Calibre SystemsVA Site Lead - Hanscom AFB Calibre SystemsVA Site Lead - Hanscom AFBLincoln, MAExecutes staffing, event management and logistics activities at assigned installation; ensures integrated and proactive communications, quality management and risk management practices. Deliver onsite activities and execute post-event data collection activities.
JobotNewDirector of Shared Services JobotDirector of Shared ServicesNorwood, MA$140,000–$165,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The successful candidate will be responsible for overseeing P2P (Pay to Procure), AP (Accounts Payable), AR (Accounts Receivable), treasury, and O2C (Order to Cash) processes.
JobotNewProgram Manager, Financial Transformation JobotProgram Manager, Financial TransformationDedham, MA$125,000–$175,000 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The Permanent Program Manager will be responsible for leading the transformation of our financial processes in areas such as Accounting, AP, AR, Treasury, and Pay to Procure to ensure we are operating at peak efficiency.
JobotNewVice President of Transaction Services JobotVice President of Transaction ServicesBoston, MA$130,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The Transaction Services team supports private equity firms, founder-led businesses, and investors across all phases of the deal process.
JobotNewLegal Specialist (Business Venture Capital) JobotLegal Specialist (Business Venture Capital)Boston, MA$85,000–$110,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Previous experience assisting venture deal closings and prepare closing notebooks (closing binder, operating agreements, organization charts).
JobotNewAssistant Project Manager (Construction) JobotAssistant Project Manager (Construction)Mansfield, MA$80,000–$90,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This is a fantastic opportunity for a highly organized and detail-oriented individual who is passionate about the construction industry and is looking to make a significant impact within a fast-paced, innovative company.
JobotNewHead of Clinical Development-Startup with funding! JobotHead of Clinical Development-Startup with funding!North Cambridge, MA$350,000–$425,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
JobotNewElectrical Project Manager JobotElectrical Project ManagerPembroke, MA$95,000–$110,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. a highly respected, privately owned electrical contracting firm based in Massachusetts with a strong track record of delivering complex commercial and industrial electrical projects throughout New England.
JobotNewProject Manager - Building Automation JobotProject Manager - Building AutomationBoston, MA$100,000–$130,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This role requires strong technical knowledge of Building Automation Systems (BAS), combined with proven leadership skills to drive successful project execution.
JobotNewProject Manager JobotProject ManagerRaynham, MA$70,000–$90,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The ideal candidate will have a strong background in project management, construction management, budgeting, contract management, cost control, negotiation, team leadership, and construction estimating.
JobotNewScheduling Coordinator JobotScheduling CoordinatorAyer, MA$24–$28 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. You will be responsible for maintaining and updating schedules, coordinating between different departments, and ensuring that all staff members are aware of their schedules and any changes that may occur.
JobotNewAssistant Project Manager - Multifamily Construction JobotAssistant Project Manager - Multifamily ConstructionWeston, MA$110,000–$160,000 / yearThe Assistant Project Manager is responsible for working to ensure high density residential and mixed-use projects are completed safely, on time, within budget and in compliance with approved project documents, jurisdictional and applicable code requirements. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Procter & GambleNewSNO - PM Leader - Tech 3 Procter & GambleSNO - PM Leader - Tech 3Andover, MAThe role of the Line PM Leader is to implement, maintain, and continuously improve the Maintenance Work Planning & Scheduling, Breakdown Elimination, and Defect Handling DMS for their line or area, and to provide a continuity link to other PM systems. Develops a relationship with the store room in order to ensure part identification accuracy, identify obsolete parts, off quality parts, ideal in stock numbers, required delivery time of parts, etc.
cumberlandfarmsincNewFacilities Support Project Manager cumberlandfarmsincFacilities Support Project ManagerWESTBOROUGH, MA$67,650–$90,200You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.
EquinoxNewPersonal Trainer, Sports Club Boston EquinoxPersonal Trainer, Sports Club BostonBoston, MA$63.50–$72Under the guidance of two dedicated managers you will develop and refine an approach to programming, education, business, and financial planning that ensures your Personal Training career is as unlimited as your passion. Bonus opportunities for eligible trainers such as, but not limited to: New Trainer Bonus, Tri Annual Incentive Bonus, Senior Trainer Annual Bonus, and Member Referral Bonus.
