Support feedback from practical experience to software development, support, IT operations and on-call process improvementDevelop workflow in Python or similar scripting languages if or as neededBuild Software for Support Team; build and implement services to improve the quality of support team delivery; improve monitoring and alerting internally and at customer sites in integration, test, and opsREQUIRED SKILLS AND QUALIFICATIONSMust be a US citizenMust meet eligibility requirements to obtain a TS/SCI clearanceB.S. in Computer Science/Engineering or other relevant field from an accredited university or equivalent combination of formal educationMinimum 3–5+ years in SRE, DevOps, or systems engineering rolesInfrastructure capabilities: operating systems, networking, identity management and access control3+ years of experience with designing solutions in cloud-optimized, private cloud and hybrid environmentsMinimum 3+ years of experience supporting secure, scalable, and elastic applications on distributed architecturesExpertise with tools like Prometheus, Grafana, Datadog, or AWS CloudWatchUnderstand the infrastructure management process and tools like Terraform and AWS Cloud formationExperience with server configuration processes and tools such as Chef, Ansible, or PuppetExpert in creating, deploying, maintaining, and troubleshooting Docker or Podman images and orchestration with KubernetesProficiency with Linux, especially RHEL families, and Bash scriptingProficiency in implementing greenfield cloud infrastructure on AWS/Azure/GCPUnderstanding of CI/CD and related conceptsExpert ability to execute advanced git actions like rebasing and squashingBasic understanding of software development and web application development conceptsPREFERRED SKILLS AND QUALIFICATIONSExperience serving in security management in a classified IT development programFamiliarity with specific tools: Gitlab, Ansible, Terraform, OpenStack, AWS GovCloud, RedHat Enterprise VirtualizationFamiliarity with CI/CD and tooling for CM, build, deployment, and code quality around C++ and PythonAWS CertificationsDoD 8750 certification at IAT Level II (CompTIA Security+; Cloud+, CASP+), will be required to attain and maintain as part of the jobExperience with FedRAMP, NIST 800-53, and managing secure enclavesSpace Ground Systems Solutions (SGSS), a wholly owned subsidiary under the Parsons Corporation, is passionate about making our nation the undisputed leader in Space because we understand that ensuring our security for future generations depends on it. Develop newrevised response plans that improve the software development lifecycle, revise documentation, implement engineering processes that positively impact IT service delivery and builds customer confident post system maintenance & provisioningFix Support Escalation Issues; serve on the tier 3 support team for integrated product support and proactive response to complex support challengesDevelop and maintain Infrastructure-as-Code (IaC) with security embedded using such technologies as TerraformDocument, train, and operate a software assurance capability at multiple security levelsDocument tribal knowledge and integrating into practical use – documentation, automation, monitoring and remediation.