Provide application support, troubleshooting, and user training for legacy systems to provide continuity of service for mission-critical applications, such as responding to incidents, conducting root cause analysis, identifying application issues and/or data fixes, and working with end-users to address application questions and issues. Administer and support websites, including permissions, ownership, indexing services, logs, usage statistics, and content management (website platforms include both ASP.NET and WYSIWYG editors (e.g., Wix).