Directing Others: Advanced skill in providing clear directions and accountabilities; Delegating and distributing assignments and decisions appropriately; Monitoring progress and maintaining open dialogue on work and results; Providing appropriate guidance, direction and discipline; Intervening as needed to remove obstacles, redirect activity as needed. Accountability: Leads by example, demonstrating the behaviors, work ethic, focus, and determination expected from the team; Establishes clear performance metrics (KPIs), regularly shares progress against metrics, holds team members accountable for results, and addresses performance gaps to ensure continuous improvement.