Customer Care Agent - AmTrav PerkCustomer Care Agent - AmTravChicago, IllinoisIn practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull people away from the work only they can do - so you can focus on relationships and outcomes. All official communication from Perk will always come from email addresses ending in @ perk.com or @ externalperk.com , our verified social media channels, or recruiters listed on our official LinkedIn page.
Customer Care - Office Support SkokieCustomer Care - Office SupportSkokie, IllinoisA fast-paced and incredibly rewarding environment that thrives off of fostering professional and sociable business relationships with other associates, patients and doctors. Ensure an excellent and enjoyable patient experience by assisting with frame selection, and fulfilling promises about the timeliness of the service carried out.
Supervisor, Customer Care Envoy Air Inc.Supervisor, Customer CareChicago, Illinois$51,000–$56,500 / yearFull timeEnvoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight.
Customer Care Specialist - Work From Home Spade RecruitingCustomer Care Specialist - Work From Homechicago, ILRemoteOur remote training program is designed to help you gain confidence, build skills, and start earning quickly — even if you're starting from scratch. Help Clients Understand Their Options – Hold virtual meetings with individuals and families who want help navigating their coverage.
Implementation Manager- Customer Care Transformation Zurn Elkay Water SolutionsImplementation Manager- Customer Care TransformationDowners Grove, IllinoisNamed by Newsweek as One of America’s Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. This role is responsible for implementing new initiatives, leading change management efforts, and owning KPI/reporting frameworks while ensuring a strong focus on customer outreach and CSAT performance.
Part-Time Patient Care Coordinator Call Center Chicago ENTPart-Time Patient Care Coordinator Call CenterChicago, ILPart timeREQUIRED QUALIFICATIONSHigh school diploma or equivalent requiredAbility to work within an EMR database and navigate through a Windows environment requiredMust be able to type a minimum of 30 words per minute with 90% or greater accuracy PREFERRED QUALIFICATIONS 1-5 years of experience as a healthcare call center representative, patient access representative, patient service representative, medical scheduler, medical assistant, or medical receptionistBilingual in English and Spanish (speaking, writing, and comprehension)Experience working in a Sleep or ENT Specialist Office SUPERVISORY RESPONSIBILITYThis position has no supervisory responsibility. Manage and respond to messages received through:NotifyMD (after-hours and overflow call service)PerfectServe (provider on-call communication)Healow online schedulingZocdoc online schedulingGlacial Media website inquiriesDepartment and staff voicemail boxesSpecific system names or vendors for managing correspondence are subject to change (add or remove)Contact patients to schedule new appointments, coordinate follow-up care, and reschedule existing appointments as needed.
Home Services Customer Support Representative Intelligent Service Plumbing Heating Cooling and Drain CleaningHome Services Customer Support RepresentativeMt Prospect, ILFull timeTHE IDEAL HVAC & PLUMBING CUSTOMER CARE SPECIALIST / CSRCareer-minded - looking for more than a jobOrganized - can manage time well and juggle multiple tasks effectivelyPositive - a can-do attitude that helps you rise to challengesTeam player - get along well with others and have a true understanding of teamworkPhone etiquette - enjoys interacting with people over the phone and can do it professionallyCustomer-oriented - real desire to ensure customer satisfactionCommunicator - able to patiently and professionally communicate between technician and client while solving all kinds of issuesSelf-motivated - sees what needs to be done and does itDid we just describe you? Intelligent Service Plumbing, Heating, Cooling, and Drain Cleaning is actively looking for a motivated full-time Customer Care Specialist to provide the best customer service from our Mount Prospect, IL office.
Customer Service Representative - Spanish GTTCustomer Service Representative - SpanishAbbott Park, ILThis role supports employees and HR teams by managing high volumes of requests across multiple communication channels while ensuring accurate and timely resolution. Manage both static tasks (case management, outbound calls, emails) and dynamic tasks (inbound calls, chats, and emails) while prioritizing workload.
Seasonal Customer Service Representative SURESTAFFSeasonal Customer Service RepresentativeNiles, ILThe premise of this role is providing efficient and accurate information to both internal and external company customers by utilizing their knowledge of the company products and programs as well as team members within the Customer Care Department. As a leading staffing agency in the light industrial and manufacturing space, we pride ourselves on connecting talent with top employers across the Midwest and Southeast.