GCR Professional ServicesContracts and Compliance Specialist GCR Professional ServicesContracts and Compliance SpecialistWestford, Massachusetts$98,000–$100,000 / yearThe Contracts & Compliance Specialist will manage the full lifecycle of government and commercial contracts while ensuring compliance with FAR, DFARS, ITAR, and other applicable regulations. This role is critical to minimizing risk, maintaining contractual integrity, and supporting operations within a highly regulated environment.
GCR Professional ServicesContracts Manager III (MA) GCR Professional ServicesContracts Manager III (MA)Andover, Massachusetts$45–$53 / hourContractorThe Contracts Manager will play a crucial role in managing and overseeing contractual agreements and relationships with clients, suppliers, and other stakeholders in the defense and aerospace industry. Risk Management: Identify and assess potential risks and liabilities associated with contracts and propose appropriate mitigation strategies.
GCR Professional ServicesNavigation Analyst GCR Professional ServicesNavigation AnalystCamrbidge, Massachusetts$100–$130 / hourContractorClient is looking for contractors familiar with inertial sensors, navigation, estimation, and system accuracy analysis who have used methods such as linear covariance analysis and Monte-Carlo simulations. 4. Deep knowledge of MATLAB / Simulink (e.g., Bus objects, S-functions, embedded MATLAB).
DraftKingsNewOperations Associate, Jackpocket DraftKingsOperations Associate, JackpocketNorth Andover, MAYour role will shape the future of this rapidly growing industry as you keep systems running seamlessly to positively impact the team’s success while enhancing the lottery experience for our customers. As an Operations Associate, you’ll be at the heart of a fast-paced fulfillment center, driving the success of our newest digital lottery courier product, Jackpocket.
Mitchell MartinNewTrade Analyst Mitchell MartinTrade AnalystBoston, MARemote$47–$52 / hourThe role involves performing account reconciliations, resolving discrepancies, and collaborating with financial institutions. Perform daily, monthly, and ad hoc account reconciliations and maintain related records.
Mitchell MartinNewSalesforce Director Mitchell MartinSalesforce DirectorBoston, MA$250,000–$300,000 / yearBy applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Join our team as a leader in technology strategy and development, driving innovation and managing technology teams globally.
Micro TechNewRMA Coordinator Micro TechRMA CoordinatorWestford, MAWork with Shipping to send RMAs back to customer with appropriate paperwork and with Process/Quality Engineers to disposition material sent to MRB. Work with Accounting on proper coding of RMAs and with Program Managers to complete RMA paperwork.
The Edge Fitness ClubsNewGroup Fitness Instructor (AB) The Edge Fitness ClubsGroup Fitness Instructor (AB)Attleboro, MAValid professional fitness certification in specific specialty program formats: Les Mills, Spinning, Zumba, Yoga, Mat Pilates, Barre, etc. You'll walk into our clean and spacious gyms with a smile on your face and a pep in your step because you know you are about to change lives!
EquinoxNewPersonal Trainer, Franklin Street EquinoxPersonal Trainer, Franklin StreetBoston, MA$39.50–$70Under the guidance of two dedicated managers you will develop and refine an approach to programming, education, business, and financial planning that ensures your Personal Training career is as unlimited as your passion. Bonus opportunities for eligible trainers such as, but not limited to: New Trainer Bonus, Tri Annual Incentive Bonus, Senior Trainer Annual Bonus, and Member Referral Bonus.
Medline IndustriesMgr Sales Division Medline IndustriesMgr Sales DivisionWork From Home, MA$134,000–$201,000 / yearFull timeDevelop and mentor staff through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies. Conduct one-on-one review with all Account Representatives to build more effective communications, to understand training and development needs, and to provide insight for the improvement of Account Executive’s sales and activity performance.
Fresenius Medical CareNewAcute Dialysis Services Program Manager - RN Fresenius Medical CareAcute Dialysis Services Program Manager - RNBoston, MA$105,206–$175,198 / yearConfer routinely with Technical Program Manager and Technical Operations Manager to ensure preventative maintenance program for routine machine maintenance, to ensure the timely repair of disabled machines, to coordinate infection control measures, routine culturing, water testing, logging of results, transportation of equipment and supplies and communicate technical information to the staff. Responsible for Acute Care Electronic System (ACES) include the following: Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.
Fidelity InvestmentsNewSenior Manager, Asset Management Compliance - Alternatives Manager Oversight Fidelity InvestmentsSenior Manager, Asset Management Compliance - Alternatives Manager OversightNorth Providence, RI$85,000–$171,000Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.
