Knowledge/experience with: Five9, Zelle CST, Helix2, HORIZON, Partner Care, Digital Insight, Cash Edge, Teller NOW, FASTLINE, Image Centre, Consumer Online Banking, Online Bill Pay, Business Online Banking Services, Mobile App, Intuit Partner Care, Digital Insight Management Console, COMPASS, Fidelity AdvantEDGE Remote Deposit Capture access troubleshooting. The Client Experience Specialist 2 is responsible for delivering exceptional client experience to build, expand, and retain long-term client relationships through account servicing and maintenance requests, teller transactions, problem resolution, and other transactional needs.