Ability to: install, maintain, calibrate, repair and replace electronic and electrical equipment; interpret and work from technical sketches, drawings and diagrams for electrical, and electronic equipment and machinery; navigate control and logic diagrams; troubleshoot a diverse range of equipment and devices through the use of diagnostic tools; read and interpret construction drawings and related equipment specifications; prepare written policies and procedures; train other employees; perform mathematic calculations as required by the job; independently organize work, set priorities, meet critical deadlines, and follow-up on assignments; effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks; establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Working knowledge of: the techniques for providing customer service by effectively dealing with the public, vendors, contractors, and Agency staff modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.