Provides products and services to Members in accordance with Company policies and procedures by assisting with purchasing and service decisions, completing vehicle service requests and tests, operating TBC equipment properly and safely, receiving, storing, and disposing of merchandise and supplies, completing and maintaining documents, operating hardware (for example, cash registers), processing member purchases, and assisting in payments, returns, refunds, and exchanges using appropriate procedures for different membership and payment types. Tire and Battery Center (TBC): follows safety and security guidelines and related laws and regulations when handling TBC products and providing TBC services; provides correct information to Members on TBC goods and services; provides TBC services and meets Member needs in a timely manner; reports TBC complaints, safety hazards, and problems with products, services, and work areas; uses TBC equipment and supplies in correct ways and completes required documentation.