Focuses training program on five major components: (1) Orientation of new employees to divisional mission, values, and programs and to the University in general, (2) Customer service and relations, (3) Supervisory training, (4) Leadership training, (5) All areas of technical skills improvement. Essential Functions: Develops and implements a staff development program, including an annual training program that supports the divisional mission, values, annual goals, specific departmental skills, and staff development needs.