Customer Support (Two Years Call Center Exp. Strongly Preferred) Lyric NationalCustomer Support (Two Years Call Center Exp. Strongly Preferred)Lincolnwood, ILFull timeCore Responsibilities:Patient Care Ownership: Own the end-to-end follow-up on patient care tasks - see every request through to resolution, not just to hand-offMulti-Stakeholder Relationships: Be the trusted voice residents, facility staff, and providers know they can count on, built through consistent, reliable follow-throughIssue Resolution: Triage and resolve service concerns with urgency, keeping every party in the loop with clear, real-time updatesInternal Collaboration: Partner across Lyric National teams to coordinate solutions, escalate the tough ones, and deliver a seamless experience end to end Job Description: Key Responsibilities:Multi-Channel Inbound Support: Handle inbound calls and inquiries professionally and with urgency, serving as the first line of support for residents, facility staff, providers, and internal partnersSystems & Compliance Expertise: Maintain accurate records and document all interactions in CRM systems, ensuring activities adhere to strict regulatory timelines and HIPAA requirementsCross-Team Coordination: Work closely with internal partners across billing, operations, and sales to resolve escalated issues and ensure a high-quality service experience for every clientOperational Excellence: Identify and communicate process bottlenecks to improve response times and service quality across the call center environment Job Requirements:Education: High school diploma or equivalentExperience: 2+ years of experience in a healthcare call center, long-term care (LTC), skilled nursing, or senior care environmentTechnical Skills: Experience navigating CRM tools such as Salesforce; comfortable with multi-line phone systems and call center platformsRequired Skills: Sharp organizational skills, the ability to juggle multiple active cases without dropping the ball, and a proven record of delivering great customer experiencesCommunication: Exceptional verbal and written communication skills with the ability to handle sensitive healthcare conversations across diverse stakeholders with empathy, clarity, and accuracyIn-Office Requirement: This position is a 100% on-site position located in Lincolnwood, IL Preferred Qualifications:Education: Associate or Bachelor's degreeExperience: 3+ years of experience in a healthcare call center, long-term care (LTC), skilled nursing, or senior care environmentTechnical Skills: Proficiency in Microsoft 365 (i.e. Sharepoint, Microsoft Teams, Microsoft Office Planner. We're looking for a proactive problem-solver who can navigate complex customer service needs with empathy, professionalism, and precision - and who takes pride in knowing their work directly improves the quality of care our residents receive.
Customer Service II - Spanish Collins Consulting IncCustomer Service II - SpanishAbbott Park, IL$23 / hourIncumbent must demonstrate a stellar, seamless customer experience on and offline, coupled with attentive communication skills with a focus on patience, accuracy, and ability to listen compassionately and interpret requests from customers. " Software knowledge a plus: Microsoft Office Programs, especially Excel, Workday (or other " system of record experience highly preferred), Salesforce (or other CRM experience highly preferred).
Customer Service/Call Center Agents ManpowerCustomer Service/Call Center AgentsItasca, ILManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
NewCustomer Service and Administrative Specialist (AU#337436) Barton Staffing SolutionsCustomer Service and Administrative Specialist (AU#337436)Lombard, ILYou will act as the central point of contact for client inquiries while managing front-facing administrative workflows, document processing, and basic billing support. Key Responsibilities Customer Service & Communication Inbound Support: Serve as the primary contact for client phone and email inquiries.
Customer Service Representative Mintex IncCustomer Service RepresentativeChicago, ILFull timeJob Responsibilities: Understand and meet performance metrics: Demonstrate a strong understanding of call center Key Performance Indicators (KPIs), including but not limited to call volume, call quality, average handle time, response time, first call resolution, and customer satisfaction, and consistently meet or exceed daily, weekly, and monthly targets. Candidates approved for remote work must meet the following additional requirements to ensure productivity, data security, and a professional work environment: Secure and private workspace free from noise, distractions, and interruptions during working hours.
NewAutomotive Customer Service Representative Tasca Ford CranstonAutomotive Customer Service RepresentativeArlington Heights, IL$40,000–$75,000 / yearIf you've been successful in customer service, retail, hospitality, restaurants, call centers, wireless or cellular sales, inside sales, appointment scheduling, banking, insurance, medical or dental scheduling, reception, office customer service or another customer-facing position, we'd like to hear from you. Arlington Heights Ford is part of the Tasca Automotive Group, giving our employees access to the resources and opportunities of a larger automotive organization while maintaining the local reputation, culture and customer relationships that have made Arlington Heights Ford successful.
Registry Implementation Coordinator (Customer Service, Data, IT/Help Desk Support) - Schaumburg, IL Employment at ASARegistry Implementation Coordinator (Customer Service, Data, IT/Help Desk Support) - Schaumburg, ILSchaumburg, IllinoisThis role serves as a first-line resource for registry users, providing high quality and exceptional customer service in triaging and resolving inquiries, supporting user account management, and ensuring timely resolution of routine technical and access-related issues. Working collaboratively with internal teams and external participants, this position helps ensure a seamless user experience, promotes effective registry utilization, and contributes to maintaining high-quality data submission and engagement across programs.
Customer Service Representative GTTCustomer Service RepresentativeAbbott Park, ILKey ResponsibilitiesSolve customer inquiries with timely, accurate, and professional replies while managing multiple contact channels including inbound calls, chats, emails, outbound calls, and case management. Handle more complex queries such as cost center changes, intake for mass transactions, reporting relationship changes, supervisory organization restructuring, org chart clean-up, and complex job changes.
Customer Service Associate - Galter Life Center Endeavor HealthCustomer Service Associate - Galter Life CenterChicago, IllinoisOur more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties.
NewCustomer Service Representative Waste ConnectionsCustomer Service RepresentativeAurora, ILInteracting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues. Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund.
Customer Service II - Bilingual MindlanceCustomer Service II - BilingualAbbott Park, ILRequired Skills: " Strong organizational skills and handling multiple channels (phone calls, chats, emails, appointments) of incoming workload. multiple contact channels and continually prioritizing among static (case management, outbound calls, and emails) and dynamic (inbound calls, chats, emails) work.