied Industrial Technologies IncCustomer Sales & Service RepresentativeBethlehem, PAAs this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies.
Sales & Service Representative Univest Financial CorporationSales & Service RepresentativeSouderton, PennsylvaniaAs a Sales and Service Representative , you’ll be a trusted resource for customers who count on friendly service, everyday banking support, and financial solutions that fit their lives. This position will float among the North Group's Financial Centers, which include: Bethlehem, East Greenville, Franconia, Hamilton Crossings, Hilltown, Lahaska, Milford, and Souderton.
Customer Sales & Service Representative FCX PerformanceCustomer Sales & Service RepresentativeBethlehem, PennsylvaniaAs this is a service and parts center, our ability to win and retain customers’ business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions – especially when customers are experiencing costly equipment breakdowns. Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies.
Sales & Service Representative Univest Financial CorpSales & Service RepresentativeSouderton, PAAs a Sales and Service Representative, you'll be a trusted resource for customers who count on friendly service, everyday banking support, and financial solutions that fit their lives. This position will float among the North Group's Financial Centers, which include: Bethlehem, East Greenville, Franconia, Hamilton Crossings, Hilltown, Lahaska, Milford, and Souderton.
NewCommercial Lines Customer Service Representative - Family-Owned Independent Insurance Agency - Base Salary to 90k/year - Fairfield, NJ AllSearch Professional StaffingCommercial Lines Customer Service Representative - Family-Owned Independent Insurance Agency - Base Salary to 90k/year - Fairfield, NJFairfield, NJ$80,000–$90,000 / year5+ years of Commercial Lines Customer Service Representative, Commercial Lines Account Manager Assistant, or Commercial Lines Account Service experience handling commercial insurance accounts. Market and remarket commercial insurance accounts with annual premiums ranging from $10,000 to $80,000 by working with insurance carriers to obtain competitive coverage and pricing.
Member Services Representative Core Development and Management-Planet FitnessMember Services RepresentativeSomerset, New JerseyAs a Member Services Representative, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience! All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone® Exhibit a positive and upbeat attitude.
Customer Service Representative The Fountain Group LLCCustomer Service RepresentativePrinceton, NJ$25–$30 / hourCustomer Service, Call Center Support, Account Management, Order Management, CRM, ERP, SAP, Salesforce, Customer Relations, Case Documentation, Order Processing, Shipping Coordination, Problem Resolution, Excel, Outlook, B2B Customer Support, Healthcare Customer Service. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and has experience managing customer inquiries, orders, and account-related issues while coordinating across multiple internal teams.
NewMerchant Services Representative Dover CorpMerchant Services RepresentativeBethlehem, PAProviding advanced fuel-dispensing equipment, including clean energy solutions, systems and payment, automatic tank gauging and wet stock-management solutions, DFS comprises the product brands of Wayne Fueling Systems, OPW Fuel Management Systems, ClearView, Tokheim, ProGauge, Fairbanks, LIQAL, AvaLAN, and Bulloch Technologies. This person will use their knowledge of information technology best practices, product expertise, sound judgement, and attention to detail to assist customers in achieving their goal of facilitating the processing of payment cards, securing their networks, and protecting the information contained within.
HR Shared Services Representative HireTalentHR Shared Services RepresentativeBethlehem, PATake the initiative to utilize data and metrics to address customer pain points, recommend process improvements, and develop internal documentation/reports to ensure customer satisfaction (CSAT), service level agreements (SLAs) and quality improvement adherence. " As needed, assist with Auditing MyHR work for accuracy, and tracking and maintaining processes that support the execution of our objectives and key results (OKRs) around customer satisfaction (CSAT), service level agreements (SLAs) and Quality.
Customer Service Representative SRS Distribution IncCustomer Service RepresentativeFlemington, NJ$20.63–$26.25 / hourDepending on the role, associates may also be eligible for performance-based bonus programs, commissions, car allowance or automobile and fuel program, and reimbursement for travel expenses in accordance with company travel policy. Should a Candidate be submitted to fill a position by a recruiting or staffing services agency ("Agency"), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.
NewPort Services Customer Service Representative NFI IndustriesPort Services Customer Service RepresentativeEdison, New JerseyFull timeHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Overview: The Port Services Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt, courteous and effective manner.
Universal Member Service Representative Members 1st Federal Credit UnionUniversal Member Service RepresentativeBethlehem, PennsylvaniaFull timeResponsibilities: The Universal Member Service Representative supports all aspects of branch operations by providing high levels of member satisfaction and assisting with branch growth of deposits, loans, and service ratio. The role will demonstrate and foster a consultative sales culture with members and staff by influencing, educating, and connecting branch associates, partners, and members to technology and self-service options.