Fidelity InvestmentsNewSenior Manager, Advisor Oversight - Alternative Investments Fidelity InvestmentsSenior Manager, Advisor Oversight - Alternative InvestmentsBoston, MA$85,000–$171,000The team provides support and oversight of various aspects of Fidelity’s registered and private funds and investment advisory services, including liquid alternatives, business development companies, hedge funds, private equity, hybrid funds, and insurance-related products. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others.
Vaco LLCNewProgram Manager Vaco LLCProgram ManagerWilmington, MA$75–$80Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Vaco LLCNewSenior Reinsurance Analyst Vaco LLCSenior Reinsurance AnalystBoston, MA$45–$53.50Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Vaco LLCNewPersonal Lines Client Success Manager Vaco LLCPersonal Lines Client Success ManagerNorth Andover, MA$60,000–$70,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Vaco LLCNewInvestment Operations Specialist Vaco LLCInvestment Operations SpecialistBoston, MA$28–$28Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Vaco LLCNewProject Manager - Change Management Vaco LLCProject Manager - Change ManagementBoston, MA$85–$85Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
DCS CorporationProgram Manager, Senior - Secret DCS CorporationProgram Manager, Senior - SecretBedford, MA$90,220–$185,000 / yearThe Air Force Program Execution Office for Intelligence, Surveillance, Reconnaissance and Special Operations (PEO ISR SOF) has the collective Air Force Materiel Command (AFMC) mission responsibility to manage and execute the modernization, development, testing, production, fielding, and sustainment of the ISR SOF portfolio, which includes over 200 programs for the United States Air Force (USAF) and foreign allies. Experience leading Agile SW development initiatives and DevSecOps projects; experience in delivering solutions in high-security environments; experience in building end-to-end DevSecOps environments while driving iterative deliveries through Agile and CI/CD practices.
DCS CorporationProgram Manager, Journeyman - Secret DCS CorporationProgram Manager, Journeyman - SecretBedford, MA$96,757–$125,000 / yearDCS has an exciting opportunity for a Program Manager providing support to the Air Force Life Cycle Management Center (AFLCMC/HBD), Theater Battle Control Division. Provide program-level acquisition support to PMs and IPT Leads to guide execution and maintain battle rhythm.
Talent Software ServicesProgram Coordinator Talent Software ServicesProgram CoordinatorCambridge, MA$18–$34 / hourFull timeThe First-Year Seminar Program is seeking a Program Coordinator to support the program's daily operations, including corresponding with students, faculty, and staff; organizing course information; coordinating seminar trips and budgets; assisting with website updates; assisting with course registration and logistics; and more. Serves as the main source of information, effectively responding to inquiries from potential customers, participants, and academic collaborators.
Talent Software ServicesContract Administrator I Talent Software ServicesContract Administrator IMarlboro, MA$30–$35 / hourFull timeThis position will support the Strategic Sourcing team by assisting with the creation and processing of new and renewal Statements of Work (SOWs). •Experience in drafting and executing contracts, reviewing purchase requisitions and working with internal stakeholders on related requests.
Viken DetectionNewTechnical Program Manager / Systems Architect Viken DetectionTechnical Program Manager / Systems ArchitectBurlington, MA$130,000–$170,000 / yearPrior experience with aftermarket vehicle builds, EV conversions, off-road rig outfitting, or bespoke automotive or marine craft prototyping or construction gained either through professional employment or significant personal/recreational projects. Communication: Proven ability to communicate clearly and effectively across all levels of the organization—capable of explaining a voltage drop issue to an executive and a budget constraint to an engineer in the same afternoon.
MindlanceProject Manager 5 MindlanceProject Manager 5Boston, MA$70–$72 / hourWork with a high degree of autonomy and apply industry leading project and program management knowledge, skills, tools and techniques to project deliverables, processes, communications and presentations in order to meet or exceed stakeholder needs and expectations. Extensive experience developing project plans and roadmaps for highly complex projects/initiatives crossing multiple functions / teams with demonstrated ability to deliver on time, scope and budget.??.
