Manages child support cases in accordance with federal, state and local laws and procedures (i.e. reviews child support cases; recommends changes to track child support cases to ensure compliance; conducts investigations to locate obligors; establishes paternity; and enforces child support orders); Performs investigations to obtain information about case participants needed to enforce the case; Initiates administrative enforcement tools including, but not limited to, letters, income withholdings orders, license suspension, liens, seizing of bank accounts, civil / criminal court actions, attaching tax refunds and lump sums, and passport denial; Monitors and processes data in accordance with local, state, and federal policy in the Support Enforcement Tracking System (SETS) or other applicable tracking system. Reviews and interprets judicial and administrative orders, payment records, case narratives, case files and other documents; Prepares accurate calculations of arrearage due for assigned obligors; Communicates professionally and effectively with clients, attorneys, employers, community partners, and co-workers to respond to inquiries and provide needed information/education; Pursues appropriate legal actions for establishment and enforcement, including, but not limited to, requests for legal action, calculations of court orders to verify account balances, verification of service of process, preparation of case summary, court testimony, review of resulting court order, completion of necessary follow up, etc.