IT Help Desk Specialist Qureos IncIT Help Desk SpecialistPlano$28–$33 / hourNETS International, a leading provider of telecommunications and IT solutions, is seeking a motivated and customer-focused IT Help Desk Specialist to join our team. * Provide first-line technical support to end-users, responding to issues and queries via phone, email, and the ticketing system.
IT Help Desk Analyst IntegraIT Help Desk AnalystDallas, TXWe specialize in delivering optimized turnkey solutions that bring together speed, quality, and reliability - helping our clients build and operate the mission-critical infrastructure that powers today’s digital world. Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstations in good performance.
Help Desk Intern BHG CareersHelp Desk InternDallas, TexasThe Help Desk Intern will learn how to deliver supreme customer service while supporting BHG’s Corporate and Field team members and treatment centers. Demonstrate basic knowledge and skill in the use of typical office equipment such as calculator, fax machine, copier, computer, telephone, and computer programs.
NewMulti-Talented MSP Help Desk Technician Send IT SolutionsMulti-Talented MSP Help Desk TechnicianCarrollton, TXJob Description We are a growing Managed Service Provider (MSP) based in the Dallas-Fort Worth area looking for an experienced IT Help Desk Technician at the Level 2 or Level 3 tier. You will be a key member of a fast-moving technical support team, supporting a diverse client base with a wide range of technologies.
Help Desk Specialist I D.R. Horton, Inc.Help Desk Specialist IArlington, TXMust have basic knowledge and understanding of Microsoft Windows Current Version Operating Systems, Microsoft Active Directory, Microsoft Exchange Current Version, Print Services, Microsoft Office Current version. Research and resolve basic network (Internet Service Provider modems, Cisco routers) issues, hardware, and software application issues.
Help Desk Analyst L2 Zones, Inc.Help Desk Analyst L2Dallas, TXOperating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services.
Tier 1 Help Desk Technician Judge GroupTier 1 Help Desk TechnicianHaslet, TX$20–$23 / yearBy providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. This role involves handling inbound calls, documenting issues, creating service tickets, and basic troubleshooting for both corporate and store locations.
IT Help Desk Ensign ServicesIT Help DeskDallas, TexasESI is known as the “Service Center” and provides the facilities and leaders it serves with “back-office” support in areas such as accounting, construction, compliance, human resources, information technology, learning and development, legal and risk management and recruiting. Help users access key clinical and financial applications, including PointClickCare, Net Health, and Workday, creating accounts and resetting passwords, as needed.
IT Help Desk Analyst Ensign ServicesIT Help Desk AnalystDallas, TexasESI is known as the “Service Center” and provides the facilities and leaders it serves with “back-office” support in areas such as accounting, construction, compliance, human resources, information technology, learning and development, legal and risk management and recruiting. Help users access key clinical and financial applications, including PointClickCare, Net Health, and Workday, creating accounts and resetting passwords, as needed.
NewIT Help Desk Agent Rose InternationalIT Help Desk AgentPlano, Texas$18–$20 / hourTemporaryThis role provides Level 1 technical support for low- to medium-complexity issues and requires the ability to troubleshoot, analyze, resolve, track, escalate, and accurately document technical problems. The Help Desk Agent supports network and email connectivity, computer operating systems, hardware and software, internally developed applications, and mainframe and midrange operations.
IT Help Desk Specialist Revel StaffingIT Help Desk SpecialistPlano, TexasThis role supports internal users with common technology issues, including account access, EMR/EHR systems, healthcare applications, email, VPN, connectivity, and basic hardware/software troubleshooting. Provide first-level technical support for common IT issues, including password resets, account lockouts, EMR/EHR access issues, healthcare application support, VPN, email, connectivity, software, and basic hardware problems.
IT Help Desk Tier 1 - Bilingual DEX ImagingIT Help Desk Tier 1 - BilingualDallas, TexasWe are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX’s Managed IT Services. Manage and monitor internal assets to ensure accurate inventory recordsTrack, route, and escalate unresolved issues to Service Manager.
Help Desk Technician Intern E-SpaceHelp Desk Technician InternArlington, TXWhat You’ll Do: - Provide first-line IT support for employees (hardware, software, access issues) - Assist with onboarding and offboarding (laptops, accounts, permissions) - Troubleshoot basic network, device, and application issues - Assist with running, labeling, and terminating network cabling as needed - Support the installation, configuration, and basic troubleshooting of security camera systems - Escalate unresolved issues to senior IT staff as needed - Assist with special IT projects as needed What You’ll Gain - Hands-on experience supporting a real production IT environment - Exposure to IT operations in a growing technology company - Mentorship from experienced IT and operations professionals - Resume-building experience with practical, transferable skills What We're Looking For. Role Overview: We’re looking for an Help Desk Technician Intern to support our internal IT operations and help ensure our teams have the tools and systems they need to work efficiently and securely.
