The Senior Director, Digital Technical Production & Guest Data Operations is responsible for owning and operating the technical production backbone across Universal Destinations & Experiences owned and operated digital channels, including websites, online stores, mobile apps, email, SMS, chatbot, push/in app messaging, and direct mail. Digital Technical Production Operations (Owned & Operated Channels) Own end-to-end technical production operations across all owned and operated digital channels, including websites, online stores, mobile apps, email, SMS, chatbot, push/in app messaging, and direct mail.