NET code (C#/VB.NET) and Microsoft SQL Server (T-SQL, database design, query performance) well enough to be credible with senior engineers, interrogate a root-cause analysis, and distinguish a real fix from a symptom patchStrongly preferred: experience running teams that build and operate on Microsoft Azure (PaaS services, cloud architecture) and Azure DevOps for work tracking, pipelines, and release managementDirect experience owning production release and patch decisions for commercial, customer-installed or hosted software, including versioned release trains and customer-impact risk assessment; ERP or other business-critical domain experience strongly preferredA demonstrated pattern of high-agency ownership: identifying what matters, driving it to done without waiting for direction, and being accountable for outcomes, not just processDemonstrated pattern of calm incident leadership and cross-functional coordination across support, QA, DBA, and product organizationsExceptional team leadership skills, including the ability to effectively coach, motivate, and empower team members and develop the judgment of front-line managersAbility to build and sustain trusted relationships internally and externally, sound judgment in dealing with business issues, and the instinct to communicate proactively upward so leadership is never blindsidedStrong initiative, teamwork, and interpersonal skills; strong written and verbal communication skills, including drafting customer-facing technical communicationsCapable of working in a growth-oriented environment, with ability to manage and prioritize multiple concurrent requests, projects, and responsibilitiesHands-on experience adopting AI-assisted development practices (code analysis, automated review, agentic tooling) preferredKnowledge of the heavy-duty or commercial transportation industry a plusThe above statements describe the general nature and level of work being performed in this job. Leading through four development managers spanning application development, QA, and database/reporting teams (a 30+ person engineering organization), this position owns the flow of work between Support, Implementation, Product, DBA, and the development teams; serves as the development-side approval authority on customer patches; and makes go/no-go decisions across a multi-version release train.