Report, and review quality performance indicators to report to management.•Assist with maintaining client and regulatory relationships and inspections.•Assist with customer/consumer complaint investigation and resolution.•Train production personnel in Quality Assurance Department •Substitute in case of absence: Director of OperationsSKILLS REQUIREMENTS•Strong attention to detail and organizational skills.•Excellent written and verbal communication skills.•Knowledge of food safety systems, HACCP, GMPs, and regulatory requirements.•Ability to work cross-functionally and follow up on corrective actions with multiple departments.•Proficiency in Microsoft Office (Word, Excel) and document management systems.•Analytical skills to track quality metrics and recommend improvements.•Strong problem-solving and time-management abilities. TASKS & RESPONSIBILITIES•Reports to QA Manager•This position is responsible for assisting in management, understanding, and managing the documentation of processes and procedures related to Quality Management Systems in a food manufacturing plant.•Control and manage documentation (Review, update, electronic filing).•Assures that all documentation is completed in accordance with written specifications, instructions and requirements.•Develops and oversees the implementation of, maintains and audits comprehensive quality and food safety programs, including all Food Safety (HACCP) and Food Quality Plans, policies, and programs.