MindlanceBusiness Program Manager (BFSI) MindlanceBusiness Program Manager (BFSI)Boston, MA$80–$82 / hourAs the Project Manager, you will: Partner with Project Sponsors and Functional Managers to compile Discovery artifacts such as a Cost Benefit Analysis (CBA), Project Charter, high level Resource Plan, and high-level Milestone Plan to be reviewed to receive Discovery Funding Develop and maintain required Detailed Planning artifacts and manage plan execution Determine project scope and manage scope execution Develop financial forecasts, record cost variance, anticipate and address delivery challenges, and request budget changes if needed following associated Change Request Process Develop high-level milestones during Discovery and develop detailed project schedules during Detailed Planning Based on complexity assessment and with guidance on each project, refine the resource plan, develop a RACI Matrix, conduct a Key-Person Risk Assessment, and Third-Party Support Needs Assessment Ensure early identification, resolution, and escalation of project risks through maintenance of Risk and Issue Log and project Pre-Mortem activity Accountable for meeting all business requirements from development through implementation. Proven success in delivering projects on time, within budget, and to scope Strong understanding of project management methodologies i.e. Agile or Waterfall Excellent communication (written and verbal) and interpersonal skills Project Management Professional (PMP) certification or equivalent.
Linden Ponds by Erickson Senior LivingNewFitness Trainer Linden Ponds by Erickson Senior LivingFitness TrainerHingham, MA$21–$26 / hourSee Erickson Senior Living Privacy Policy at https://www.ericksonseniorliving.com/privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. Linden Ponds helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us.
System OneNewTraveling MEP Manager System OneTraveling MEP ManagerBoston, MA$120,000–$155,000 / yearThe M/E/P Manager will play a critical role in identifying constructability issues, supporting project scheduling, overseeing commissioning activities, and ensuring successful delivery of MEP/FP systems throughout all phases of construction. This role provides technical expertise across Mechanical, Electrical, Plumbing, and Fire Protection (MEP/FP) systems and serves as a key resource to both internal teams and external stakeholders.
AxelonNewMarketing Project Manager AxelonMarketing Project ManagerBoston, MAEffective multi-tasking skills with ability to manage multiple projects and conflicting priorities. Proven track record in marketing project management with mastery of PM tools (e.g., Airtable, Asana).
AxelonSenior Project Manager (Vendor Engagement) AxelonSenior Project Manager (Vendor Engagement)Boston, MARemoteCan you tell me what the person's day to day will be like: A lot of coordination among *** teams and the Roots vendor partner to ensure alignment of roadmaps and current work. Proven ability to lead and coordinate cross-functional teams, driving collaboration and consensus across distributed teams.
CSL BehringNewDirector, Search & Evaluation Early TA Lead Immunology CSL BehringDirector, Search & Evaluation Early TA Lead ImmunologyWaltham, MA$209,000–$256,000Embedded within each Therapeutic Area Leadership Team (TALT), these leaders will identify and advance high-potential assets from preclinical through Phase 1 clinical stages, shape early partnering strategies, and drive transactions in collaboration with Business Development. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.
CSL BehringNewSenior Director, Search & Evaluation Late TA Lead, Immunology CSL BehringSenior Director, Search & Evaluation Late TA Lead, ImmunologyWaltham, MA$263,000–$328,000We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives. Focused on serving patients’ needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas.
CSL BehringNewDirector, Regional Ecosystem Lead (US Northeast) CSL BehringDirector, Regional Ecosystem Lead (US Northeast)Waltham, MA$232,000–$284,000These senior leaders will combine ecosystem engagement, strategic scouting, and deal team leadership to ensure CSL maintains a strong presence and pipeline of opportunities across biotech, academia, and investment networks. Actively participate as a board member in key industry bodies and associations (e.g., MassBio, AusBiotech, Californai Bio, etc.) and pursue board or committee memberships to influence industry direction and strengthen networks.
AramarkCulinary Supervisor AramarkCulinary SupervisorBoston, MA$25–$30BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Proven knowledge of the basic principles of food preparation, various cooking methods, and food safety regulations such as proper food handling, sanitation, and storage.
Appian CorporationNewCustomer Success Manager (Technical) Appian CorporationCustomer Success Manager (Technical)Boston, MAGrowth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. As a Customer Success Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various types of risks to customer success, including: business, program, implementation, technical, project, adoption, engagement.
HighLevelNewDirector, Customer Retention - Remote HighLevelDirector, Customer Retention - RemoteBoston, MARemote$114,000–$194,000 / yearEstablish a performance system that measures and improves the quality, coverage, and speed of customer save motions and optimizes capacity and routing models so the highest-revenue and highest-risk customers receive prioritized attention. 12+ of experience, a proven track record of improving Gross & Net Revenue Retention in a SaaS environment, with clear playbooks that moved the needle (early adoption, de-escalation, save motions, product activation).