This position is responsible for: Under the general supervision of the Service Center Manager I, the Social Service Worker/Secretary I provides social service assistance to eligible clients in the following areas: food, lodging, clothing, furniture, and financial assistance; interviews clients to determine need and eligibility to receive services; prepares accurate and complete client records; refers clients to community agencies and maintains effective working relationships with the same; ensures compliance with program policies and procedures. Key Responsibilities: Greets and interviews clients requesting assistance to determine client's eligibility for assistance based on the program guidelines and restrictions; records clients' disposition and other pertinent information such as income, expenses, family and work history; assist clients in completing applications for assistance; photocopies documents that identify and confirm the client's identity, payroll statements, and utility bills, etc.