Help Desk Technician II Who We Are: YeswayHelp Desk Technician IIFort Worth, TexasResponsibilities: Resolve basic to complex retail site systems, hardware, and software issues to completion; Provide operational support of Yesway retail systems infrastructure including point of sale, back office, credit and fuel network; Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, and configuring systems and applications per defined procedures; Assist in software releases and roll-outs; Participate in onsite regional store migrations; Record, track and document the service desk request problem-solving process; Perform post-resolution follow ups with end users, as required; Develop help sheets and FAQ lists for end users, when applicable; Evaluate documented resolutions and analyze trends for ways to prevent future problems; Escalate problems (when required) and alert management to emerging trends in incidents; Reinforce SLAs to manage end-user expectations; and. Qualifications: Associate’s degree in Computer Science or related field, or equivalent combination of education and experience; Two to four years’ experience in a retail store technology environment including point of sale, fuel, credit, back office and daily book accounting processes required, convenience store technology environment preferred; Proven knowledge of Windows operating systems, PCs, printers, networking hardware, and other hardware, such as hard drives, video cards, cabling, routers, and hubs; Experience using productivity software (MS Office suite and Remote Support Tools); Experience with PDI/Enterprise 8 preferred; High level of personal accountability; Strong written and verbal communication and customer service skills; Proven ability to manage multiple, competing priorities simultaneously; and.
IT Help Desk Analyst Republic FinanceIT Help Desk AnalystPlano, TexasFull timeSupport and administer Okta for Single Sign-On (SSO), including user access troubleshooting, application assignments, account provisioning/deprovisioning, and configuration management within the Okta administrator portal. Work with a wide range of technologies including Microsoft Windows OS, Microsoft Office Suite, Dell desktops/laptops, Microsoft Surface devices, HP printers, Apple iOS devices, and Cisco VoIP systems.
Level 1 Help Desk Technician Cyberlocke, LLCLevel 1 Help Desk TechnicianPlano, TX$14–$19The primary job function is to work directly with customers, on-site technicians, carrier service providers, and Tier 2 Technicians to support and troubleshoot circuits, routers, modems, switches, WiFi, VOIP, telephony, firewalls and miscellaneous network attached devices. Basic working knowledge of basic networking technologies, terms, and tools such as but not limited to: OSI Model, Router, Switch, TCP/IP, Telnet, Broadband, WiFi, Ethernet, VOIP, and POTS.
Help Desk / Jr. System Adminisrtator (DFW) Central Point PartnersHelp Desk / Jr. System Adminisrtator (DFW)Grand Prairie, TXThe ideal candidate thrives in a hybrid environment where they can resolve daily user issues while also managing core systems such as Office 365, Azure, networking, and security. Strong knowledge of Microsoft Windows Server, Active Directory, and Office 365 (Exchange Online, SharePoint, Teams, OneDrive).
Yardi Help Desk Support AssetsoftYardi Help Desk SupportDallas, TexasAssetsoft is a global technology consulting firm specializing in innovative software development, business process optimization, systems integration, and IT services for the real estate, construction, investment management, and property technology sectors. The Yardi Help Desk Support professional provides first-level technical assistance, troubleshooting, and functional support for Yardi applications, ensuring efficient resolution of user issues and maintaining smooth system operations.
Service Desk Analyst - (Hybrid in Dallas, TX) VelocityService Desk Analyst - (Hybrid in Dallas, TX)Dallas, TexasThis role is responsible for providing Tier 1 technical support to Velocity clients and end users, troubleshooting workstation, software, hardware, and connectivity issues while ensuring requests are handled in a timely, professional, and service-oriented manner. The Service Desk Analyst I plays an important role in maintaining a positive client experience by actively monitoring ticket queues, documenting issues, providing clear status updates, and escalating requests when appropriate.
IT Support Desk Operator The Reynolds CompanyIT Support Desk Operator10502 Greens Crossing Blvd. Houston, TXHelpful but not required: familiarity with warehouse, distribution, or multi-site technology environments, kiosk environments, RF scanning devices, or entry-level user account administration, backup, or server support. This role is expected to resolve common technology issues efficiently, document work thoroughly, and create a positive support experience that helps employees stay productive.