The Operational Risk Specialist supports the Bank's operational risk management program, with primary responsibility for receiving, reviewing, researching, and processing customer-related legal document request (i.e. summonses, subpoenas, levies, garnishments, and court orders). This position serves as a point of contact for attorneys, courts, government agencies, law enforcement, and internal business partners to clarify requests and ensure accurate, confidential, and timely responses for customer-related legal document requests.