Kissimmee, FL30+ days ago
p>Duties and Responsibilities • Maintain a schedule and ensure service expectations are met • Identify and escalate customer problems or concerns to the Operations Manager • Assist in resolving issues with customer service when needed • Ensure work is performed safely and in accordance with company policies • Communicate regularly with the Operations Manager to ensure client needs and expectations are consistently met or exceeded • Monitor site quality daily and ensure crews are addressing deficiencies daily • Deliver services as specified on the client site • Work to identify more efficient ways to perform work • Coordinate service execution with the Operations Manager • Oversee day-to-day site operations and delegate work to crew team members • Provide Operations Manager feedback on crew members • Work with the Crew Leader and Operations Manager to develop and train crew members • Ensure that preventative maintenance is performed as needed and that equipment is in good working order • Participate in branch meetings as directed • Ensure crew time is accurately captured • Log equipment usage and maintenance cycles. • Ability to bend, stoop, and twist continuously throughout the day • Ability to walk/stand up to 10 hours a day • Must be able to direct reports to the customer site • Work Environment • Work in or about situations near direct automotive traffic • Work near or about natural bodies of water • Ability to work in extreme conditions - temperatures may exceed 100 degrees Fahrenheit • Ability to work in direct sunlight for extended periods of time • Work outdoors in moderate to extreme heat in dry, humid, near automotive traffic, natural bodies of water, fumes, dust, mechanical, electrical hazards, and direct sunlight • Requires protective clothing and personal devices • Eye protection, safety vest, gloves, hard hat, earplugs, long-sleeved shirts, and work boots.